AskWonder.com
2.9 out of 5 stars.
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Working at AskWonder.com: 16 Reviews

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4.1Work-Life Balance

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Good freelancing gig, but pay is low and workload is inconsistent

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The most useful review selected by Indeed
Overall, I had a positive experience working at Wonder. It was a startup company, so things could change on a whim and sometimes it was a little chaotic. Supervisors and corporate managers were kind and seemed to genuinely care about their analysts. Pay was on the low end and the amount of work coming through could fluctuate greatly... but that's part of the freelancing experience.
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Greedy, clueless management and CEO

Management does not have a clear sense of purpose for the company. So many red flags within the company. They try to limit comments criticizing the company's policies presenting a culture of toxic positivity. The last straw was when they literally present a 70% pay cut as though they have the best interests of the researchers in mind; It is so condescending and disrespectful to those who had worked here for years. Unless there is a reversal to these policies and a clear mission and meritocracy be implemented, the company will continue to lose its top-performing analysts. I've given my best years and work to this company, but I'm done. Beware to those who wish to join Wonder - they do not respect their long-serving employees; they could implement policies that turn your life upside down just like that while limiting speech and dissent and presenting it as something positive.
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AskWonder.com insights

Based on 15 survey responses
What people like
  • Time and location flexibility
  • Ability to learn new things
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Trust in colleagues

5 stars

What is the best part of working at the company?Flexible ScheduleWhat is the most stressful part about working at the company?Unpredictable job volume, lots of management changes.
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Great employee support.

AskWonder has gotten better in recent months. I have seen major improvements in the year I've been working here. I also appreciate the workplace culture.

Pros

Great employee support

Cons

Job security
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Diverse backgrounds make it exciting. Minimal support from management. Job security is very low.

I worked at the company for 4 years but was terminated due to sub-par work never mind that one of the research jobs that 'failed' audit had received a 5-star rating by the client!

Pros

Good pay

Cons

Poor management support!
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Company has gone completely downhill

I started with Wonder 2 years ago and had an excellent rating for the research briefs I completed. I was selected to be in an elite group of new employees with exemplary work. Fast forward one year and there is no work to be had. There are management changes constantly and the work instructions change every time you turn around. I finally gave up trying to secure work and more importantly, to keep learning the ever-changing guidelines. I also felt that some of the more seasoned Wonder employees were really snarky on Slack. Ironically, I recently received an email in which I was informed that I got terminated because my work was not up to par! I have not ONCE turned in a subpar piece of work - the opposite, in fact. I predict the company folds within a year.

Pros

Fair pay; interesting work

Cons

Too many guideline, management changes; snarky coworkers and managers
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Exploitative Work Environment with Clueless Management

The upper management has no idea what they are doing. They are now trying to revamp things, but the job volume is almost non-existent. At any given time, you have to get in line behind 80 people for work. And the work comes after constant wait of 20 to 30 hours. And if you are not comfortable with the "randomly assigned job"... gotta go back to the end of the queue. No respect for merit. More and more cumbersome features and rules are introduced without any resolution to the underlying problems.It used to be fun. Now it is just a disappointment. It had such great potential.

Pros

Flexibility of Working from Home

Cons

Long wait hours for jobs, Condescending people on the platform, Favoritism by the management, Clueless management doing whatever comes to mind
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Eh. It's gone downhill

Used to be a fantastic place to work, but then all the good managers left. They hired some not very good managers who play favorites and don't even bother to get to know others. The pay is low for what you do and getting it passed is at the whim of people who really don't know what they're doing.

Pros

Working at home

Cons

Management, low pay, favoritism, no clear cut promotion process (i.e. they pick their favorites), they don't keep their promises.
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Management Makes Too Many Random Changes

I used to love this place, but the last year has been horrid. Changes are made at break-neck speed without assessing how successful one change is before implementing another. Top producing analysts used to be rewarded with the most work. NO longer. The result? A product that is not as good as it used to be and far less work ALL around.

Pros

Pay rate, set own hours

Cons

Too many new people at HQ that do not understand the product
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muy buena aplicacion

es muy buena aunque recién entro y podre dar una mejor opinión después cuando tenga mas experiencia

Pros

no se

Cons

no se
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Help us improve!

Is Indeed your favorite place to learn about companies?

Don’t be fooled

When I started I thought Wonder was wonderful. Turns out the censor the group chat. In reality it’s a lot of passive aggression. The worst part is when they don’t pay you for your work. I am 4.8 out of 5 and sometimes I still don’t get paid even though I’m a mentor
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Productive and Encouraging Until Its Not

I worked with the company and actually very quickly received opportunities, however, these same opportunities resulted in my being terminated without notice due to the system and admin not recognizing how changes affected individual quality scores. After my surprise termination email, after which you cannot contact anyone even if its in error, I subsequently received five emails within two hours praising my work and I received two client five stars in one day the previous day. Working with the company is awesome, but they will turn their back on you. I was warned, I just thought maybe it was that individual's experience. It is not.
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Great Place to Work

Wonders offers flexible working arrangements, great learning and earning environment, & networking opportunities with analysts from over 75 countries.
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A place to be.

A community of over 5,000 freelance analysts from over 60 countries. However, it feels like one big happy family. Everybody is willing to offer help at any time. Specifically, newly onboarded analysts are guided carefully through their first few weeks.

Pros

You Learn, Work, and Earn.

Cons

Nothing exactly for a freelance job.
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Great work life balance

I love working at Wonder! I have an amazing team of analysts who I get to work with and I get to spend time doing what I love, while also spending time with those I love.
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Good for research, bad for math people

Given problems on a board and compensation per solution. Solutions must be approved first but the reviewers often aren't sufficiently educated to understand a solution that is quantitative.

Pros

research exp

Cons

qualitative research only
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Overall rating

Based on 17 reviews

Ratings by category

4.1 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Compensation/Benefits
2.1 out of 5 stars for Job Security/Advancement
2.5 out of 5 stars for Management
3.0 out of 5 stars for Culture

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