Assistant Store Manager (Former Employee) – King of Prussia, PA – September 4, 2018
I thoroughly enjoyed working for AX. Management was engaging and really worked together to make sure things got done. The commission based environment was a bit extreme which i found to not be my style. The clothes were on point though!
Team bonding was strong which made it a fun working environment
Sales Lead (Former Employee) – Cerritos, CA – August 23, 2018
A typical work day in Armani Exchange consisted of going to work ready to build relationships with clients. We had to communicate with all of our clients to make sure we met their needs in order to meet our store goals.
Guaranteed Hours. Less than inspiring sales/work culture.
Sales Associate (Current Employee) – Atlanta, GA – August 15, 2018
Armani Exchange offered a capped commission system that you put way more in than what you get out. You have to make about $18,000 a week in sales just to get $60 dollars in commission that month. Also with a store manager who micromanages to the point of watching the employees on the cameras, that are in place for the purpose of loss prevention, even when not present in the store, it creates an atmosphere of frustration and discomfort. That with the one hour break with it's long nine hour shifts, and two hour closing after the mall is closed became disheartening.
Sales Associate (Current Employee) – New York, NY – August 13, 2018
This was the worst job. Hr does nothing to help even when multiple people have complained. Management is lazy and does nothing but blame you for their failures. Very bad corporate and store enviroment.
A|X has made a lot of changes for the good. The corporate office team is always extremely helpful. The quality of the clothing has improved drastically. At the leadership of the SVP, the company has made a lot of improvements. Unfortunately the company in my particular area has gained a very bad reputation due to the lack of leadership from the Regional Manager. She is very unprofessional (with her communication, says inappropriate things a leader shouldn’t say), does not support my store, does not visit, does not have regular one on ones, does not follow up etc. She takes any feedback or suggestions very personal and is very vindictive. This has made many managers and sales and stock associates resign. There has been about 4-5 store managers and other level managers that have resigned since January. There will soon be another manager in the Tampa market that will resign because of her as well. It’s a shame that such a prestigious company and brand has received such bad reputation in Florida because of one person. It makes it impossible to recruit great talent because of the reputation she has created. She provides no support and is a very bad example of what a leader should be. With all the amazing positive changes the company has done so far, I’m hanging in there waiting for a change in leadership soon!
Great support from corporate office team, great discount, free clothing
Lack of true leadership in the region, the company needs to open their eyes and see what is really happening.
This company has a lot of potential however I would not work on the retail end of it ever again. Aside from the main store manager, who was actually accommodating and reasonable, most of the other employees and managers were very cliquey and stand-offish.
Just like any other retail store the holidays are difficult to get through, besides that it is a fairly easy job. The pay is not good. Also, in the small time frame that I worked there it seemed like there was little opportunity for advancement, not a good look at all.
To try to end on a good note, the most enjoyable part of working at Armani Exchange was getting the employee discount on clothing (which was not the best discount I've ever gotten either).
FYI - the Armani Exchange at Menlo Park Mall, Edison, NJ no longer exists
Pay, Poor Management, Little opportunity for Advancement
Brand Ambassador (Current Employee) – Cambridge, MA – July 31, 2018
The company was okay it’s just management the regional manager just hired any old manager to run the store and then when he would leave they ran how they wanted to but the PTO was cool and the benefits was alright
Sales Coordinator (Former Employee) – Atlanta, GA – July 15, 2018
I truly enjoyed the time I spent at Arman Exchange. I excelled as a sales associate and was eventually put on the visual team.. I ?moved the flexibility in my schedule the opportunity for extra hours and promotion
Too competitive, high demanding, and high maintenance.
Sales Associate (Former Employee) – Las Vegas, NV – June 25, 2018
The workplace was competitive, even the Stock Associates were fighting to make the bonuses (commission). The customers were snotty and would always judge you. Management is a huge mess, especially the Assistant and Store Manager. Walking with high heels the entire day and standing is not fun, always had blisters on my feet and it was uncomfortable. At some point, my feet started to bleed. Training time was far too short and if you didn't make sales, you would get blamed for it.
Competitive work environment, horrible pay, bad management, and stressful