Productive office enviornment
Customer Care Representative (Former Employee) – Albany, NY – August 29, 2018
A typical day would be calling clients to ensure they have the needed supplies for their treatment at home. Weekly re-ordering of supplies as needed, verifying insurance, obtaining authorizations and scheduling deliveries. I learned that it takes cooperation, understanding and dedicated nurses to have treatments in-home, instead of at the hospital. The hardest part of the job was reading the history of the patient to see why care was needed. The most enjoyable part of the job was the friendly productive working environment, working together to make the client more comfortable while receiving treatment.