Financial Consultant (Current Employee) – Hot Springs, AR – August 26, 2018
Benefits are amazing and the idea they pitch is also good. The down side is the underhanded nature of the leadership and what’s going on behind the member facing part of the company. If you have morals and I’m general a good natured person don’t dig deep or you’ll be disgusted at how the company operates.
Teller Supervisor, Leadership Team Member (Former Employee) – Jacksonville, AR 72076 – June 21, 2018
I input loan applications, new membership applications, ordered cash for branch use and atm use. customer service, the hardest part of the job was the end of the month paperwork, the most enjoyable part of this job was the area in which I worked.
Contact Center Consultant (Former Employee) – Jacksonville, AR – June 1, 2018
AFCU needs to do better with working with employees (specifically in the contact center) to help with work life balance. The managers give absolutely no leniency if you have issues with your children and are a few minutes late to work. They care about nothing but getting their quotas met.
Cleaner (Former Employee) – Conway, AR – October 23, 2017
I would clean the office building. I learned to keep a clean environment for the staff. My manager was very understanding when it came to me taking time off from work. The environment was calm. There really wasn't anything hard about the job, you just had to be mindful of making sure the alarm was set as you existed the building. I enjoyed being in the building by myself and working along.
PART-TIME TELLER (Former Employee) – Jacksonville, AR – May 1, 2017
The credit union showed me a different side of the financial institution in comparison to my previous employer Arvest Bank (some years back). AFCU is truly a small town corporation with a BIG MISSION. This company does live up to their mission and vision and expects for its employees to do the same. Working at AFCU was very pleasant and the member's aka consumers tend to become like family members to you.
Service (Current Employee) – Jacksonville, AR – May 6, 2016
Organization as a whole has poor communication top-down and across departments. Thinking is reactive rather than proactive. Benefits started out great but have been lacking recently especially in health insurance. Promotions are political.
n/a (Current Employee) – little rock, ar – April 20, 2015
AFCU is a decent place to work, however the managment CAN be poor at most times. the pay is fairly decent for what is expected. The biggest problem with the company is that it tends to be full of people who love gossip more than working, rumors spread like wildfires, and favoritism is apparent, it becomes a very unprofessional enviornment. With that said, if you can tune out the negativity, rumors and gossip, it can be an OK place to work, if youre looking for a typical 9-5.
Worker (Current Employee) – Jacksonville, AR – December 15, 2014
A recent change in CEO has led to a different mindset for the organization and that has left more than a few people dissatisfied.
More people are worried about their jobs than ever before.
The hardest part of the job is realizing that you don't matter to anyone in management. This wasn't always true.
Co-workers are the best part about the place. We're all trying to navigate the murky waters together.
The most enjoyable part of the job is leaving at the end of the day. So much stress and worry about the direction that things are moving that once you walk out the door and leave it at the branch you instantly feel better. Again it wasn't always like this.
The wrong changes are being made, and the right ones are being ignored or the people that bring them up are vilified. Then you'll get an email from HR that says "so and so person is no longer with AFCU" as if they've mysteriously vanished.
TELLER (Former Employee) – Jacksonville, AR – September 17, 2013
Arkansas Federal Credit Union is a great company to work for. They take care of their employees with competitive compensation and great insurance benefits. Management was great and never once acted like the lower positions didn't mean anything to them or the company, they knew that it took all of the employees to make the company successful.
Service Center Professional (Current Employee) – Little Rock, AR – May 26, 2013
Overall I love the credit union! I was offered a job at Arvest at the same time I was offered a job at AFCU, when it came down to choosing the correct please I was more excited to work at AFCU. Just about everything we do is done in dual control to ensure that the member's best interest is at heart. In the morning with run our Night Depositories, ATM Depositories, keeping Debit and ATM card data, and setting up for the day. I've learn many ins and outs of managing account information. I getting along with all my team mates included my leadership team. The hardest part about my job is dealing with the many attitudes of outraged members who have account issues. The most enjoyable part is meeting a variety of people.
Knowing everything I need to know to manage my personal account