Atlantis Casino Resort Spa Employee Reviews

I work 3 people’s worth of work, but they won’t give you a salary increase even though they’re already saving money since I’m highly productive.They value their employees though. They didn’t let go of a single person during COVID 2020.

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Horrible Workplace

Valet Attendant (Former Employee) - Reno, NV - September 18, 2023

Micro Managed by Managers who don’t care. Forced to wear outfit that has been worn since the 80’s and smells. Uniform makes you sweat uncontrollably in the summer months.

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Atlantis Casino Resort Spa insights

Based on 97 survey responses

What people like

Clear sense of purpose
Feeling of personal appreciation
Supportive environment

Did not like it

Security Officer (Former Employee) - Reno, NV - September 7, 2023

Did not like the job. Other employees were nice for the most part. Did not like the flexibility and once you get put on a certain shift you're gonna be on that shift without movement for years

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Productivity

Security Officer (Former Employee) - Reno, NV - August 31, 2023

Security is the most extreme job at the resort, keeping all the drunk gamblers under control. Overall its a thankless job that can be the most dangerous of all. It only takes one slip up and an unruly patron to take your life.

Pros

Free lunch

Cons

Have to pay for all the classes and licenses and very stressful. Not just from the customers, the upper staff are very unprofessional.

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Buen lugar y muy buen trato por parte de los jefes

Barista (Former Employee) - Reno, NV - August 21, 2023

Lo que más me gustó es que si pides Day off te lo dan, a veces hay que encontrar que te cubran pero si te los dan, y todos los empleados son muy amigables

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Career Growth

N/A (Former Employee) - Reno, NV - August 21, 2023

Company fosters growth through unique opportunities and shows potential, but some communication challenges hinder seamless collaboration. Motivating team.

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Good money.

Server (Former Employee) - Reno, NV - July 25, 2023

The money is pretty good here. as a waiter in a casino. The management keeps the staff very thin. Which makes you very busy, but also makes you pretty good money. Typical casino, how you're treated depends on how well your immediate manager likes you. I will say they are not as quick to fire people here as some of the other casinos are. In summary, I would say good money, but in the end the casinos could care less about you and that's all of them in general. This one is no different.

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Upper management makes working here a nightmare.

AV Technician (Current Employee) - Reno, NV - July 22, 2023

Day to day work in the AV team varies from slow to hectic like any other full time AV job in town, but what makes the Atlantis fall short is it’s horrible upper management. Be prepared for:-Unrealistic expectations from upper management members unfamiliar with AV/IT systems.-Lengthy wait times to get gear you need for the job(if you get it at all).-Little room for advancement. Don’t expect a raise unless you have a competing offer from a different company.-Consistently doing work that falls outside of your umbrella of responsibility.-Being yelled at or scolded by directors/managers from different departments.On the convention floor/events side, the sales and catering teams understand little about AV systems and rarely seem to communicate the client’s needs properly on a BEO. It’s “normal” to have to completely shift your entire equipment setup at the last minute before a meeting begins.All in all, would not recommend employment here.

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Not the best work environment, very stressful always felt like you werent enough

Inside Sales Coordinator (Former Employee) - Reno, NV - July 11, 2023

Working in the sales department for me was bad to mediocre (on some days). Usually, its a team of four coordinators , but usually only one or maybe two gets hired, and I can see why now reflecting back on it. While the employees are nice, (however still felt left out in a sense) including the director. The director in specific always made me feel like I was never enough no matter how many things I did that day, or week for that matter. I never felt “really” supported. I would pull my hair out and cry everyday at the desk considering how stressful the environment was and how much I was doing to prove to myself and others how hard working and determined and exicted I was initially, and I never felt comfortable talking to my director. Respectfully, I think the director needs better guidance and support for his employees. Overall be a better not just leader but mentor. Constant reassurance would've helped. I dont think he realizes how stressful the job is all on one person, and that person just needed his encouragement, support and his trust. However, moving away from the job was the best decision I could have ever made for my mental health. Please, do better in the future. Have conversations with your employees, make sure they understand the task, need help, or how is there overall mental and psychical well being in general.

