You pay for training, technical problems of the wazzoo, I have not been paid a dime
Customer Service Representative (Former Employee) – Dallas, TX – May 26, 2018
At first, the company sounds great. They said in the presentation but they’re trying to bring customer service and technical support jobs back to the United States to help improve the economy and to give disabled people a way to work. These are the facts that you need to know:
1. You will pay for your own training.
2. You will not be paid for your training. In my case, I worked for a cable company and spent 20 hours a week for 4 weeks before being eligible to earn money.
3. Technical support is needed. I found that if I was scheduled to work six hours, I would spend about three hours waiting for technical support. There is a way to be paid for your downtime while dealing with technical problems, But it requires you to file a request within 24 hours. If you forget, or can’t go online to submit the report by some reason, you are out the money.
4. I have not received a dime for the 100 hours that I worked. My independent business operator disappeared and Arise was not willing to help me at all. I am just out of luck unless I want to hire a lawyer.
At first, I was hopeful that this could be a good, flexible job and that being at home wake make up for the low pay. Unfortunately, nothing in the presentation when I was first looking at the company was true. Life goes on, I am working somewhere else now, but I wanted to do my part in warning others that it may be in your best interest to move on and look somewhere else to work.
No help from the company when I was not paid