Non productive unorganized, hostile, not to be trusted
Field Technician (Former Employee) – Papillion, NE – August 19, 2016
Hostile work environment. Owner says he has integrity. He has no clue. He had to have another employee let me go. He could not look me in the face as I passed him in hall. Poorly organized. Employed have no clue to what their doing. Never know if they have work. Would not recommend working there or using them to do work.
Lead Dispatcher/HP Service Rep (Former Employee) – New York, NY – July 4, 2016
Call center manager is not honest, does not work according to her duties, she passes off work of hers to subordinates. If you do not go out of your way to be her friend, you will not have a long career at ASI.
Asset Coordinator (Former Employee) – New York, NY – January 21, 2016
A typical day would be going into the computer and see open tickets that need immediate attention so they can be closed as soon as possible. I learned to trouble shoot computers, printers, laptops and other electronic devices. Management was very helpful when needed. Co-workers were fun to work with. The hardest part of the job was to travel without notice The most enjoyable part of the job being able deal with a large qauntity of co-worker
DOE technician Installer (Former Employee) – New York, NY – December 8, 2015
There aren't room where to grow and improve your skills. it was interesting for a while. there comes a moment when you're feeling discouraged there is nothing to learn only unbox computer bag or reboxing it, you need to go out and seek another place where to work.
Field Technician (Former Employee) – 48 W 37th Street NY NY – October 6, 2014
Assignment would be given the night before. We will be assigned certain amount of schools to assess the different hardware/ software problems for the day. I've learned to manage my time wisely and delicate each case to resolve each issue as quick as possible. Learned how communicate with my team especially in tedious situation, which enable us to reach a set goal. i love when clients are able to re-assume their work and the look of satisfaction on their faces, makes the job rewarding.
Borough Supervisor (Current Employee) – New York, NY – October 10, 2013
Monitor quality of work performed both by the Repair and Installation teams. We have to maintain 98% SLA (Service Level Agreement) average on 54,000 assets just in the Bronx. I operate as the point of escalation for Senior staff to technicians. I compile daily reports of work performed by staff.