The job itself is not a bad job. There's always plenty to do and to get done. The dispatch "system" is archaic and entirely on paper and giant map on the wall of the business. The building is old and dirty and does not allow any room for growth. The pay is NOT as advertised nor is the treatment of the employees from upper management.
The benefits are - more ... ridiculously expensive and you won't get much time off until you've been there a full year (could be typical for a small business). The direct management of the office workers is very poor. I would not recommend this job to anyone. - less