Service Plumber (Former Employee) – Manassas, VA – June 16, 2018
typical day lasted about 5-12 hours per day, installing anything from dishwashers to water heaters, fixing drain or water lines to fixing toilets. learned quite a bit from this company and hope to keep expanding my knowledge.
Office Administrator (Former Employee) – Chester, VA – December 14, 2018
New GM has never been a manager before and would rather swipe on tinder all day in his office than actually solve issues or call a customer back. Sales manager is too busy pointing out any error other employees might make than doing any job himself also no manager training prior not to mention none of the sales guys can stand him. Company completely went down hill when the original GM left which is why most employees left shortly after. You are just a number to corporate, they care absolutely nothing about their employees.
All that matters was the numbers. What have you done for me lately
Lead Tech Supervisor (Former Employee) – Orlando, FL – December 9, 2018
I worked there for 2 years. Extremely expensive. Was not paid for 29 hrs. Deduct from payroll for all reasons. Cut you in a heartbeat. Can’t begin to tell you how much I got into argument with service manager for taking money from me. I always said this is not a career it’s just a paycheck until I find something better. They over charged for everything. Double what other respectable companies was charging
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Job Work/Life Balance
They dont take care of their customers. Whats that tell you?
Technician (Former Employee) – Bradenton, FL – December 7, 2018
Stay away from this company. I was warned when i started.At winter that they cant keep everyone busy. In my time of about seven months. I saw nine others fired. In every department. You have been warned.
They are all about commission. If you don't sell they will put you in the bottom of the list. So that means you may or may not get hours. I am an honest person with principles. When I had the chance to leave this place I RAN out as fast as I came in.
Service Technician (Former Employee) – Virginia – November 18, 2018
I believe I am a good fit for this position in your company.i would like a job with growth potential and where I may be able to continue to grow and master my skills along with furthe enhancing the company
Friendly, Supportative very Bright Fellow Employees
Comfort Advisor (Former Employee) – South Florida, FL – November 16, 2018
Training provided but could be improved with role-playing sessions and honest private reviews of in-home experiences. Building sales improvement is the goal and that takes consistent focus on mastering the PROCESS. Solo work does not quickly and directly address the areas that need corrective improvement. Sales is a numbers game and if the process is followed and the employee is groomed with committed management effort, the sales numbers can be off the charts. Only by role-playing and engagement with "what happened and why the failure" disclosures can a sales team be elevated to best practices and close rates near 50%. Cultivation of the sales team should be an on-going and measured process with individual record keeping. The numbers will improve if the learning environment is collegial, friendly and fun. Management will get the best information and intelligence about the market conditions by having an involved sales team who love their company. This is really possible if it is wanted. Working with the people on the sales team and helping them become champions is the best practice.
This company has a great safety program and is committed to measuring and teaching best practices within the circumference of the work life. Safe driving, handling dangerous gases, dangerous sharp metal edges, using Little Giant ladders properly, footwear, eyes, and ear protection is the focus of the necessary, unrelenting effort to teach, measure, and provide discipline so that everyone returns to their family healthy and the company contains expenses and reduces expenses in this area. Everymore... major company such as AT&T, Comcast, Exxon, and Costco has in-house smart people cultivating safety as a way, the way of work-LIFE.
The greatest thing in this company is brilliant and helpful colleagues that work together to get the job done.less
Confidential (Former Employee) – Memphis, TN – November 15, 2018
Company lacks the initiative to hold employees accountable. People walk on eggshells waiting to get fired or spoken to disrespectfully. Company is not open to following best practices. There is a lot of workplace negativity that stems all the way up the chain. There is complete distrust in management. Customers are overcharged for their services. Employee morale is always low and there is high turn over. Managers promise things in interviews that do not end up happening and are in violation of many policies. Meetings last for hours and there is an onslaught of disrespectful, rude, and blaming interactions that take place. Everyone works a lot of hours and under a huge amount of stress.
HVAC Lead Installer (Former Employee) – Vero Beach, FL – November 6, 2018
A typical work day is 12+ hours but you are not being paid by the hour. Management clearly plays favorites and only gives jobs to their favorite intallers and techs. Extremely overpriced products and service are the main reason ARS is struggling mightily to gain and retain customers, meanwhile they dont pay their workers higher than compeition to incentvize and motivate near perfect service. They don't care about your well-being and are very cheap about everything from safety to quality of products they use.
Benefits, Pto, Flexible attendance schedule
Favrotisim, High Turnover, Inconsitent business, Little concern for workers
HVAC Service Technician (Former Employee) – North Charleston SC – November 1, 2018
This is a very bad company. Management doesn't care about their employees, but they do care how much revenue you can bring in. They pressure you you to sell while over charging customers. Constantly afraid their company vehicle is at the competitors office. ARS is a joke.