Arizona Federal Credit Union Employee Reviews

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Bad Management fear instilled in employees
Accountant I (Former Employee) –  Phoenix, AZSeptember 5, 2018
Just a stressful place to work. Management see nothing wrong with instilling fear in employee. No employment appraisal bad culture and very high turnover rate
Pros
Bonus for attendance
Cons
micro managment public verbal abuse unrealistic attendance policy
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Great place to work
Peak-Time Teller (Current Employee) –  Glendale, AZAugust 29, 2018
Overall great place to work and very wonderful team atmosphere. Also very well management that is helpful and works around your accommodations as needed.
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Avoid Accounting department at all costs!
Accountant (Current Employee) –  Phoenix, AZJanuary 31, 2018
It's not what you know but who you know if you want to get anywhere. The accounting manager is incompetent, unprofessional, and couldn't manage her way out of a paper bag. The turnover rate is extremely high in this department but because she is friends outside of work with upper management, they choose to turn their heads the other way at the revolving door that is accounting. The company itself can be a great enviornment so long as you choose your department carefully. Also pray nothing happens on your way to work, they are ruthless about tardies.
Pros
Decent pay, benefits, holidays
Cons
Accounting management, hours, no flexibility
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Relaxed environment, employees are nice
Member Service Consultant (Current Employee) –  Phoenix, AZJanuary 11, 2018
I have really enjoyed working for AZ Fed, typical day is standard transactions, and having conversations with our members. Good Company/experience. fun.
Pros
bonus
Cons
working saturdays
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laidback company with good benefits
Customer Service Representative (Former Employee) –  Phoenix, AZDecember 30, 2017
a typical day at work was to answers about 80 inbound customer service calls about bank accounts, this is a good company to work for, they treat their emplyees fair, and the benefits are fairly good
Pros
good benefits, free healthcare
Cons
sometimes you have short breaks
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Good place to work
Risk Management Support Specialist (Former Employee) –  Phoenix, AZSeptember 18, 2017
Enjoyed making friends and family. Very good benefits and vacation days. Flexible hours. Upper management very easy to talk to. Open door policy all the way to CEO
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Have potlucks
Customer service specialist (Former Employee) –  Phoenix ArizonaAugust 29, 2017
Working that was very interesting different environment every day sometimes good sometimes bad it was a place in an environment of very financial advice a lot of coaching depending on if you did good or bad you would receive a raise
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Great Place
Membership Specialist (Former Employee) –  Phoenix, AZAugust 15, 2017
This is truly a great place to be. They provide excellent healthcare free of charge and pay well above the norm for the phoenix area! Just beware of "anonymous" surveys!!! They arent anonymous at all and they will come talk to you if you express dissatisfaction!
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best place to work
SR. MEMBER SERVICE CONSULTANT (Former Employee) –  Phoenix, AZJuly 20, 2017
typical day will be helping customers achieve their financial goals and the most enjoyable part is getting rewards and bonuses at the end of the year.
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sales
Membership Specialist Consultant (Current Employee) –  mesa azJune 30, 2017
all about sales and bonuses
great people, long days, good pto time, sick leave isn't so great. benefits for health are pretty good. High turn over rate should answer all questions.
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Fun place, great people
Bank Teller (Former Employee) –  Glendale, AZJune 26, 2017
Meeting new customers everyday along with working with great people created an amazing environment. Everyone seemed to love with they do and it showed to the customers.
Pros
Environment
Cons
Hours
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Great Company!!!
Employee (Former Employee) –  Phoenix, AZJune 14, 2017
Although the hours can be long and make a work/life balance difficult, the culture is amazing. The employer makes you feel truly valued through pay and benefits as well.
Pros
Great benefits
Cons
Long hours
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They are NOT good to eachother
Work Horse (Former Employee) –  ArizonaJune 1, 2017
From HR to Management the culture there has zero integrity and consistency. The staff is constantly changing due to unhappiness and not promoting within. There is actually zero incentive for you to do better than the next person because there is no compensation for going above and beyond. I highly recommend that if you want to get paid for what you are worth and be in an environment that appreciates your hard work and effort look elsewhere!
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clueless management from top to bottom
Loan underwriting (Former Employee) –  Phoenix, AZMay 6, 2017
inexperienced management. ceo promotes his cronies. lending department is a joke. incompetent at best. could be a nice place to work if people would be honest. Nice outline of how they want culture to be but never followed. should have used for wallpaper.
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Good Place
Service Manager (Former Employee) –  Phoenix, AZFebruary 27, 2017
They have made a lot of changes that are for the benefit of new employees. No performance reviews, that have a graded metric. I felt as a leader that the majority of the time I was not supported enough. My feelings are that they take the side of the employees more than managers.

I will say that the CEO and EVP are two of the most inspiring and thought provoking men I have ever met. They truly make you want to do better and be better and clearly paint a picture of their vision for the future.
Pros
No performance reviews, Amazing CEO and EVP, 15 an hour starting, member focused, cutting edge in banking
Cons
Managers are not valued, little support for managers. tenure is devalued
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Great place to work
Teleservices Consultant (Current Employee) –  Phoenix, AZFebruary 13, 2017
You will enjoy working for this great company. You have tons of fun, but hard working at the same time. Help members while helping your own coworkers as well.
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Amazing Company
Membership Specialist (Former Employee) –  Glendale, CAJanuary 23, 2017
Wonderful company to be a part of. The company truly does stand by its vision and mission. They are great towards their staff and members
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Great place to learn and develop
Branch Manager (Current Employee) –  Phoenix, AZJanuary 8, 2017
Arizona Federal is a great company with great benefits for it's employees. They offer the ability to advance within the company, but at times it requires a lot of time and patience to advance, as openings can be infrequent.
Pros
Benefits and compensation
Cons
Gaining support to overcome obstacles can be challenging
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Good Company, but needs work on management
CONSUMER LOAN UNDERWRITER (Former Employee) –  Phoenix, AZJanuary 8, 2017
Benefits are good. but management has very little training and are placed in higher positions without guidance. HR also has some kinks to work out. the attendance policy is stressful and there is no lenience .
Pros
benefits. good starting pay
Cons
some poor management and long workdays with no flexible schedules
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Great Pace to work.
Membership Service Consultant (Current Employee) –  Mesa, ArizonaNovember 11, 2016
You want a job you can be happy waking up in the morning to go to? Then AZFCU is one of those places. Great work environment, great staff and a great company that knows how to treat their employees.
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Overall rating

3.8
Based on 46 reviews
521
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Ratings by category

3.8Work/Life Balance
4.1Compensation/Benefits
3.4Job Security/Advancement
3.5Management
3.8Culture

Ratings from women

InHerSight Score
4.2

3.4Personal Development

4.8Career Opportunities

4.4Family Support

Women rate the female-friendliness of their workplaces on InHerSight

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