It’s a good place to work. Training is rigorous and thorough, as it should be. However, in my experience, I was never placed with one specific physician and was never anyone’s main scribe. The company I was working for switched over to Aquity Solutions just months before this review was written.
I was switched every few weeks to fill in, causing me to never fully acclimate and scribe to my best ability as I never worked with one provider for more than 3-4 weeks. As every provide has their own preferences, it takes a while to learn every detail, and how they want that detail charted.
Some providers had very poor sounding devices that they spoke into, and this made the encounters very hard to hear. However, the missed details reflected poorly on my ability.
Some physicians were vocal about how they wanted details charted, and others were not. You have a notebook available to you that lists the ways that each provider wants their charts. However, this is not always up to date.
Sometimes, feedback is available to you via audits. However, how you performed and what you could do better is not always shared with you. There are better ways I believe that this information could be shared with you other than a “probationary period”. A “probationary period” is when you haven’t met the providers standards an x amount of times. If you fail the probationary period, then your employment is terminated.