Atlantic Aviation Crashes & Burns
Customer Service Representative (Former Employee) – Bakersfield, CA – December 21, 2018
Atlantic Aviation is basically a gas station at the airport. Tenants pay to have hanger space and the Line techs move and maintain aircraft while the CSR's (Customer Service Representative) maintain the orders, phones,computers and overall customer service. Pay is minimum wage to start but the benefits are good. Management tells you one thing and does another; Actions speak louder than words. There was an accident while one of the line techs was backing the aircraft into the hanger and two other aircraft were damaged. The next few weeks of whispering, closing and slamming doors, and total black out on communication created a very toxic environment for everyone, not just the ones involved in the incident. Atlantic Aviation and Management will throw you to the wolves to save themselves. I earned a guest service award and loved working with the tenants because guest service is my lifeblood. Working in this environment made me physically and emotional sick. It was not worth minimum wage. After watching how the company & management treated those involved in the incident, I was horrified and dreaded going to work everyday. I believe the manager was bi-polar and sometimes off her medications: her actions were often erratic, overly emotional, and illogical. Instead of flying high with dreams of advancement and creating a career in aviation, my dreams burst into flames. The dying embers to rise again for a better company.
Low wages, Poor Management