Veterinary Clinic Receptionist (Former Employee) – Phoenix, AZ – January 5, 2018
Greet patients and visitors in a prompt, courteous and helpful manner Check clients in and out , verify information, collect medical records Answer telephone, screen calls, take detailed messages and provide resources Make follow-up appointments on our computerized appointment system Coordinate lab work, physician reports and correspondence Maintain patient confidentiality Update necessary information in medical records Client communication notes in patient charts File and maintain medical records Provide clients with answers regarding medical treatment and products Schedule appointments promptly for multiple veterinarians Received and posted payments Answer multiple lines and over 100 calls daily
Emergency Animal Medical Technician (Former Employee) – Phoenix, AZ – September 26, 2017
Balance is hard to find because it is the nature of the job. Management is always 'improving' and changing either themselves or job duties. That can be fun and stimulating if you are not already stressed from the job. I have always been VERY impressed and grateful for the benefits and compensation. I LOVE AHS.
Animal care specialist (Former Employee) – Phoenix, AZ – September 10, 2017
The humane society is a great place to support and it's a great place to feel like you're a part of. Obviously it's stressful being it's a shelter environment but the time spent with all the furry beings is reward enough.
Great place to work if you want medical benefits for your pet
Anonymous (Former Employee) – Phoenix, AZ – March 19, 2017
Management does not value their employees & there is much favoritism. If you're not liked by someone, you will be let go regardless of how much you care or how hard you work. No consistency in how decisions are made & who makes them.
Animal Care Services (Former Employee) – Phoenix, AZ – March 17, 2017
Beginning of shift was always spent cleaning in one are aor another until front of house closed, then I would be feeding all of the dogs in the different buildings, then doubling back around to collect the bowls and do the dishes. Or I would be assigned to an area like adoptions, surgery, strays, or quarantine and I would be doing kennel cleans for dogs and cats the whole shift for those areas. Occasionally I would get to do computer work moving an animal to the adoptions floor.
Transporter (Current Employee) – Phoenix, AZ – March 10, 2017
Our typical day starts off as cleaning and sanitizing. We get basically to clean all day and make sure the animals are kept right. do little extra stuff that usually is somewhat dumb. the workplace is crazy and everyone is moving so quick that no one really gets a minute to breath. the hardest part of the job is keeping everyone clean especially the puppies and kittens. We do enjoy having the animals around to keep us company.
get to be with the animals, good benefits
short breaks get in trouble easily to many people don't like a lot of people.
Bad management and poor communication between depts
Transporter (Former Employee) – Phoenix, AZ – September 15, 2016
I liked working with animals, and other animal enthusiasts, even the animals that were scared. But some of the people and the work environment were bad. The communication was terrible. Not good enough to keep me as an employee. There was a lot of blame passed around and it was going to be very difficult moving up in the company from everything that I gathered. It was all just very stressful.
Helping animals, some good teammates, being around other animal lovers
Stressful conditions, poor management, bad communication
Coordinator (Former Employee) – Phoenix, AZ – January 16, 2016
Horrible Management that fires employees instead of trains them. The organization does a lot to help animals, however bad management leads to bad decisions and many get put down for things that are not the animals fault.
Volunteer (Former Employee) – Laveen, Arizona – August 19, 2015
A typical day included feeding animals, giving baths, taking walks, and basically socializing the baby animals, getting them familiar with human contact. I would also greet people wishing to adopt animals, then show them where a certain animal may be, followed by helping with the adoption process. The entire experience as a whole was a great way to learn about animals, what signs to looks for if they become ill. My supervisors we're very friendly and helpful, I only had one less that okay day in the very beginning during a training experience. The coworkers were helpful an extremely nice, we all shared the same goal, get animals a home. I believe the hardest part was leaving the animals in cages, I have a huge heart and am a huge animal lover so I wanted to take them all home with me. Overall, it was a very enjoyable experience, I wish I had continued but my schedule got in the way. I love working with animals.
Veternary Technician (Former Employee) – Phoenix, AZ – April 1, 2015
I would tend to the needs of the animals by providing medical care and educating customers on conditions. I learned that trusting in your team is very important. Being able to trust one another made for a very productive work day. The management staff were very knowledgeable and always on task to get work done. The hardest part of the job was not seeing every animal be rescued. The most enjoyable part of the job was to seeing the animals get the medical care they needed and to have owners satisfied with the end results.
Public Clinic Coordinator (Former Employee) – Phoenix, AZ – August 4, 2014
They always made me feel bad when I had doctor's appointments or was sick. The management was very contradicting. One day they would say do this and the next day they would get angry at you for it. I was even made fun of by my supervisor in front of everybody for having to leave when I got injured on the job. I never felt appreciated and felt like they did not care about anyone even people that brought in their pets they were just as down right awful to. I hated going to work every day I worked there. I loved helping the animals and community but the management made it tough to be there. Just look at how often you see ads for open positions there.