Start over with upper management..It use to be a Great place to work, but as always management gets comfortable, hire friends and family, eventually fail. Its sad I hope the owner realizes his friend is just that, not someone who should be running a company. Move on or shut the door. Mr owner, make sure if you decide to keep it going. Hire people with a background in the field they are hired to manage. A college degree isnt enough. You have seen the results.