Papers always late for pick-up; carrier has to wait, sometimes for hours, then try to make up for the delay, with late-paper complaints still held against them. Damaged or missing papers come out of the rack sales, which the carrier has to pay for, even if it isn't their fault. Promised bonuses often not paid; regular monthly pay often incorrect; trying to get it corrected almost impossible. Management often unreachable, and when reached are ineffective, apathetic, and even deceitful. Other carriers/drivers are often friendly, nice. But Arkansas Democrat Gazette is not a good company to contract with.