Slow days, but crazy during Social Security Days.
Teller (Former Employee) – Brooklyn, NY – September 6, 2018
Start day with stand opening procedure. Look for correct opening signal, open the vaults, fill out the mortgage report, make coffee and tea, sort your cash and wait for the bank to open.
Depending if it is the beginning of the month. If it towards the beginning, you will get bombarded with a long line of seniors who want to zero out their account. You are expected to work fast. If it is the middle or the end of the month, work is nice and slow. You are expected to be seated the whole time, which is fair enough.
I have learned that if you work with a smile, customers will like you more.
Management is extremely strict, and will tell you to silence yourself if they catch you talking to coworkers. Must keep transactions with customers small or they will time you. Favoritism is big among senior employees. They are like family, and you are the stranger.