This place just doesn't get it!
Patient Account Specialist (Current Employee) – Bolingbrook, IL – August 9, 2018
I feel like I'm in jail. The pettiness of this organization has gotten to be unbearable over the years. The turn over rate is unbelievable. We are constantly being watched and disciplined for stupid things like eating breakfast at our desk, checking our phone when we have kids. We dare not say what's really on our mind, point out an issue or ask questions- we may later find ourselves in the Supervisors office with a write up or a Communication entry on your personnel profile. Right now I think the company is trying to outsource all the A/R to an overseas company in India that has no clue on what they are doing. I think they may be trying to make everyone miserable so we leave to keep costs down in case they phase out certain departments. Don't expect yearly pay raises, and when you get them it won't be more than 1 or 2%. Daily quotas are almost impossible to reach but they don't care. We use to be able to listen to music on our phone, not anymore don't expect to be able to even look at your phone now, it's an automatic write up (but this doesn't apply to Management). Management has no clue how to keep morale up, but instead they use your words against you, turning them around to make it seem as though you are not a team player. Lastly, employees that know their job very well, seem to be over looked for promotions. All I can say is RUN in the other direction!!!!
Able to wear jeans at the corporate office
Raises, Poor Management, performance metrics