Regional Sales Manager (Former Employee) – Fort Mill, SC – October 8, 2018
Arauco is a successful and growing company. Accompanying Arauco's growth however are growing pains. Arauco continues to layer in more and more products programs and responsibilities without adding additional sales support or sales staff. Arauco has added HR, accounting and other staff but Sales personnel has remained constant even with the construction of a $450MM plant in Michigan. Overall Sales Management is good but overworked, especially in light of the sales demand created by a new mill. Arauco products are quality products. Customer Service is good but could also use additional support. Marketing is up to the task with all products.
Freedom to manage responsibilities as necessary. Trusted to get the job done and not micromanaged.
Very unfair. Management do not care if you work hard
Inside Sales Representative (Current Employee) – Atlanta, GA – February 23, 2019
Arauco NA could be a very good company to work for if they cared about their temporary and full time employees more. Management do not care how their employees treat temporary employees. They do not train well or care to ensure things are done correctly. Management and other employees tell you incorrect procedures and refuse to admit their incorrect direction. Their are temporary employees that have worked their for years performing well but overlooked while they hire from within. It is a very course environment with a lot of full time employees that treat each other extremely unprofessional. Management do not seem to care. Only the employees that have been their years get the listening ears. If you are new employee or temp they can careless how hard you work how willing you are to learn or how the employees treat you that have been there for years. They click up against you. Sad.