Ashley Furniture HomeStore Employee Reviews

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4.0
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If you want to work hard you will get rewarded by making good money.
Sales Associate (Former Employee) –  Colton, CAMarch 17, 2019
Foot traffic varied each day however, customers were equally shared by all employees. Mangers were always available for any questions or their needed approval on an order you wrote up. Products were nice so you could really get behind the attitude of selling something you believed in. Most co-workers were fun to work with too.
Pros
Flexible hours.
Cons
When they would hire too many employees you would not receive many customers per day.
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2.0
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Don’t work here
Recieving Manager (Former Employee) –  North Brunswick, NJMarch 16, 2019
Low morale
Low pay
No pay raise
Long hours worked with no compassion
Bad management
Bad ownership
Unprofessional
Unsafe
Bad business practices
Lack of teamwork
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1.0
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Don't bother
Delivery Route Driver (Current Employee) –  Lubbock, TXMarch 15, 2019
The pay is relatively good, and the benefits are a plus, but everything else about working delivery for this company is absolutely terrible. The furniture, their cash crop, is no better than walmart furniture, with a few exceptions. Between the sales, customer service, warehouse and delivery departments, there is zero communication. Roughly 85-90% of customer issues get blamed on delivery teams, regardless of where the problem originated. You get paid pretty well, but you're essentially an endentured servant. A good amount of unpaid work required due to threat of firing. Don't bother working delivery, they don't care about you as a person.
Pros
Pay, benefits
Cons
Terrible hours, terrible communication, terrible management, illegal requirements of delivery teams, the list goes on
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2.0
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Good pay but poor management
Warehouse Associate (Former Employee) –  Fridley, MNMarch 15, 2019
Ashley Furniture is a terrific employer if you need a job that pays well, unfortunately it utterly fails in the management department. Management is often under trained and has a lack of experience, with a lazy attitude to their work ethic. The pay is good, quite good in fact. So if what you're looking for is simply a job to pay the bills, this may be for you.
Pros
Good pay
Cons
Poor management, bad job culture.
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1.0
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Every man for himself
Sales Specialist (Current Employee) –  Bel Air, MDMarch 15, 2019
Typical days working at Ashley's is hit or miss, especially in a low traffic area. Ashley's sets unrealistic goals of $26,000 in bi-weekly sales ($52,000/month) in order for you to receive 5% commission. If not, you will receive your hourly pay of $13/hour, and the company will pocket the rest. The online Ashley prices also drives sales down tremendously. Management is poor and completely lacks professionalism as well as ethics. The company also has zero transparency, so you have no idea or way to calculate what you are supposed to get paid, whether it be hourly or commission. In other words, they pay you what they want to pay you. The work hours are also very demanding. You will spend more time working than spending time with your family and friends, given that you will be working EVERY weekend and holiday, without holiday pay. Lastly, there is absolutely no room for growth. It is a dead end job.
Cons
Zero benefits, One week paid vacation for employers working less than 3 years.
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5.0
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Fun workplace
Customer Service Representative (Former Employee) –  Grenada, MSMarch 15, 2019
I loved working for this company. The most enjoyed part of the job was my customers they were the one that keep me go through out the day and I loved it
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3.0
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very competitive
Retail Sales Associate (Current Employee) –  Tempe, AZMarch 15, 2019
in this job it is eat or be eaten, you have no friends in this work environment. you have to be all for self and cannot expect you co workers to do the right thing. sales will be stolen, and if you do not sell you do not get paid. it is not an easy task when you work with a pack of wolves that will eat one another
Pros
you are not expected to stay at work all day
Cons
you are expected to be at work all day
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3.0
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Fun place, relaxed environment
Product Specialist (Former Employee) –  Fultondale, ALMarch 14, 2019
The managers simply wanted you to make a sale while giving the customer a pleasant experience. You had to work with the client and give them a fair, but reasonable price when negotiating with the clients.
