Customer Service Representative (Former Employee) – Middletown, NY – September 24, 2013
Wellpoint was a great place to work. A typical day was answering customer calls and follow up for customers. I learned a lot about health insurance and medical billing and coding. Management was fair and the coworkers were a team. The hardest part of the job was telling a customer that there was nothing that could be done to pay a claim and the most enjoyable was the ability to get an issue solved for a customer.