Adoption Specialist (Former Employee) – Phoenix, AZ – September 7, 2018
Great place, great cause. Easy to stand behind what they're doing, but there's not real consistency in the work. Hours are great, always need people. Pay isn't much, but it never is in the non-profit business, that's not why anyone does it. However, the culture is difficult to navigate. When it comes to the animals, you get all the love and more. When it comes to the people, you have to fight to be heard, deal with next to daily conflict, and hard work doesn't always get recognized within a highly petty managerial environment.
Good PTO, work with animals, many departments to grow within
Immature work environment, petty management and authority figures, gossipy staffs, a lot of conflict and no real opportunity or freedom to resolve it
TNR Driver (Former Employee) – Sunnyslope, AZ – September 20, 2018
First of all, they are very good to the animals. The TNR Boss wasn't a good manager and was always disengaged and cruel to employees. If you are great with bad management and Animals, then I recommend this job for you.
Animal Care Specialist (Current Employee) – Sunnyslope, AZ – August 16, 2018
Filthy, negative atmosphere. Petty departments, favoritism. Those who actually work with the animals ironically get the least pay and respect. Behavior team does not work with the animals and instead the dogs are given trazodone instead of mental stimulation and attention. Clueless management and HR. Volunteer training is not even thorough. Dogs have hung themselves due to poor building structures. Not a safe environment for Animal Care people either.
Front Desk Administrator (Former Employee) – Phoenix, AZ – July 11, 2018
I was employed for a few months before I decided to leave. My manager thought she knew how to manage people because she knew everything, but had no idea how to manage people. Some of the people were really great to work with but others, stay away from. This position will be a revolving door if she continues to manage this position.
Animal Care Specialist (Former Employee) – Phoenix, AZ – June 23, 2018
The Humane Society and the managers and employees in all areas are so worried about what everyone else is doing instead of what there job is suppose to be and when HR is brought into the mix they make it worse because they are one sided and instead if getting both sides of the story they take the side of the person or persons who are the favorites towards management.
Veterinary Clinic Receptionist (Former Employee) – Phoenix, AZ – January 5, 2018
Greet patients and visitors in a prompt, courteous and helpful manner Check clients in and out , verify information, collect medical records Answer telephone, screen calls, take detailed messages and provide resources Make follow-up appointments on our computerized appointment system Coordinate lab work, physician reports and correspondence Maintain patient confidentiality Update necessary information in medical records Client communication notes in patient charts File and maintain medical records Provide clients with answers regarding medical treatment and products Schedule appointments promptly for multiple veterinarians Received and posted payments Answer multiple lines and over 100 calls daily
Emergency Animal Medical Technician (Former Employee) – Phoenix, AZ – September 26, 2017
Balance is hard to find because it is the nature of the job. Management is always 'improving' and changing either themselves or job duties. That can be fun and stimulating if you are not already stressed from the job. I have always been VERY impressed and grateful for the benefits and compensation. I LOVE AHS.
Animal care specialist (Former Employee) – Phoenix, AZ – September 10, 2017
The humane society is a great place to support and it's a great place to feel like you're a part of. Obviously it's stressful being it's a shelter environment but the time spent with all the furry beings is reward enough.
Great place to work if you want medical benefits for your pet
Anonymous (Former Employee) – Phoenix, AZ – March 19, 2017
Management does not value their employees & there is much favoritism. If you're not liked by someone, you will be let go regardless of how much you care or how hard you work. No consistency in how decisions are made & who makes them.
Animal Care Services (Former Employee) – Phoenix, AZ – March 17, 2017
Beginning of shift was always spent cleaning in one are aor another until front of house closed, then I would be feeding all of the dogs in the different buildings, then doubling back around to collect the bowls and do the dishes. Or I would be assigned to an area like adoptions, surgery, strays, or quarantine and I would be doing kennel cleans for dogs and cats the whole shift for those areas. Occasionally I would get to do computer work moving an animal to the adoptions floor.
Transporter (Current Employee) – Phoenix, AZ – March 10, 2017
Our typical day starts off as cleaning and sanitizing. We get basically to clean all day and make sure the animals are kept right. do little extra stuff that usually is somewhat dumb. the workplace is crazy and everyone is moving so quick that no one really gets a minute to breath. the hardest part of the job is keeping everyone clean especially the puppies and kittens. We do enjoy having the animals around to keep us company.
get to be with the animals, good benefits
short breaks get in trouble easily to many people don't like a lot of people.
Bad management and poor communication between depts
Transporter (Former Employee) – Phoenix, AZ – September 15, 2016
I liked working with animals, and other animal enthusiasts, even the animals that were scared. But some of the people and the work environment were bad. The communication was terrible. Not good enough to keep me as an employee. There was a lot of blame passed around and it was going to be very difficult moving up in the company from everything that I gathered. It was all just very stressful.
Helping animals, some good teammates, being around other animal lovers
Stressful conditions, poor management, bad communication
Coordinator (Former Employee) – Phoenix, AZ – January 16, 2016
Horrible Management that fires employees instead of trains them. The organization does a lot to help animals, however bad management leads to bad decisions and many get put down for things that are not the animals fault.