ATI Physical Therapy Employee Reviews

3.4
Overall rating
Based on 270 reviews
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3.0
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Great Coworkers - No room for advancement
Front Office Coordinator (Current Employee) –  Philadelphia, PAMay 17, 2018
If it weren’t for my wonderful coworkers in my clinic and region, I would not still work for this company. I work at the front desk and even if you wanted to there is no room for advancement. They also do not pay very well for the “little people”. They only seem to care about the therapists most times. They also are very number hungry and make you harass patients when they do not come in for their appointments.
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3.0
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Not a bad company
Exercise Specialize Specialist (Current Employee) –  Hickory Hills, ILMay 16, 2018
Always looking to cut corners financially. Too many therapists are leaving due to little increase in pay structure. Too many broken promises. Always maki g excuses.
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4.0
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Good experience
Student Intern (Former Employee) –  Casey, ILMay 14, 2018
I had a previous clinical at ATI. The staff worked hard to make sure that I obtained the knowledge by the end of the clinical that I would need to be successful in the workforce.
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3.0
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I have learned a great deal working for this growing company!
Multi-Site Clinical Director (Current Employee) –  Orland Park, ILMay 1, 2018
Working at ATI gives you a great deal of experience in responsibility for regular patient care as well as staff management and metric management. Being active in building referral relationships built on trust has been a valuable tool I have attained working for ATI. I have learned a great deal about dealing with differing personalities in order to run a successful clinic including getting the most out of each employee in a TEAMWORK dynamic. I have been honored to work with great people.
Pros
Teamwork
Cons
Work/Life Balance
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4.0
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Very nice to place to work! The staff and the patients are awesome!
Rehabilitation Technician (Former Employee) –  Ann Arbor, MIApril 30, 2018
This place is really nice. The typical day at work is pretty steady. Sometimes it's slower or faster, but for the most part there's a happy medium. I learned a lot about how to communicate effectively with different kinds of people.
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5.0
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I highly recommend ATI Physical Therapy to perspective emplyoees
Physical Therapy Internship (Current Employee) –  Mesa, AZApril 25, 2018
A typical day's work for a Physical Therapy Technician includes working the front desk, following a checklist provided to you by an ATI clinical assistant which lists paperwork to be completed for patients seen that day. Using a computer patient's charts are pulled up where directions written by Physical Therapist are followed as you assist patients through their workout/therapy. This varies per patient and usually includes a variety of exercises and stretches addressing patient's individual's needs. Following patient workout/therapy a Physical Therapist sees patient and directs you to apply heat, ice and/or premod depending on patient's needs.

I learned how to collaborate with other staff to achieve the best results for patients and I learned how to balance working with 3 patients at the same time effectively. I was taught how to diffuse situations where individuals visiting the clinic might become anxious over insurance issues and/or dealing with extreme pain due to their injuries.

ATI Physical Therapy has an upbeat positive working environment. If an employee has a question or makes an error management is quick to respond in a positive manner to help/assist employee.

The hardest part of my job was the initial learning curve for the position. This lasted a very short time, due to the other employees in my clinic being so willing to teach and assist me as I became familiar with ATI.

