Pretty lobby, bad patient care
Staff (Former Employee) – Menlo Park, CA – December 5, 2016
Seems like they've recently remodeled but the true story lies on the 2nd and 3rd floor, especially bad patient care and management. Patients come and go right back to the hospital, unsanitary conditions, shower rooms are used to store equipment, staff ignore patients calling for help, and residents always fall cause no one is available to help. I wouldn't put my family in here, not even the family dog.
new and updated lobby
Horrible patient care, unsanitary living conditions, patients falling often, and shady nursing documenting.