Arbour Hospital Employee Reviews

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4.0
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Na
Jamaica Plain - Senior Mental Health Associate (Current Employee) –  Boston, MAMarch 26, 2019
Work environment can be pleasant or draining depending on the supervisor on duty.Overall staff support each other and try to keep each other sane and safe
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3.0
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Overall a good place
ARBOUR HOSPITAL CLINICIAN/CASE MANAGER (Former Employee) –  Quincy, MAMarch 22, 2019
I found that the place really did not live up to it's negative publicity. Overall the structure of the place was inviting to clients and people were good to each other. Mid-level management was so difficult to work with most of the time. Being a good clinician did not prepare management for a role in leadership.
Pros
good solid programs
Cons
uncomfortable favoritism
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3.0
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Average
Staff Nurse (Former Employee) –  Boston, MASeptember 27, 2018
Average for profit work experience. Arbour cares more about the bottom line than the well being of their patients, but most for profit facilities do. Dangerous work environment.
Pros
Strong Employee Camaraderie
Cons
Dangerous work environment
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3.0
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Meet a lot of nice people
Unemployed-Admisson Intake Coordinator (Former Employee) –  Jamaica Plain, MASeptember 13, 2018
At this point at the job things became to stressful and not consistent management was changing to frequently not fixing equipment that we needed to maintain a great work environment with others
Pros
At the time work was available
Cons
On call personal did not recieve benefits and worked as many hours as full time employees
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2.0
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Productive
Community Relations Manager (Former Employee) –  Jamaica Plain, MAAugust 17, 2018
upgrades needed to manage data entry the work was very interesting and provided continued input for the ongoing expectations of the required reporting documents
Pros
Free Parking
Cons
Upgrades needed
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2.0
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The patients lose out in the end
Social Worker (Former Employee) –  Jamaica Plain, MAJune 4, 2018
High caseloads mean that there is very little face-time with patients. In order to keep up with the work load, social workers are forced to cut corners, such as doing assessments based on information garnered from intake paperwork rather than the patients themselves. That is not the right way to do a proper biopsychosocial assessment. In addition, when staff make suggestions to management about how to change the programs in a positive way, management respond with excuses. In addition, burnout is a problem among staff, with some staff members presenting negative attitudes toward patients.
Pros
Inexpensive lunches in the cafeteria
Cons
Management out of touch with needs of patients
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4.0
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Job was straight forward.
Dietary Aide (Former Employee) –  Jamaica Plain, MAApril 26, 2018
The job was straight forward and consistent. I literally did the same things every week on designated days. I believe if the dietary manager wasn't a nightmare to deal with I would've tried a little harder to stay in the area in order to keep the job.
Pros
fast paced, always something to do, good hours.
Cons
Manager, no room for advancement or growth.
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5.0
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Único problema con la empresa.
Chef (Current Employee) –  Jamaica Plain, MAApril 16, 2018
El único problema el cual la empresa esta fallando es con la estabilidad en el horario. Pero aparte de la mala distribución del horario lo demás estoy satisfecha.
Pros
Todos los beneficios.
Cons
Mal distribución del horario.
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4.0
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Great job security
SENIOR MENTAL HEALTH COUNSELOR (Current Employee) –  Jamaica Plain, MA 02130April 12, 2018
Great teamwork among the staff population.

Service excellence towards patients and family members.

Management needs to improve wages /salary compensation but benefits are competitive enough.

Being a psych hospital, a need to consider security should be prioritized to support staff safety.
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3.0
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learned a lot
Charge Nurse (Former Employee) –  Jamaica Plain, MAFebruary 3, 2018
It is a great place to work if you are interested in learning about the many different psychiatric populations. You get an invaluable experience with the amount of acute patients you will deal with.
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1.0
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Poor management, little opportunity, lack of staff recognition, horrible communicaation
Manager (Current Employee) –  BostonJanuary 12, 2018
There are many problems that relate to management. Poor communication, no recognition, lack of opportunity for advancement, poor work environment, lack of support.
Pros
Work schedule.
Cons
No parking, low salary, favoritism, poor or no communication.
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4.0
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productive
Physician (Former Employee) –  Boston, MADecember 21, 2017
productive, competitive, supportive, professional,
good work environment, supportive staff, respectful towards patients, very satisfying,
24 hour physician and nursing coverage coverage
Pros
Pto
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5.0
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Great place to work
Financial Service Representative (Current Employee) –  Jamaica Plain, MADecember 6, 2017
Very laid-back atmosphere. Friendly co-workers, flexible work schedules. Great benefits perks. Easy commute. Supervisor is really a great understanding person.
Pros
$2.00 for breakfast, lunch, dinner in hospital cafeteria
Cons
favoritism
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5.0
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Great for starting RN
RN (Current Employee) –  Jamaica Plain, MADecember 3, 2017
Great for starting RN's, immediately was contacted for an interview and they hire on the spot with orientation. Coworkers are absolutely amazing without a doubt
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4.0
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excellent staff
RN, Adolescent Unit, Dual Diagnosis (Former Employee) –  Boston, MANovember 11, 2017
Most enjoyable part of the job was the staff and patients. Most of the staff who remained long term at this facility stayed because of attachment to other staff and caring about the population that was served.
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3.0
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Good work environment
Mental Health Associate (Former Employee) –  Jamaica Plain, MAOctober 21, 2017
The work was alrite. The work environment was relaxed. The main issues are pay which is less than what other companies in the same field pay, and not a lot of overtime.
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3.0
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they are always in the news
Psychiatric Nurse (Former Employee) –  Jamaica Plain, MASeptember 6, 2017
There is lack of accountability on management. I left because I feared for my license. The work place can be fun and lots of great people work their but too much liability falls on the nurse with circumstances beyond their control ie; a dangerous pt. or census.
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2.0
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lack of patient care, understaffed, underpaid, unappreciated
Mental Health Associate (Current Employee) –  Jamaica Plain, MAAugust 18, 2017
Arbour only cares about how much money they can make. As an employee working at the Arbour, I can say with confidence that we are underpaid and unappreciated. Mental Health Associates are the first line of defense when patients get extremely violent because Arbour does not want to spend money to hire proper security, like other hospitals. Employees have to pick up the slack due to being understaffed, and while the employees are taking on the extra work, causing them to leave work late, and miss their breaks, management is too concerned with saving money and reprimanding workers for overtime, and/ or canceling shifts all because they want to save money (which probably gets divided up into bonuses for the higher ups at the end of the year). If you genuinely care about patient care, this isn't the place for you-again, I must stress, Arbour only cares about their money. Not their employees, and certainly not their patients
Pros
flexible hours
Cons
short breaks, health care
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2.0
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C- at best
Mental Health Associate (Current Employee) –  Jamaica Plain, MAMay 29, 2017
Not the best place tto make your career but a great place to gain experience. If you're not a nurse there is little room for advancement.Very high turnaround on staff.
Pros
Benefits
Cons
Lacluster Security
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2.0
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Can be a great place to work
Manager (Former Employee) –  Boston, MAApril 24, 2017
Not a bad place to work. Management can be better with more training. There are some wonderful people working at the company.
Need to let go of a few bad eggs in the company.
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Overall rating

3.0
Based on 39 reviews
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Ratings by category

3.3Work/Life Balance
3.0Compensation/Benefits
2.7Job Security/Advancement
2.5Management
3.1Culture