Customer service never improves
Key Account Manager (Former Employee) – Montclair, NJ – May 29, 2018
Although I did refine my computer skills, the company itself needs to do a better job with customer service.
Every year the KAM became the complaint depot for the summer months.
Sales Mgmt. always began the seasonal hiring to late, all to save a few bucks, but didn't spare any expensed when it cam to travel, meetings and lunches at the corporate office.
Health benefits were awful.
Refined computer skills
Didn't see an effort to improve customer service, just a bunch of lip service.