Aspect Software
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Aspect Software Careers and Employment

About us

Aspect is on a mission to simplify and improve customer engagement. Our enterprise software is used by millions of agents every year and supports billions of consumer interactions around the world. Our best-of-breed contact center and workforce optimization applications help companies keep agents engaged while providing exceptional customer service – more... experiences. Our flexible, highly scalable solutions for self-service and live interaction management and workforce optimization are available on-premises or in any hosted, private or public cloud environment. For more information, visit www.aspect.com – less
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What is it like to work at Aspect Software?

3.7
Work/Life Balance
3.7
Compensation/Benefits
2.9
Job Security/Advancement
3.2
Management
3.6
Culture

What are people saying about the leadership at Aspect Software?

65%
of employees approve of CEO’s performance
CEO Approval is based on 48 ratings
3.0
Good company but need a visionary
Written by Senior Software Engineer (Current Employee) from Westford, MA on June 12, 2019
I have worked for this company for more than 10 years. Due to financial shortfalls, there have been a great amount of change in past two years. I think the company is not moving in the right direction and needs a visionary to lead the company to turnaround the current situation.
Pros
Flexible work environment.
Cons
Leadership decisions and training
See Aspect Software reviews about management
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What do employees say about Aspect Software's culture and work-life balance?

Slow-paced
Quick-paced
Stressful
Relaxed
Competitive
Collaborative
3.0
Still recovering
Written by Senior Director (Former Employee) from Orlando, FL on February 20, 2019
In my opinion is that aspect is still recovering from the issues brought on them by the executive staff pre-2011. I was part of an acquisition by Aspect with their pivot to the cloud strategy. Financially they struggled to undo the past, and process wise had challenges working toward a future cloud stack. I had the opportunity to grow from a startup - more...
Pros
opportunity, people, work life balance
Cons
culture, struggled being a 40 year old company of acquisitions, self-preservation over doing the right thing at the c level
See Aspect Software reviews about culture

What jobs are available at Aspect Software?

Top work locations
4.7
San Jose, CA
4.3
Remote
4.3
Saint Charles, MO
4.2
Brentwood, TN
4.0
Phoenix, AZ
Most popular roles
4.3
Support Engineer
4.0
Senior Field Service Engineer
3.7
Customer Engineer
3.4
Senior Customer Engineer
3.3
Senior Software Engineer

Aspect Software jobs:

What did candidates say about the interview at Aspect Software?

Interview experience
Based on 8 interviews
Favorable
Interview difficulty
Based on 7 interviews
Medium
Interview process length
Based on 7 interviews
About a day or two
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