Ascension Employee Reviews

Every place has their pros and cons. I will say, however, the pros far outweigh the cons at Ascension. I have never worked with such an amazing group. My manager is supportive and approachable. I am empowered and I learn something every day. I genuinely feel that this company cares about their employees. Great benefit package. I can see why so many of my team members have worked here for decades.

Pros

Excellent benefits, engaged/approachable management

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Official response from Ascension

May 26, 2023

Hello. Thank you for sharing your feedback with us. Ascension’s greatest strength is our associates, so we are thrilled to hear your thoughtful compliments. We hope you are well, and appreciate your service.

Supportive staff and busy hospital

CT Technologist (Current Employee) - Round Rock, TX - September 23, 2023

The staff is very supportive and always willing to give a helping hand. It’s a very busy level 2 trauma hospital. Management is supportive of concerns

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Ascension insights

Based on 3,512 survey responses

What people like

Feeling of personal appreciation
Clear sense of purpose
Ability to learn new things

It’s ok

Rad Tech (Current Employee) - Wisconsin - September 22, 2023

The people I work with are awesome. But like most hospitals we feel overworked and underpaid. Most days are good but some days can be very very challenging.

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Love it so far

Inpatient Pharmacy Technician (Current Employee) - Milwaukee, WI - September 21, 2023

I left retail and came to st Joseph as a inpatient tech I absolutely love it, the pharmacist and nurses are nice no belittling very safe work environment

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Team members help each other, amazing culture, management is alright, coworkers are amazing!

RN (Former Employee) - Pensacola, FL - September 20, 2023

Love the culture, work atmosphere, and a lot of people willing to help you out, but there are some who just come in and out. Not so much complaints on that part since its everywhere. Management is alright, good starting pay, raises, and benefits.

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Great place to work and I had such a supportive team throughout my time being employed there.

Clinical Therapist (Former Employee) - Austin, TX - September 20, 2023

When I worked at Ascension, the team that worked with was unmatched. I had very supportive leadership and was able to grow within my position. Overall, it was nice place to work .

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Unsafe staffing ratios

RN (Current Employee) - Owasso, OK - September 20, 2023

Management is very defensive when concerns are brought up. Nurse to patient ratio is too high and doesn’t take acuity of patients into consideration.

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Workplace

PT (Former Employee) - Franklin, WI - September 19, 2023

Had been a fun workplace, however, new management has since taken over. No longer the same vibe and new productivity expectations put in place. Everyone has left.

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Terrible management

PCT (Patient Care Technician) (Former Employee) - Murfreesboro, TN - September 19, 2023

Hostile work environment, non stop drama, gossiping, if somebody doesn’t like you they go tell the manager and the manager then treats you horribly without even getting the facts. You either find friends or get fired. It doesn’t matter how good a job you do, if the patients love you, if your one of the hardest working, it matters who you know and who your friends with. Most of the nurses are disrespectful and horrible to their co workers unless your a nurse or higher, they don’t put the patient first. Managers yell at you call you names and treat you horribly and nobody does anything about it. They can fire you for no reason so you don’t have job stability. Your worst day will be because of who your working with not the actual job itself. The work environment will have you so stressed out because people will lie on you, act one way to your face and another behind your back and if your one of the ones who mind your business and focus on your work you will never even know it’s happening until it’s to late. This place will make you have to get therapy because of the way you are treated.

Pros

3 day work week and the ability to pick up shifts

Cons

Hostile work environment

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Fair

Health Unit Coordinator (Current Employee) - Detroit, MI - September 19, 2023

When I first started which was a year after COVID, the hospital was fully staffed and patient’s care seemed like a priority. Now 2 years later patient care haven’t put on the back burner and it’s all about the money. Which I’m pretty sure that’s how it’s always been but they were able to mask it.Healthcare is definitely not what it use to be

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Jobs at Ascension

See more jobs

CNA Certified Nursing Assistant

Wichita, KS

30 days ago

Talent Development Coach

Remote

2 days ago

CNA Certified Nursing Assistant

Wichita, KS

30+ days ago

CNA-Short Term Option

Chicago, IL

8 days ago

CNA Certified Nursing Assistant

Hays, KS

30+ days ago

Dishonesty and misinformation are the norm

IRB Coordinator (Former Employee) - Tulsa, OK - September 18, 2023

It’s unfortunate because some great people work here and there are decent leaders, but overall those on the top thrive and those on the bottom survive. Minimal power goes to peoples heads and then management is quick to pass the bill when it comes to layoffs. They want to pretend they are a well organized and managed institution but the holes in the sites are too deep for them to have that reputation.

