Arkansas Department of Human Services Employee Reviews

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2.0
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Worst job ever
Social Worker (Former Employee) –  Bentonville, AROctober 5, 2018
The state department doesn't care about work/life balance, it's all about numbers to them. A typical day starts before you leave your home in the morning with phone calls and demands, running at a sprint all day long with everyone complaining because there is not enough time in the day to actually complete the job, and then ending your day late with more phone calls and demands. I did learn a lot. Management is non-existent. The workplace culture is strange. The hardest part of the job is not being able to complete anything. There was no enjoyable part of the job.
Pros
job security - because turnover is so high
Cons
low pay, low support, low moral
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1.0
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Very poor management
Fsw (Former Employee) –  Fort Smith, AROctober 1, 2018
The job itself was fine and rewarding however management was horrible and office staff was a joke along with supervisors who cannot supervise or keep office politics and gossip under control. Would not recommend
Pros
Benefits and paid sick leave
Cons
Horrible management, on call and long hours
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5.0
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Can be stressful, but it's still a great place to work for!
Direct Care Staff (Current Employee) –  LewisvilleSeptember 27, 2018
The job can be stressful at times, but it is still a great place to work for! The staff treats each other like family and has each others backs which is very important to me. The starting pay is pretty decent and the benefits are great. I can honestly say that I love my job here!
Pros
Staff treats each other like family, decent pay, benefits
Cons
Stressful at times
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4.0
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Time consuming job.
ELIGIBILITY CASE WORKER (Former Employee) –  texarkanaSeptember 17, 2018
To stay busy at work and get as much done as possible. To help other case workers. To work timely and provide great customer service to all clients at all times.
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4.0
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Strong team work
Family Service Worker (Former Employee) –  Blytheville, ARSeptember 13, 2018
Investigated reports of child abuse and neglect, worked on call after hours, provided court testimony, placed children in foster care, made home visits and care management
Pros
Good support system
Cons
On call after hours
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5.0
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Administrative Special II
Administration Special II (Current Employee) –  Little Rock, ARSeptember 10, 2018
The best part of my job I like helping other people. Working with the blind helping them to manage everyday life. Computer skills, data entry all office equipment.
Pros
Love working with people
Cons
health insurance cost a lot
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4.0
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There is not room for career growth. The staff that has over 20 years make less or same as new staff. unfair.
Program Specialist (Current Employee) –  Little Rock, ARSeptember 9, 2018
Jobs are stressful but most of the time you are treated as adults. If pay was better job would be a lot better. a lot of meeting. if you have great people and computer skills and not seeking a great salary but just want a decent job this is the place.
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4.0
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Busy, sometimes long hours, but loved my co-workers
Program Assistant Investigations Unit (Former Employee) –  Fort Smith, ARSeptember 1, 2018
Loved my co-workers and my supervisor! The position itself had good days and bad as any other position at a job as any other. Helping children and families was the highlight of my days when coming into work.
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3.0
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Good place to work. But, always on call
Investigator/Caseworker (Former Employee) –  Searcy, ARAugust 28, 2018
Worked with courts and families. Important job, but always on call is a big issue. My co-workers were great, just the nature of the job is very stressful.
Pros
Helping children
Cons
always on call
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3.0
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they have great people working for them
Program Eligibility Specialist (Former Employee) –  Fort Smith, ARAugust 25, 2018
Working at DHS is stressful even though you are trying to help the community. They don't want to follow through with the guidelines and they get upset when their benefits is not on their card.
Pros
being able to help those in need
Cons
very stressful atmosphere
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1.0
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Run!
Direct Caregiver (Former Employee) –  Lewisville, ARAugust 24, 2018
DHS overall is ok but the location in Lewisville is HORRIBLE. Poor management, kids can and will become violet. The would make you stay over if they need help after working 12 hour shift. This location use to be SAYS/Swamp....so please think long and hard before applying.
Pros
None
Cons
Too many to list
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4.0
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Deamanding, but rewarding
Program Assistant (Current Employee) –  Harrisburg, ARAugust 21, 2018
Working for DHS is a very demanding job, but always rewarding. Helping families in need is a passion of mine, but the work hours can be crazy at times. Sometimes it is hard making time for your own family, which can be a struggle in itself. However, the look on the children's faces when they are happy and cared for is priceless. Transporting all around the state can also be tiresome, if you are not one whom likes to drive.
Pros
Paid time off
Cons
Extensive Travel and Work Hours
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4.0
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no comment
Administrative Analyst (Former Employee) –  Little Rock, ARAugust 3, 2018
I enjoyed working at DHS. Overall the atmosphere was pleasant. The benefits were good. I would return to this job if I were given the opportunity..
Pros
No comment
Cons
No Comment
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3.0
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Goid benefits
Vocational Rehabilitation Counselor (Former Employee) –  El Dorado, ARJuly 31, 2018
The entry level positions are a lot of work. The positions that are not entry level, require a lot of experience. The benefits are pretty good. Annual time and sick leave is accrued.
Pros
Annual leave and sick accrued, holidays off
Cons
A lot of rules, protocols and procedures to follow
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5.0
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fun
Children and Family Services Case Worker/Manager (Former Employee) –  West Memphis, ARJuly 25, 2018
working here was real nice great people to be around the clients were down to earth the pay could be better the office environment was nice they gave milage
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5.0
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requires patience but very rewarding
Assistant Director (Current Employee) –  Little Rock, ARJuly 18, 2018
DHS is seldom intended as a final career. It's usually something we all start out in and work to get out. But those who stay will find many career opportunities and the ability to earn good money while serving the public good.

The retirement benefits are better than corporate America and the job security is much better.
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3.0
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A job with great benefits
Social Services Assistant (Current Employee) –  McGehee, ArkansasJuly 18, 2018
I enjoy working for the Department of Human Services. It is very rewarding to assist people in your community. The pay scale is very low working for the State of Arkansas compared to the private job market.
Pros
Great Benefits
Cons
Very low pay
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3.0
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It was employment
Long Term Care - Program Eligibility Specialist (Former Employee) –  Harrisburg, AR 72432July 16, 2018
The staff and individuals have a good, strong work history and are willing to help other coworkers with less time on the job and years of service. Poor training for work that is required.
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1.0
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Given work to complete without training for that type of work. Instead of the supervisor training a new employee one of the "seasoned employees did .
FSW (Former Employee) –  Ft. Smith, ARJuly 14, 2018
Supervisor more concerned with her college classes and moving up the ladder than about her unit. Supervisor stated daily about this is a priority, however, EVERYTHING was a priority. Little to no recognition for a job well done. Didn't care how many hours or miles you drove, it was never enough. Monthly reports which if a supervisor knows her employees cases, then she could complete them.
Pros
Lunches with employees in my unit.
Cons
too many cases, ad litems asking for crazy things to, no recognition
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5.0
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Good place to work.
Computer Processing Operator (Former Employee) –  Little Rock, ARJuly 14, 2018
Background checks should have been more thorough for my immediate supervisor. She no longer works at DHS. Had I known she was going to leave, I would have stayed.
Pros
Good hours. Learned a lot.
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Overall rating

3.5
Based on 302 reviews
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