Arkansas Blue Cross Blue Shield
78Above average
4.0
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Work happiness
Scores based on about 33 responses to Indeed's survey on work happiness
78
Above average
Work Happiness Score
Above average
Do people feel happy at work most of the time?
86
Flexibility
High
Do people feel they have the time and location flexibility they need?
83
Achievement
High
Do people feel they are achieving most of their goals at work?

Arkansas Blue Cross Blue Shield Careers and Employment

About us
Blue Cross Blue Shield of Michigan (BCBSM) covers Michigan residents from one great lake to another. The company is the state's leading health benefits organization, serving some 5.5 million members residing in the state or employed by companies headquartered there. The not-for-profit company's insurance offerings include traditional indemnity, PPO, – more... and POS plans, in addition to its  Blue Care Network HMO plans. It also provides consumer-directed Flexible Blue plans paired with health savings accounts (HSAs), as well as options for individual buyers and Medicare beneficiaries. The organization is an independent licensee of the Blue Cross and Blue Shield Association.

Along with its traditional health coverage options, BCBSM provides prescription drug plans to seniors through Medicare Part D, as well as a range of other senior care programs including HMO, PPO, and gap plans. The company also offers Blue Dental and Blue Vision plans, and its BCN Service subsidiary provides third-party administration of self-funded employer health plans. Its LifeSecure unit provides long-term care insurance throughout most of the country. In addition, BCBSM partners with the State of Michigan to provide children's insurance through the MIChild program.


Like most US health plans, BCBSM has combated the rise of health care costs with a combination of rate hikes, new product offerings that shift the burden of cost to members, and programs that encourage healthy lifestyles and the use of lower-cost alternatives such as generic drugs.


In a proactive approach to try to fight off losses and gain more members, the company is also constantly evaluating its products to try to find ways to customize them to plan members' needs. The company studies data on plan usage from employer organizations and creates new programs based on that data. For instance, BCBSM added a Blue Elect Plus group HMO option in 2011; the new plan allows members to see a primary care physician as well as specialists without referrals. It also added the Simply Blue PPO to add an affordable option for small businesses.


Also in 2011 the firm acquired an interest in an online health exchange, Bloom Health, which will give employers the option of contributing funds towards their employees' chosen health plan option. Together with fellow health insurers WellPoint and Health Care Service Corp. (HCSC), the online exchange provides services in anticipation of US health reform measures that will change coverage requirements starting in 2014.


In another bid to grow in high-demand markets, in late 2011 BCBSM purchased a minority stake in the AmeriGroup Mercy Family of Companies, which offers Medicaid services in several states through units including AmeriHealth Mercy Health Plan and Keystone Mercy Health Plan. The AmeriHealth Mercy group is controlled by Pennsylvania firm Independence Blue Cross (IBC); together BCBSM and IBC plan to extend the venture's Medicaid operations into new markets, including Michigan. Medicaid enrollment levels are expected to grow under new health reform laws.


The company has also been revamping its product lineup for individual buyers to include more options for those who are not covered by an employer. However, facing heavy losses in its individual policy segment, the company announced a cost-reduction program in early 2009 that included job cuts, salary freezes, and other spending reductions. While underwriting losses continued in 2010, the firm was able to post a profit that year as a result of its cost-control efforts. At the same time, the firm has continued to work on fine-tuning its individual health plan options. BCBSM continued to improve its finances in 2011, reporting another profitable year, increased revenues, and increased membership levels in selected segments.


As part of its plan to give customers access to more competitive products, the company sold its DenteMax dental benefits unit to Dental Network of America (DNoA), a subsidiary of HCSC, in 2009. Through the deal, BCBSM members gained access to the combined national network of dentists.
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What is it like to work at Arkansas Blue Cross Blue Shield?

3.9
Work/Life Balance
4.2
Compensation/Benefits
3.6
Job Security/Advancement
3.5
Management
3.7
Culture

What are people saying about the leadership at Arkansas Blue Cross Blue Shield?

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What do employees at Arkansas Blue Cross Blue Shield say about culture and work-life balance?

Slow-paced
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Stressful
Relaxed
Competitive
Collaborative
4.0
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Written by HEALTHCARE ADVISOR (Former Employee) from Little Rock, AR on March 2, 2020
Great environment and I love the culture. Scheduling was great I just needed to further my education, and due to scheduling those times would overlap.
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What jobs are available at Arkansas Blue Cross Blue Shield?

Top work locations
5.0
Pine Bluff, AR
5.0
Baton Rouge, LA
4.3
Texarkana, AR
4.0
Little Rock, AR
3.5
North Little Rock, AR
Most popular roles
5.0
Senior Customer Service Representative
5.0
Database Administrator
4.3
Customer Service Supervisor
4.3
Claims Processor
4.3
Utilization Review Nurse

Arkansas Blue Cross Blue Shield jobs:

What did candidates say about the interview at Arkansas Blue Cross Blue Shield?

Interview experience
Based on 34 interviews
Favorable
Interview difficulty
Based on 33 interviews
Medium
Interview process length
Based on 31 interviews
About two weeks
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