The most enjoyable part of my job was working one on one with patients, encouraging them as they worked through their specific goals for recovery. Seeing a patient "graduate"
  more... from their treatment is very rewarding to me.  less
Pros
Free lunches provided for lunch meetings / Coupons
Cons
None
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4.0
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Standard daily office work
Office Administrator (Current Employee) –  Woburn, MAApril 11, 2018
Maintaining daily the respect of each patient when they arrive for treatment. Knowing they will come back or referral our treatment facility to others.
Pros
down time
Cons
only office employee
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1.0
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Men suffering from midlife crisis Running Company frat boy atmosphere
PAS (Former Employee) –  Bolingbrook, ILApril 10, 2018
The pillars of the company are a joke one of them is crush it I'm sorry that is ridiculous. The men running the company act like a bunch of Frat Boys. The company can't pay its employees a living wage many of them have to rely on government assistance programs to make ends meet. Constantly asking to donate to the company's charity literally expecting every employee to donate as much as possible and asking their friends and family to donate. The people running the company really need to start with Charity begins at home take care of your employees pay them what they're worth. Raises just came out and they're not even 1% company really needs to think about what their values are and they need to start valuing their employees especially the good ones that they will be losing soon due to bad pay
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2.0
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Corparate is out of the loop and there is no room for advancement
Patient Account Specialist (Former Employee) –  Bolingbrook, ILApril 3, 2018
They emphasize advancement but unless you suck up and be what they want there is no room for you, either termination or blackballed. All managers and supervisors earned their position on friendship and throwing eachother under the bus. If you speak up you are targeted. This company has a revolving door. No one has earned an upper position on knowledge all managers and heads are out of the loop. If you tell them how to correct issues or how to make more money they don't listen. They promote the ATI way which is so far from the truth. Corporate does not even acknowledge people at the bottom of the totem pole. Pay is not up to par for the amount of work and pressure you are in. People who honestly do not know their job continue to work here due to the covering up for friends. Expect to correct their mistakes from years of mess ups. The benefits are decent the only reason they got 2 stars.
Pros
PTO and Sick days
Cons
No advancement, poor pay, stressful high intensity environment
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2.0
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fun and upbeat enviroment
Exercise Specialist (Former Employee) –  Merrillville, INMarch 29, 2018
ATI is a good rehabilitation center to reach out and get help for any pain, past surgeries and better exercises to get healthier. It's a very fast paced work environment.
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1.0
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Not the place you want to stay in the long run
Patient Advocate (Current Employee) –  Bolingbrook, ILMarch 24, 2018
This department has so much turnover it’s crazy. the ceo and upper management needs to look at the direct manager of that department. The rules only apply to those who aren’t part of her inner circle. She never recognized good workers and consistently gossips in her office all day. The work isn’t terrible but it is fast paced since the department is always short handed. This is a promising company with great benefits but they truly need to look at how all the departments are being handled in order to truly flourish.
Pros
Benefits
Cons
Management
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3.0
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Non clinician staff are just numbers
Exercise Specialist (Former Employee) –  IllinoisMarch 22, 2018
To all management above clinic director non clinical staff is just a number on a timesheet, not a human being. Office staff and tech are treated and expected to change on a dime.
Pros
Health insurance
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3.0
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Very corporate, big business PT practice
Front Office Coordinator (Current Employee) –  Traverse City, MIMarch 19, 2018
The specific location that I work at has great team members. Overall, it is pleasant on a daily basis. However, the company is very corporate with no consideration for the individual(s). It is fast paced and stressful with minimum staff. There is not enough help provided and it always come down to the bottom line ($$). The CEO can post constantly about expeditions for the ATI Kids Foundation yet, employees do not receive even a Christmas bonus or acknowledgement.
There biggest focus is being the FIRST nationwide PT practice and not for the employees who get them there.
Pros
great team members at specific location
Cons
Low pay, no breakrooms allowed, very corporate, too many managers
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4.0
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No room for advancement
Front Office Manager (Current Employee) –  Hardeeville, SCMarch 13, 2018
Review QA Reports, Activity Queues, Doc Queue & EMR Queues
Review Scheduled –vs- Billed charges
Work & Process patients in CareWire
Create & Register new patients
Create follow up schedules for patients
Maintain daily Referral and Visit Logs
Process paperwork for all Work Comp patients
Fax, Scan, Copy and make phone calls to patients and Doctors
Process Medical Record requests from lawyer offices
Mail any Medical Records payments to corporate
Process any patient payments via ZirMed
Run reports to catch any patients who may not be scheduled after 14days
Order all office supplies
Pros
Set daily schedule & weekends off
Cons
No room for advancement or growth
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5.0
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Fun and competitive work place
Doctor of Physical Therapy (Current Employee) –  Collinsville, ILMarch 10, 2018
Fast paced, fun and family oriented work environment that cares deeply not only about their employees but their patient's health and well being in order to give them the best care possible.
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1.0
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Management is cutthroat
Occupational Nurse Practitioner (Former Employee) –  Baltimore, MDMarch 7, 2018
Job promotions are political by who you know and not experience. They don't value their employees whatsoever. The work environment is stressful with very low moral caused by management. If you don’t meet their numbers, your out . All of current management are physical therapists who don't know how to run a medical clinic or have any clue about what goes on in one. Only interested in decreasing OSHA recordable events not providing medical care. Stay away, the salary is not worth your license.
Pros
Salary
Cons
Poor management, cult like atmosphere
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2.0
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Too much work, too little money.
Massage Practitioner (Former Employee) –  Washington StateMarch 6, 2018
Not competitive with other companies. The good therapists gain experience and move on to greener pastures.
The corporate higher ups keep chipping away at our benefits, too. They changed to inferior insurance, took away several benefits, and in general make it more difficult to nake a decent living.
Pros
None
Cons
Overbooked, long hours, stupid corporate bs.
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1.0
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Horrible work environment. Don't waste your time.
Supervisor (Former Employee) –  BolingbrookFebruary 28, 2018
Job promotions are political by who you know and not experience. They don't post all positions that are available so they can choose who they want without interviewing. Horrible HR communications with staff. They don't value their employees whatsoever. The work environment is stressful with very low moral and the company doesn't do anything to improve it. The company was once owned by an individual and has since been sold to investors and now everybody is treated like a number and not a person. All of the perks that used to be in place are taken away. People are let go without reason. All of current management are physical therapists that don't know how to run a business. Stay away.
Pros
None
Cons
Horrible management.
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2.0
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this Is a good place to get experience if you are right out of school.
RD (Former Employee) –  Kirkland, WAFebruary 27, 2018
This is a good place to start if you are right out of school. But keep in mind there is no growth in this place.
Managers are not well trained for their positions, they expect you to bend over for them and go above and beyond expectioon, always accommodate and don’t expect any any raise, growth or the ability to use the sick days you earn.
They pay you minimum wage and expect you to do everything from marketing and advertisement to paperwork.
There is more of a cult environment and if you get poorly treated and you mention it you will be the one who gets singled out and questioned.
Pros
Good place for new grads
Cons
Minimum pay, no room for growth, use of sick days discouraged, they give you a hard time trying to use the vacation time you earned, expect you to be at work in worst conditions, no room for growth
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3.0
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Ati
Physical Therapist Assistant (Current Employee) –  Tinley Park, ILFebruary 25, 2018
ATI has a great 401 K program which offers both traditional and Roth. The pay is very low and the hours are long, but ATI facilities tend to have great teams in place. There is not much room for advancement.
Pros
Great benefits program
Cons
Low pay
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