Administrative Assistant (Former Employee) – Mount Laurel, NJ – July 22, 2018
The bosses never knew what people went through and didn't care. They used escape goats and no one ever wanted to admit something was there fault. Our building had about 30 people max at any time, letting 4 people go at once killed everyone's moral as the phrase 'Am I next?' filled everyone's head. It was super stressful to the point I was thinking about applying else where when I was let go.
Account Coordinator (Current Employee) – Tennessee – October 7, 2017
This is my first insurance company to work with. There's room for employee career growth. We have grown from 6 to 40 employees in 4 years. Flexible time off is a very big bonus for me personally.The managers have a very open door policy. We recently moved to a bigger, nicer office and have space for more growth. I enjoy my coworkers and my managers. We work as a team to get the job done. I do not have health insurance through the company so I cannot speak on that aspect.
Flexible time off, no drama, great management
No christmas party last 2 years, I think this year we may.
I love what I do at Assured Partners and the coworkers and employees at the company. I just believe I made a wrong choice with working such a long distance. The travel time is very long and traffic is always backed up.
Agent (Former Employee) – Kentucky – August 31, 2017
Quota quota quota quota quota quota quota. And that's probably not enough influence. Cut throat, only want large accounts. Don't pay for the smaller ones to agents. Want all the money for themselves. Good luck, and keep your resume updated.
Excellent Environment with break stations that are overflowing with goodness.
IT Technician (Former Employee) – Louisville, KY – July 24, 2017
A typical work day starts off in the break room with a hot cup of coffee and a bowl of oatmeal. Then it's time to log in and start processing tickets and resolving IT issues throughout the network. At ten a.m. I will do a walk around of the office for at least ten minutes. Then its back to resolving tickets. Lunch is at about noon. The afternoon usually goes quickly, although there is usually plenty of IT issues to resolve. That's a day.
Great break rooms, clean offices, clean restrooms, fun coworkers.
CSR - Customer Service Representative (Former Employee) – Troy, AL – February 8, 2017
Good company to work for. If you are knowledgeable in the insurance industry you will do well in the company and the opportunities afforded to employees are good. The days are very busy and go by quickly. The best part of the job is helping and meeting new customers and maintaining the relationships you build with them. The hardest part of the job is some of the billing and not being able to help each customer fully every time, for example: having to call them back and depending on others outside of the company to call you back and give you the answers you need. The office I worked in was friendly and we were all like family.
Sr. Claims Representative (Former Employee) – Canton, MI – August 31, 2016
Day included intake of claims, updating diaries, contacting insured's to update them on their claims. Worked most of the day on updating files from previous offices we acquired. The activities were out of date
Lack of job security- it was unknown daily if you were going to be employed another day or not
Great company for producers but service staff are not valued or respected
Account Manager (Former Employee) – Ohio – June 19, 2015
Assured Neace Lukens is run by a group of investors who are money hungry. Producers are valued and receive many great perks such as trips to casinos, paid lunches with insurance carrier representatives, cruises and of course many golf outings. The service staff are pushed very hard and many work off of the clock unpaid just to keep up with the volume of work. You are led to believe if you work hard you will be rewarded but that is not the case. Raises are hard to come by and upper management makes all sorts of excuses for why you should be grateful for the penny's they throw your way at review time.
Assured Neace Lukens is always on the prowl looking for more agencies to gobble up. They buy them up and destroy lives all for MONEY. A very cut-throat place where morals and values are rare.
The health insurance is ridiculous. High deductible for a family is $10,000 so if you are only making $30,000 a year you are going to go into debt just going to the doctor when you are sick. This is perfectly acceptable to the management at Neace Lukens. You are also paying $600 a month for your insurance that only covers well visits. Let's face it in this day and age you are only going to the doctor if you are sick because you are so busy working just to keep food on the table and the lights on in your home. I am not kidding this is the honest truth. Please save yourself the heartache of working for them but if you are a producer you will do just fine as long as you make them money.
Administrative Assistant (Former Employee) – Lexington, KY – September 16, 2014
• Assisted Health/P&C Insurance Brokers with daily needs • Clerical duties: Correspondence Emails, office equipment, etc. • File Maintenance: File, Label, Organize • Data Processing: updating and organizing records • Computer/PowerPoint/excel duties • Communication with clients/vendors