Agree with reviews. Instead of more tech support training it's ALL about sales training. If we are going to lose our souls to this job, give more paid time off to recover. WE did NOT sign up for this!
After the phone interview and face to face interview at Asurion does it really take them 24/48hrs to inform you that you landed the job
Other companies take 2 weeks be ready if 24/48 hrs is to much for you.
There is definitely plenty of OT, since so many people call out daily or take VTO to avoid the stress. Shifts/schedules are determined by your rank based off your 8-10 different metrics.
I dread work. Between the pressure to sell, have perfect metrics and limited ability to help customers, it's a nightmare.
How long does it take to get hired from start to finish at Asurion? What are the steps along the way?
It took me 2 weeks to get from original interview to having my drug screen and background check completed. I was notified almost two weeks exactly that everything cleared and I was good to start.
I applied for in home support tech. I didn't get an interview. But i got a phone call telling me that i got the job.
The hiring process was very fast and easy. It was way too easy and i had assumed that it was a scam. Luckily, i was wrong. Every thing they said was true and extremely fast.