Horrible managment/poor training
Orthopedic Patient Care Coor /Medical Sec. (Former Employee) – Annapolis, MD – May 27, 2018
My experience working as an orthopedic customer service representative in the Orthopedic Sports Medicine Department as a medical secretary was absolutely horrendous! The management is very lacking and professionalism, communication, training, and up most the most important thing respect is completely lacking in this department. Everything from Senior Management to lower level management is poor. Even with the great health care benefits and discounts in the cafeteria and the store, it doesn't excuse the behaviors of management. Unfortunately, they are a lot of favorites in the department. There is no way that I would ever recommend this job for anyone. There is absolutely no I repeat no, life and work balance. You are expected answer the phones, schedule patients, check insurance, be a personal secretary for the doctor in which you work with, go to several different locations meaning all of them on any given day. Also, the worst part of it all outside of the lack of respect is that you will not get your schedule until the Friday prior to starting work on Monday. This is repetitive! You have been warned.
Lack of training, poor managment, no life balance