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Official response from Ascension

September 21, 2023

Hello. Thank you for sharing your feedback with us. At Ascension, we hope to cultivate a culture where leadership and management are approachable and easy to work with. Therefore, we will share your additional feedback with leadership and we thank you for your candor. We wish you well on your future endeavors, and thank you again.

Productive and fun work environment

Exercise Physiologist (Current Employee) - Saginaw, MI - September 18, 2023

Besides the staff adjustments from time to time with low patient flow it’s a pretty nice place to work. Ability to use PTO is pretty convenient as well.

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Official response from Ascension

September 21, 2023

Hello. Thank you for your feedback. At Ascension, we strive to provide exceptional work-life balance. We will reflect upon your additional feedback. Thank you for your service and dedication to our mission.

Horrible Management

Security Officer (Full-time) (Current Employee) - Indianapolis, IN - September 18, 2023

Worst “Police department”/ Security Department ever. Management cares only about themselves and money, they are consistent at making promises they can’t keep. Underpaid, undervalued. The list can go on. Don’t try to do anything above and beyond as you will not get recognized and probably get in trouble. If you do happen to land a wonderful position here, they’ll probably hire someone else with less experience and give them a higher starting pay soon after, because their toxic environment pushes away all the good employees.

Pros

None

Cons

Anything you can think of

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Official response from Ascension

September 21, 2023

Hello. We appreciate you taking the time to leave us your valued feedback. We regret hearing about your frustrations. We would like to continue this discussion so we can help you have the best experience possible. Please email us at Careers@ascension.org.

Good staff, poor management

RN Staff Nurse (Current Employee) - Hoffman Estates, IL - September 16, 2023

Unfair assignment for certain departments, some doctors are very rude to communicate. People keep leaving, cannot keep good staff. Some nurses are very good, some are not so much.

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Official response from Ascension

September 21, 2023

Hello. Thank you for your balanced feedback. We appreciate your comments, and we will reflect upon them. Thank you for your service and dedication to our mission.

Positive work environment

Customer Service Representative (Former Employee) - Neenah, WI - September 16, 2023

Great co workers! Flexible schedule. Good work life balance. Did not push productivity. Pay could be better, decent vacation and PTO. Benefits were decent.

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Official response from Ascension

September 21, 2023

Hello. Thank you for sharing your feedback with us. We are thrilled to hear your kind words about our team. Thank you for your dedication to our mission to provide personalized, compassionate care to those who need it most.

Like so many others, I fulfilled my contractual obligation and left asap.

Registered Nurse (Former Employee) - Milwaukee, WI - September 16, 2023

What is the best part of working at the company?Flexibility with desired shifts. Self scheduling is cool, unfortunately you rarely get what you ask for. What is the most stressful part about working at the company?Supervisors and charge nurses do not communicate expected plans with staff effectively. Many times they make decisions that involve you getting or not getting help without even asking you, even though you are swamped, and will be required to stay late to complete. What is the work environment and culture like at the company?Superior caters to certain staff, as if they are friends not employees, deligating their workloads to nurses not in the "clique". What is a typical day like for you at the company?They MTO, and give LVAs to certain staff members regardless if we need them or not, making workloads unreasonable.

