What do employees say about Aspect Software's culture and work-life balance?
Written by Senior Customer Support Field Service Engineer (Former Employee) from Chelmsford, MA on May 3, 2018
It is a work from home environment. Most days were determined by the amount of work designated. Like most places you had good days and hectic days.
I learned about SQL and Tomcat and other applications outside of my normal voice investigative realm. I learned a lot about call centers and how they operate.
The work place culture was a collaborative - more ... one. Team work was a must. No one knew everything and the more hands on a issue the better. Some things were an easy fix and somethings weren't. The harder fixes took bridges sometimes to resolve.
The hardest part was when things didn't turn ... - less