Work wellbeing score is 63 out of 100
2.9 out of 5 stars.
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Ashley Furniture HomeStore Employee Reviews

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Location
United States2,646 reviews

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2.6Work-Life Balance
2.7Pay & Benefits
2.5Job Security & Advancement
2.7Management
2.7Culture

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Found 2,646 reviews matching the searchSee all 2,796 reviews
furniturehomestoresalecommissiondeliverystoresellcustomer

good for some

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The issue is that the older employees bully you and you can't do anything about it, its a vicious cycle . they don't et you make sales and he upper management turns a deaf ea to all your complaints. high turnaround nd extremely difficult to make ny commission
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Compilation to get the sale and learning about all products

Morning sales meeting wait for your up and sell the customer. Lunch 30 minutes then back to sales floor. Having the tools to learn more to get that sale.

Pros

Helping to create the home of clients needs

Cons

Having to work holidays and weekends and nights.
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Ashley Furniture HomeStore insights

Based on 2,982 survey responses
What people like
  • Ability to learn new things
  • Ability to meet personal goals
  • Feeling of personal appreciation
Areas for improvement
  • Sense of belonging
  • Trust in colleagues
  • Fair pay for job

Stay far away!

This was the definition of a dead end job. There is little to no training, the pay is minimum and the job itself will bore you to tears. If you are not a salesperson, you are treated worse than trash. There is no opportunity for advancement and no overtime. Unless you plan on making the move to sales I would not recommend working in the office. This was without a doubt, the worst job I ever had in my life. The store manager can't even be bothered to return the customer's phone calls. The office manager won't train you and then will write you up for making any mistakes. Save yourself the time and the stress - stay far away and don't even bother applying.

Pros

None

Cons

Everything
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Working here is the best career decision anyone can make for an enjoyable career

What is the best part of working at the company?Work life balance. The pay is better than like companies and the leadership is interested in the success of the team members. What is the most stressful part about working at the company?Nothing is stressful. The leadership team provides all of the resources needed to completed the tasks. What is the work environment and culture like at the company?The work culture is very family friendly. The people are great to work with. What is a typical day like for you at the company?Start early usually 6am and done bu 2pm. This is a great work schedule. Have the entire rest of the day to enjoy.
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Terrible

This place is often referred to as a mail. They bring you in luring you with money you’ll never make. Management treats employees like they are all idiots.
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Horrible job

If you wanna surround yourself with sharks and screw people’s credit and wallet while barely making any money, this is the job for you. The commission is only 5.5% which is horrible and you get paid when furniture is delivered so your sales aren’t guaranteed money.

Pros

Can’t think of ONE

Cons

Beverly worker their is a con or thief.
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Puppets and puppeteers

The upper management above the store managers believe employees are puppets to be made robotic sales people. They'll change how you get paid on the fly. Mess with your money.Don't defend yourself, you'll only become a target as I did. They want you in the face of the customer and that does not work well with most people. A suit and tie to sell cheap Vietnamese furniture? C'mon, a simple polo and some nice slacks would suffice. I worked at the mechanicsburg, PA location. I had three different GM's in less than 18 months. They wanted the sales people to be their advertising department as well. My coworkers were pretty cool as with my immediate bosses. But, the constant changes as to how we were paid was sickening and pirate like. I worked for a billionaire who wouldn't even give decent benefits, pay us well, or treat us like we were humans. Cancer

Pros

Great coworkers and immediate management

Cons

Upper management micro manages on a macro scale
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Great if your a good sales person

I wasn't meant to be a furniture sales person. But the job was great, management helpful. Just not my cup of tea as a job. Compensated well for doing the job well.
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Good experience

Management wasn’t the best but I enjoyed the job and people I worked with. There are always sales going on and they consider sales a holiday and it’s hard to take off work during any kind of sales.
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Hours are there the work is there but if you are not in a store with good volume or traffic you will not survive

Hours are there the work is there but if you are not in a store with good volume or traffic you will not survive People were cool mangers were too. But when Vp n Rm come down and not seeing results it’s all over also if you can’t close you won’t survive at all either commission is also ehhh 5%
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Jobs at Ashley Furniture HomeStore

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Large employer that has out stripped employees in area.

lack of advancement and pay are major points to consider when you come there to start employment.Need better training. they put you on phones without much training.

Pros

Nice office building

Cons

low pay
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Demoralizing and toxic

The pay was good and advancement came quick. However, upper management is offensive, threatening and demoralizing in 80% of interactions. The upper management can't put their own political views aside for the sake of the business. And when you are unwilling to share your party affiliation they assume you are the opposite of them. NON-DEMS BEWARE!!! You WILL be targeted. The job was great before the CAP people got involved.
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Commissions for me were to inconsistent and draw pay was Florida minimum wage.

What is the best part of working at the company?Friendly coworkers and getting to know customers.What is the most stressful part about working at the company?When finalizing a sale, they require sales associates to present finance offers, even if customer has already stated they plan to pay with another source. Several customers stated that it felt like they were buying a car instead of just furniture.What is the work environment and culture like at the company?Overall the culture was good and would have been better if I was a more aggressive closer.What is a typical day like for you at the company?Shifts vary; expect to work evenings, weekends and always for holiday sales except Thanksgiving, Christmas and Easter.
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There is better work out there.

What is the best part of working at the company?Company maintains it is a family business..What it states.. and does..is two different things.What is the most stressful part about working at the company?Every week there are changes..which a few changes are good..But everyday changes is not..Working w suspected felons.What is the work environment and culture like at the company?Very dismal..company morale is very low from sales to delivery..What is a typical day like for you at the company?Very long days..also have to work inside when drivers call in sick..
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Absolutely nothing

I’ve learned a lot at Ashley’s just by listening to the other sales associate and I’m not gonna lie I wanted to quit the day my commission was over 1400 dollars and only got 61 dollars which was my mistake but nothing was being done about it they just let it happen.

Pros

None

Cons

Build your ticket or you don’t make money
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Very laid back

The person who did training was amazing. The class had about 10 people max, so it was very focused orientated. They want to help you succeed and know everything.
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Done with them

Company pretty much treats you bad even if you work hard enough no matter what you do they always want more from you including your time they never are satisfied with what you do and push you beyond your limit

Pros

Weekly pay

Cons

More cons than pros
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Strange pay

Pay is weird you have to sell a lot before you actually can make commission you have to work for a year and then it’s good which isn’t fair at all for new pol
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Combination of frustration and success

What is the best part of working at the company?The location I work for is i dependently owned. The best part at working at this location is the sales team What is the most stressful part about working at the company?Challenges with inventory and how long inventory may take to come in. After checking the inventory of the regional warehouse and telling a customer how long something will take it could take much longer What is the work environment and culture like at the company?What have you done for me lately What is a typical day like for you at the company?Sales, contacting customers who items aren’t arriving in time.
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Loved the environment

Environment was great. Although the hours there were very long. Pay was great. If there was an open position when I relocated, I would have stuck with it.
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Pay Plan needs to change

This company has a very high turnover rate because it’s commission pay plan is terrible. If it changed this would be a pretty good job. Management was pretty good

Pros

Decent hours and decent job security

Cons

Pay
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Overall rating

Based on 2,796 reviews

Ratings by category

2.6 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Compensation/Benefits
2.5 out of 5 stars for Job Security/Advancement
2.7 out of 5 stars for Management
2.7 out of 5 stars for Culture

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