Apple Careers and Employment

Awesome place to grow and promote. I have learned a lot and resolved almost impossible issues while I was dealing with server's troubleshooting and networking issue.

Technical Expert in San Mateo, CA

on May 18, 2022

Good benefits. Ok management.

Culture is cool at Apple. Haven’t had supportive managers at the retail store though, as they worry about the numbers more. Barely approve time off even if it’s months ahead of time, just my experience though.

Specialist in Partridge Creek

on May 18, 2022

Great place if you like talking with people!

I worked for Apple retail for about 3 months and it was a great opportunity to meet some fun and creative customers and team members. It really feels like a team and it is definitely a place I could see myself at for a long while. I ended up moving across the country for another opportunity but Apple will forever be something that I cherished.

Technical Expert in Leawood, KS

on May 18, 2022

SELL SELL SELL SELL is the message you will hear from mgmt, even when doing repairs

In my many years at the Apple store, management's focus devolved from making sure every customer is properly cared for to making sure we cycle through absolutely as many customers as possible so that we can push Applecare Plus, Apple One, Business at Apple, and whatever other money-making ideas Apple may have had this month.It is very busy at the Apple Store, and after interactions with your customer, management will often approach you, but they don't ask about how the customer was feeling when they left...instead they ask about how you presented the various services available to buy, and how many times you tried to convince your customer to pay for a service they simply don't want. You'll be encouraged to end your sessions with customers ASAP so that you can move on to the next person that may want to pay for Apple Music.Just know that if you apply at an Apple Store, no matter how much your customers like you and how many issues you may help them resolve, you'll only be as good as your last quarter's sales numbers.

Project Manager in Cupertino, CA

on May 17, 2022

Productive and prestistage

The position is at home. The company is AMAZING. There are limitless advancement opportunities. You work with some very cool people and the leadership cares about your development. You may get coaching but you never get battered or belittled. The pay is decent and the benefits include, 401(k) match, stock purchase options, product discounts and discounts on services across many different areas, education assistance, child care assistance, paid vacation, sick time and other time off options, health club Reimbursment or bike cost set off. You get 1.5 time for OT and it's pretty much unlimited as long as you don't exceed 12 hours in a day or 59 total in a week.

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Interview insights

Insights from 3.5K Indeed users who have interviewed with Apple within the last 5 years.

Favorable experience

Interview is average

Process takes about a month

Interview Questions

During my first interview which was over the phone, it lasted for 13mins and they asked very basic questions. I had a sheet in front of me prepared to give creative and detailed answers to questions I looked up online that might be asked, turns out they didn't ask 1 of those. They just asked why apple, when did you ever deal with a difficult customer, and about 2 others on reaching deadlines and goals. Most of the interview was them asking me to tell them about myself and explaining what my past jobs were. Nothing crazy, it was pretty basic, if you name drop a friend or referral from their company they seem pretty into that.

Shared on February 5, 2020

Tell me a time when someone else failed and you succeeded

Shared on September 21, 2019

Why Apple?

Shared on November 13, 2018

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