Pros
Relaxed
Cons
No days off on holidays, not very flexible hours
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1.0
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Do not work here
Sales Associate (Former Employee) –  Cape Girardeau, MOMarch 13, 2019
The store I worked at lowered my morale to the point that I was having panic attacks driving to work. I'm honestly not sure how the owners stay in business.
Pros
Good Money
Cons
Everything
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3.0
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Sales managers are very helpfull
Product Specialist (Current Employee) –  Clackamas oregonMarch 13, 2019
The company is ok. But the biggest problem is there constant delivery errors and there lack of fixing the problem. To many cancelled orders do to delivery
Pros
Good sunday hours
Cons
Long shifts
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2.0
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I really loved working with customers very fun atmosphere
Customer Service Representative (Former Employee) –  561 rt 46 west fairfieldMarch 12, 2019
Go to work an your job, mind your own business take plenty of notes things are always changing in that company, and aways listen to the customers complaint treat customers the same way you would want to be treated if it was you! I'm a people person I loved my job.very disappointed in their decision...
Pros
Fun atmosphere
Cons
Took breaks when ever i wanted to
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4.0
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This job is what you make it
Sales - Home Furnishings Consultant (Current Employee) –  Pineville, NCMarch 12, 2019
The summary said it all, its 100% commision and their isnt much training. So you just have to learn on the go! The good news is Ashley is a huge brand and their is a lot of eager customers coming through that door.
Pros
flexibility with management
Cons
working on weekends
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5.0
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Sales Consultant
Sales Consultant (Current Employee) –  Bozeman, MTMarch 12, 2019
Ashley Furniture has given me the opportunity to build a stable career in sales. Everyday there is something new to learn! Ashley Furniture has allowed me to grow my own business and build life long connections. It is a fantastic place to work with an incredible company culture!
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2.0
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poor leadership from top down
Regional sales manager (Former Employee) –  Abilene, TXMarch 9, 2019
over work employees without overtime compensation.poor communication, discriminates based on age, sex and race.performs illegal time clock adjustments.cheating employees out of pay for time worked.
Pros
none
Cons
endless
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2.0
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A ship with no captain
Product Specialist (Former Employee) –  Burlington, WAMarch 8, 2019
A fine job for college students needing good income. Not a well-run business at any level. Management checked out and unwilling to support sales staff
Pros
Laid Back
Cons
No leadership present
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1.0
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Stay away
Retail Sales Associate (Former Employee) –  Amarillo, TXMarch 8, 2019
Take your guarantee while looking for another job this is not a good place to work. Always be looking for another job while working there and if you find something take it.
Pros
None
Cons
Favortism. Delivery, pay, hours, management
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4.0
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Great pace to work with great management
Warehouse/Driver (Current Employee) –  Kearney, NEMarch 6, 2019
I have enjoyed working for Ashley furniture every step of the way. However it is not a job I would make a career of nor do I plan to. The work is fairly easy and fast paced, very organized and detailed to a T. Very good atmosphere among employees and upper management.
Pros
Very laid back place, great bosses
Cons
Does not pay well
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5.0
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Great Workplace
DELIVERY ASSOCIATE (Former Employee) –  Carlsbad, NMMarch 5, 2019
Laid back company with excellent co workers. Professional workplace and beautiful store. Great merchandise. Prompt and professional white glove delivery service.
Pros
Hour lunch
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5.0
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Great staff to work with.
Product Specialist (Current Employee) –  Great Falls, MTMarch 5, 2019
Ashley Home store in Great Falls truly focuses on customer satisfaction. All mission statements and goals are driven to make a customer and the employee happy. The current owners of the Ashley Home store in Great Falls are truly family oriented and customer focused. This is one place where the customer is truly always right. They will go above and beyond to earn a customer for life.
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4.0
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Great entrry level positions for good pay
Customer Service Manager/Admin Assistant (Former Employee) –  Cordova, TNMarch 4, 2019
This company is great for anyone who has little to no training to have an opportunity. Training is provided in order for you to advanced, if given the chance.
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Overall rating

3.2
Based on 944 reviews
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