Answered - Member Services Consultant Mac Technical Support (Former Employee) - Tucson, AZ
Any individual interviewing at AOL with need to be very flexible, able to adjust quickly to a constantly changing environment. They will need to be able to multi-task and be organized.
Answered - Business Analyst (Former Employee) - Dulles, VA
VXI Global Solutions
1) Practice typing skills.
2) Make sure you can pass a drug test swab.
3) Have knowledge of work history; 5 years back. (resume)
4) Be prepared to wait a long time. Bring a water bottle or small snack. 3-4 hour long process, at least 2 hours of that I spent waiting.
5) Have a cellphone available to make the phone interview more private. (They do have office phones if you dont have one)
6) You NEED customer service knowledge think about how to deal with upset customers. Have your responses ready.
You will know If you are hired that day.
Research AOL and it's past and recent history. Convey your personality, collaborative nature and track record of achieving results.
Answered - Sr. Director, AOL Platforms Product Management (Former Employee) - Dulles, VA
You are there because you want to be there.
Answered - Senior Release Coordinator (Former Employee) - Dulles, VA
Learn to deal with 1 person at a time and don't stress over customers that are trying to impose something upon you
Answered - Salesman and Cyber security specialist (Former Employee) - Chesapeake Beach, MD
Review their products, know your background well. surprising amount of tech there.
Answered - Senior Unix Systems Administrator (Former Employee) - Reston, VA