Providing professional and courteous care to elderly patients.
Customer Service II (Former Employee) – Cerritos, CA – November 28, 2013
Answered inbound calls regarding referrals to specialist, setting appointments, providing transportation to patients to their physician appointments, Assisted patients with different questions regarding their benefit coverages. Outbound calls were made to patients regarding flu shot vaccine and other preventive health coverages to those that were frail.
Company providing a stress free environment
limited availablity to express my multi-skill and multi-capabilities, and a temporary employment setting.
UM Pre-Certification Representative (Former Employee) – Indianapolis, IN – May 21, 2018
Though I was a temp to hire, there was no way I was staying there. They treat there employees awful. They want you to be a team player but won't give you assistance when you need it. They are hard to work for because you will have 5 different people being your boss and telling you 5 different things.