APS Healthcare Employee Reviews in Charleston, WV

I gained valuable experience working in a company that operated entirely electronically, however, long distance communications with higher management and departments had its drawbacks. If I had a chance to speak with them, they were friendly, professional and helpful. The merge with Universal American was confusing sometimes and there was a constant change in policy, procedures, personnel, and so on. It was hard to keep up with the changes while performing daily tasks. APS had a contract with state government and our program did not last but a year. Pay met my expectations, but when the contract ended unexpectedly, I sought employment within APS. The office was in the same building. The salary offer was extremely low for an Administrative Assistant position in a large company. I was shocked! I have a degree in Office Administration and am a Certified Administrative Assistant. They would not consider it and had no room for negotiation. The office in Charleston, WV is located in an old building that was built in 1921. It kept the maintenance crew busy because the biggest part of it was old and caused some inconveniences. Paying parking meters on the street or parking garages everyday drained expenses. APS did not reimburse.

Pros

Use of technology and co-workers

Cons

Location and Salary

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Avoid

administrative assistant (Former Employee) - Charleston, WV - January 8, 2016

Poor management and very clickish. No training for position and poor employee morale. You are expected to know what you are doing from day one and mistakes are not tolerated even from new employees. If you are not a part of the management click you are left out to dry. KEPRO the parent company is very cheep and will not pay for even basic office supplies. AVOID THIS COMPANY.

Pros

Flex time

Cons

No training and poor management

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APS Healthcare insights

Based on 41 survey responses

What people like

Clear sense of purpose
Feeling of personal appreciation
Ability to learn new things

Great impact on the community and state

Eligibility Specialist/Clinical Assistant (Current Employee) - Charleston, WV - December 20, 2013

APS is a fast growing organization and since the beginning it has had an amazing impact on the Medicaid Program throughout WV. This company is comprised of the "best of the best" employees. The employees have been hand picked from the most knowledgeable individuals in the state based on their field of work. It is totally amazing to watch the business grow and take on new and exciting ventures.

Pros

Great work hours and pay

Cons

Most management are already Master's Level and PHD, making it hard to advance within the organization at a Bachelor's Level.

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Overall rating

Based on 173 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance

3.6 out of 5 stars for Compensation/Benefits

3.0 out of 5 stars for Job Security/Advancement

3.4 out of 5 stars for Management

3.5 out of 5 stars for Culture

Women's ratings

3.0Fairygodboss Score

100%say women are treated fairly and equally to men

0%would recommend to other women

Fairygodboss provides free job reviews for women, by women.

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Discussion topics at APS Healthcare

Professional development

Mission and values

PTO and work-life balance

Work from home

Parents and caregivers

Internships and graduate programs

COVID-19 response

Accessibility, Disability and Accommodation

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