Questions and Answers about Arkansas Department Of Human Services

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What is the work environment and culture like at Arkansas Department Of Human Services?

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It depends on the county. I’ve worked in both larger and smaller counties. Large counties consist of a lot of catty favoritism. There’s so much drama! There are too many chiefs and not enough staff. You end up getting multiple directives from multiple people, and it’s pretty overwhelming. Caseloads in larger counties are generally higher bc they have a hard time maintaining staff.
Smaller counties have a lot less drama, but they aren’t necessarily easier to work in. If you’re like me and you really care about the children and clients, it is very hard to work within the good ol boy sustem and politics that take place in the smaller counties. Supervisors care more about rubbing elbows with judges and attorneys than they do about following policy or law. It’s very disheartening.

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If you work in foster care (Children and family services) in Sebastian county your typically not off weekends and case workers transport children on their case load from Ft Smith to places as far away as West Helena or Earl Ar....unless (like someone else mentioned above,) your a "favorite" of the supervisor or in the "blonde girls club" it's a little ridiculous. PA's also transport kids everywhere. Also, if your a favorite you will have a case load of almost all babies (a baby isn't going to lose placement unlike a 12 to 14 year old) or usually the foster parents are not going to ask for a baby to be picked up at 2 in the morning or whatever. Babies are a lot easier in that sense. If your not a favorite you will have a case load of teengers, alleged offenders and large sibling groups of 5 or more. You will be at the office overnight on many occasions while those with "easier" cases are at home.
The focus should be on the kids coming into foster care or children who have failed adoptions and come back into care. One myth you often hear from clients "you get a raise when you pick up a child." This is completely false, and you try not to laugh sometimes.

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It depends on the area you work. In my experience, if you're a favorite of the supervisor, they will look out for you. People are not treated equal although most co-workers are friendly and helpful.

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If you like office work the place is great. It is a fast paced job and requires your full attention. It has great benefits and weekends off in most areas.

Answered - Local Office Administrative Assistant (Former Employee) - Bentonville, AR

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Very relaxed

Answered - Administrative Assistant (Current Employee) - Texarkana, AR

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Very nice people to work with here at DHS.

Answered - Administrative Assistant (Current Employee) - Little Rock, AR

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Work environment is quiet and peaceful.

Answered - Program Coordinator Specialist (Current Employee) - Conway, AR

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Chaos, unstructured, unfair

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