New leadership and staff making a difference
Employee (Current Employee) – Atlanta, GA – October 12, 2017
I've worked at Anchor for several years doing both direct care and a quasi-management role, so I've observed the changes (both positive and negative) in hospital leadership, culture, patient care, clinical safety and the overall "feel" of the hospital.
Due to the nature of the work (e.g., caring for a wide variety of patients with mental health/substance abuse needs), it's very challenging. Caring for people who are in crisis and may want to actively harm themselves or even you is definitely not easy, so nurses, social workers and mental health associates (MHAs) are tasked with a difficult job that requires vigilance, compassion, teamwork, skill, and true love for the work.
Balancing all that on day-to-day basis is hard, but speaking from my own experience, it's beyond rewarding when you actually see/help patients get better (e.g., get on the correct meds, become oriented and stable, start processing trauma in groups, learn better coping skills, etc).
Some good changes have already happened (e.g., culture is safer with more accountability) but hospital has not "arrived" yet.
Overall, very glad/encouraged to see new leadership and direct care staff with a renewed focus on upgrading the facility, teamwork, and keeping both patients and each other safe.
Quality patient care; transformed culture; new leadership and committed staff
Older facility; inter-dept. communication better but can still improve; long hours