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Official response from Ascension

September 21, 2023

Thank you for taking the time to leave us kind words and valued feedback. We appreciate the time and hard work you dedicated to Ascension during your time with us. That said, please know we've forwarded your feedback to the proper department for further reflection. Thank you again, and take care.

some of the best and worst colleagues

PCT (Patient Care Technician) (Current Employee) - Warren, MI - September 16, 2023

Employee benefits are awful, patients are combative & abusive, & management is composed of people more familiar with an MBA than a clinical setting. Work flow is pretty typical, but resources are scarce. A lot of equipment is old and broken, and what works is poorly maintained. Management is more concerned with replacing call lights & hiring travel nurses. They refuse to increase wages, offering a 2% raise, not matching inflation/COLA. People at work are not your friends, keep your business & thoughts to yourself. Confidential/anonymous surveys are not at all confidential and there will be retaliation. Management gets to skip the 20 people in the waiting room to go to an acute room for what would normally be sent to fast track. Although there are many competent physicians, nurses, and providers, the overall business model is poorly executed, and it wouldn't be my first recommendation for employment or healthcare.

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Official response from Ascension

September 21, 2023

Hello. We appreciate you taking the time to share your concerns with us. We welcome your feedback so we can work to improve as an organization. We have forwarded your concerns to the proper team for further reflection and would appreciate the opportunity to speak with you directly about your concerns. At your earliest convenience, please reach out to us at Careers@Ascension.org. Thank you, and we hope to hear from you soon.

Too much admin

RN (Current Employee) - Birmingham, AL - September 14, 2023

Too Administration top heavy and no care for the floor nurse. They should do away with half the administrators and replace them with floor nurses.

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Official response from Ascension

September 16, 2023

Hello. We appreciate you taking the time to leave us your valued feedback. We regret hearing about your frustrations. Please know we've forwarded your feedback to the proper team for further reflection, and that we would like to follow up with you directly to address your concerns. At your earliest convenience, please email us at Careers@Ascension.org. Again, thank you.

Good people with a caring environment

Office Operations Associate (Former Employee) - Menasha, WI - September 14, 2023

What is the best part of working at the company?Great benefits. The pay could be a little higher but its decent if you are just starting in an office environment. What is the most stressful part about working at the company?Most days were very hectic and always short staffed which put lots of pressure on the staff that actually showed up to work What is the work environment and culture like at the company?ABIDE they have values and promote a positive work environment What is a typical day like for you at the company?It was a quick paced environment with lots of patients to check in and schedule throughout the day. There was never a dull moment

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Official response from Ascension

September 16, 2023

Thank you for taking the time to leave us kind words and valued feedback. We appreciate the time and hard work you dedicated to Ascension during your time with us. With that being said, please know we've forwarded your feedback to the proper department for further reflection. Thank you again, and take care.

I don't even know where to start!

Care Navigator (Current Employee) - Milwaukee, WI - September 14, 2023

Anyone considering working with Ascension's scheduling department should be warned about how management and administration controls it. You will hate your job if you chose it because you can work from home. It's extremely micromanaged; they keep track of all your phone conversations, the amount of time you spend talking to patients, and how long it takes you to wrap a note. You will never get to pick when to take breaks; they will always be scheduled for you. You will be expected to learn all the rules and schedule for at least 135 different providers across several locations. Although management frequently blames the scheduling team for errors, they fail to recognize that team is overworked, understaffed, and it's not safe they have you scheduling for that many providers. They should have a group for each specialty. I wouldn't advise a friend or family member to go to an Ascension provider. It can take weeks to schedule a new patient consultation. And the majority of patients who have built relationships with doctors frequently complain their inability to schedule appointments. There is hardly any slots for the providers to see them when they are sick. Additionally, despite scheduling and the pharmacy sending the provider and his team a reminder that their patient is due for a refill, they receive a great deal of complaints from patients who do not receive their prescriptions on time. This causes so many unnecessary phone calls.

Pros

work from home

Cons

Low pay, highly micromanaged and PTO is very low as well.

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Official response from Ascension

September 16, 2023

Hello. We appreciate you taking the time to leave a review and would like the opportunity to follow up with you directly regarding your concerns and get more details. Should you wish to reach out, please email us at Careers@ascension.org. Again, thank you and we hope to hear from you soon.

Low pay, fun work environment.

Technician (Current Employee) - Birmingham, AL - September 14, 2023

Pay isn’t great, but the people are. Not really any room for advancement in your career as a cardiac monitoring technician. Workplace culture is nice.

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Official response from Ascension

September 16, 2023

Thank you for taking the time to share such kind words with us. We appreciate your dedication to our mission to provide personalized, compassionate care to those who need it most. Again, thank you.