Apria Healthcare Employee Reviews

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Fun Enviroment
Customer Quality/Suspended Billing Representative (Current Employee) –  Overland Park, KSSeptember 18, 2018
Take inboud calls and help with placing orders for patient in need of durable medical equipment. Tracked lost packages and processed returns for incorret orders. Also collects payment for ded and coins amount.
Pros
remote working
Cons
no advancement
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Entry Level
Territory Manager (Current Employee) –  Salt Lake City, UTSeptember 18, 2018
Work here only if you're desperate to break into the medical device sales. You will obtain good experience which will allow you to progress to a better company.
Pros
intro level position
Cons
terrible customer service
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a normal day at Apria
Senior Respiratory Therapist (Current Employee) –  Santa Rosa, CASeptember 14, 2018
the management here is very cool and my co-workers work very hard and are easy to get along with. The support from upper management is lukewarm at best. The people who own the company seem oblivious to how poorly rge company functions. Customer service is a disaster, but it is not really their fault It is the way they are trained. They add things that are not routinely ordered but when someone mentions it upper management has puppies and says that the comenting person and is not a team player. So one complains and nothing changes
Pros
good work enviroment
Cons
poor corporate management
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local people were great
Customer Service Representative (Current Employee) –  Knoxville, TNSeptember 12, 2018
Great company on a local basis. Customer service call centers were a little difficult. No empathy for their employees, would sometime do mandatory overtime almost at the end of your shift.
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Pretty laid back job
Customer qualifications (Former Employee) –  Salt Lake City, UTSeptember 11, 2018
Awesome job, Great training. They make sure you have everything locked down before you get put on the phones. No raises so that kinda of sucks. But overall awesome job!
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na
Territory Manager (Current Employee) –  Houston, TXSeptember 10, 2018
good company to work for, compensation is good, great benefits. there are growth opportunities and able to re locate if wanted. Most jobs are 40 hours per week.
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No worries if you do your job..
Senior Customer Service Representative (Former Employee) –  Jackson, TNSeptember 10, 2018
Loved working here. Only problem was lack of communication between upper management and employees. The job was very stressful but what billing department isnt?
Pros
Great benefits
Cons
No communication
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Nice co-workers. Great patients.
Customer Service Representative/Call Center (Former Employee) –  Littleton, COSeptember 8, 2018
I really liked working at Apria. My supervisor was great and so was the morale. Decent pay for the work. Beautiful building and area in the foothills.
Pros
Nice benefits.
Cons
None.
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nope
General Manager (Former Employee) –  Silverdale, WASeptember 7, 2018
nope, was RIF'd after 16 years... ……………………………………………………………………………………………………………………………………………………… Told to leave same day. Wrong approach. Try again. Current management is taking the wrong approach.
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Great place to start
Account Manager/Sales (Former Employee) –  Cincinnati, OHSeptember 7, 2018
If you are looking to break into medical sales this is not a terrible option. You will learn quickly though as there is not much support from your local branch or the intake department. If you are motivated, you are able to make great money, but there is a lot of time spent after "normal working hours" to ensure customer satisfaction.
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Not good for long term employement
Customer Quality Specialist (Current Employee) –  Lake Forest, CASeptember 5, 2018
The company structure constantly changes and one day you may have a job and the next you are let go. The supervisors constantly change. It does offer jobs that allow you to work at home.
Pros
Jobs can be virtual. 401k and benefits offered.
Cons
constant changes make the job confusing.
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Tough place to work, negative culture.
Warehouse Manager (Current Employee) –  Fort Wayne, INSeptember 3, 2018
After 15 years, I believe that Apria has lost its focus on customers and is too obsessed with maintaining the bottom line. They were bought out by Blackstone and from that point the culture changed. There was a focus on downsizing and making employees work more with less.
Pros
Flexible schedule
Cons
On call
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manager
customer service (Former Employee) –  Shawnee, KSAugust 30, 2018
lack of training didn't really get much help had to learn on your own and had so much time to be on the phone and take the next call we had to take at less 40 calls with in the 8 hour shift no matter what
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Productive office enviornment
Customer Care Representative (Former Employee) –  Albany, NYAugust 29, 2018
A typical day would be calling clients to ensure they have the needed supplies for their treatment at home. Weekly re-ordering of supplies as needed, verifying insurance, obtaining authorizations and scheduling deliveries. I learned that it takes cooperation, understanding and dedicated nurses to have treatments in-home, instead of at the hospital. The hardest part of the job was reading the history of the patient to see why care was needed. The most enjoyable part of the job was the friendly productive working environment, working together to make the client more comfortable while receiving treatment.
Pros
Compensation/Benefits, management
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Quick paced environment.
Customer Qualification (Former Employee) –  Lenexa, KSAugust 28, 2018
Took incoming calls to coordinate Oxygen and PAP (APAP, BiPap CPAP) devices for patients. Also confirmed patient health plan benefits and eligibility and disclosed to patients the terms for respiratory equipment provided by Apria Healthcare.
Pros
Great training and leadership
Cons
The scheduled shift of starting after 10 a.m. daily
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Apria healthcare is a company that promotes change
Branch Human Resource Coordinator (Current Employee) –  Marietta, GAAugust 28, 2018
Apria healthcare is a company that promotes change. Overall I am still pleased with some aspects of the company. Apria Healthcare core values are a patient first approach.
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Patients are not priority
Various Positions (Former Employee) –  Louisville, COAugust 27, 2018
Poor management, rude staff, customer service is in the Philippines! Staff has a hard time even communicating with them, Everyone Hates their job there, patient are on hold for 45 minuets at the least before being directed to the local branch. Nobody cares!
Cons
The company
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Horrible!
Customer Care Representative (Former Employee) –  Overland Park, KSAugust 24, 2018
Do NOT work here. They do not pay fairly. They do not care about their employees. At all. They fired me for an approved day off to take care of my Father who was in Hospice Care.
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enjoyed the people i worked with
Customer Quality Specialist (Former Employee) –  Overland Park, KSAugust 24, 2018
previous supervisor was at the top of her game. always there to help us and keep us focused to achieve our individual and company goals.
she was never to busy if you had questions and she appreciated her team.
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productive and fun place to work
Bilingual Quality Collector/Biller (Current Employee) –  Sacramento, CAAugust 22, 2018
this company is very caring about their employers. Your co workers will be very patient through out your learning process
t's never boring at Apria Healthcare - there is always something new and different happening, and you can really expand your skills and knowledge. We do meaningful work here, so I feel great knowing we're improving the quality of life for our patients at home. You feel like you're part of a team, and making a difference. The people who stay here are committed to the mission.
Pros
free lunch in
Cons
can get very heck tick in a small office
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Overall rating

3.2
Based on 1,547 reviews
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3.1Work/Life Balance
3.2Compensation/Benefits
2.8Job Security/Advancement
2.8Management
3.0Culture

Ratings from women

InHerSight Score
2.2

1.7Personal Development

2.9Career Opportunities

2.4Family Support

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