Pros

1 hour lunch/ free employee lunch/ flexible with your schedule /some fellow employees

Cons

Work environment, stressful, under appreciated

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Ambiente muy estresante

Supervisor (Former Employee) - Reno, NV - July 2, 2023

Es difícil trabajar en un lugar donde las personas managers no tienen balance, tienen muy mala comunicación todo es explicado con alguna amenaza, no trabajan en equipo,y racismo trabaje como inspector en housekeeping y no tienen organización ,en resumen no estudiaron para el puesto.

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Jobs at Atlantis Casino Resort Spa

See more jobs

Housekeeping-Guest Room Attendant- Day

Reno, NV

30+ days ago

Cocktail Server, Swing Shift

Reno, NV

30+ days ago

Dishwasher -Day Shift

Reno, NV

30+ days ago

Dishwasher - Swing Shift

Reno, NV

30+ days ago

Cocktail Server, Day Shift

Reno, NV

30+ days ago

Unbelievable experience dealing with different individuals and cash transactions

Cage Shift Supervisor (Former Employee) - Reno, NV - June 7, 2023

What is the best part of working at the company?Costumer service and free meals for employees What is the most stressful part about working at the company?Smoke and employees park far side of the building What is the work environment and culture like at the company?All kinds of culture and interesting individuals What is a typical day like for you at the company?Midweek..Tuesday and Wednesday

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Good place to work

engineering supervisor (Current Employee) - Reno, NV - May 6, 2023

strong supportive department, work is always keeping you busy. Never a slow moment. Small department, cross training and consistent issues to address. Property consistently making improvements on a yearly basis during the slow monthsm

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Lovely facility, Overall nice staff, Could use updating to policy's and job culture.

Front Desk Agent (Former Employee) - Reno, NV - April 24, 2023

A typical day can be stressful due to poor management, You will gain front desk experience in a resort, spa, casino. You will interact with a lot of people. The hardest part of the job is the busy season. The most enjoyable part of the Job is seeing people when money, the lights, and the decor.

Pros

1 free lunch a day, spa discounts, work life balance.

Cons

Low Wages, Poor Benefits, Lack of room for advancement

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Fun

Information Technology Specialist (Former Employee) - Reno, NV - March 10, 2023

This casino is exceptional! With a thrilling atmosphere, top-notch gaming options, excellent service, and outstanding amenities, it's a must-visit for anyone who loves to gamble.

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Great job

Server (Former Employee) - Reno, NV - March 1, 2023

I worked in the Steakhouse. There was ample opportunity for growth as an employee there, and to my understanding all throughout the casino. I saw many employees get promoted. Management invests in their employees and is fair if not generous.

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Stuck in the past

N/A (Current Employee) - Reno, NV - February 22, 2023

The bad:Upper management is highly overpaid and incompetent while good employees are left to rot making 1990s wages. High turnover once people realize their hard work won't be rewarded. Draconian rules about dress code and gender norms, don't expect any progressive policies here. Benefits are acceptable but by no means do they stand out.Could go on about the bad, but here's the good:A lot of potential for learning and building skills. Most employees are really cool, its easy to make friends here. The company culture is one of solidarity in suffering. Depending on the department, there is usually opportunity for growth or lateral movement. What else...? One free hot meal a day?

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Okay for entry level

IT Technician (Former Employee) - Reno, NV - February 14, 2023

The role is paid and treated as an every level IT role. If you're more experienced, they tend to underpay at higher levels and you will need to claw your way up since the department is so small

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Lots of Opportunity and Diversity

Audio Visual Manager (Former Employee) - Reno, NV - February 6, 2023

Being so large & diverse; with several different departments to explore if you are bored or unhappy in one position. I was employed for 5 years there, under 3 different departments. I now have gained a myriad of skills ranging from administrative, culinary, and IT.

Pros

Free Lunch

Cons

Healthcare

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1 star

Guest Security Officer (Former Employee) - Reno, NV - January 28, 2023

What is the best part of working at the company?Nothing, everything are sucks.What is the most stressful part about working at the company?When someone is kissing ••s and following you in the floor and watching you all over.What is the work environment and culture like at the company?Stressful and depressing.What is a typical day like for you at the company?Everyday stress to me at all.

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Fun workplace, meet lots of new people

Server waitstaff Room service/ pool-Spa (Former Employee) - Reno, NV - January 23, 2023

I loved working at Atlantis, I moved cross country so let job go. Was so much fun. Made great tips and the pay was one of the highest in the casinos in reno

Pros

Great ambiance, great team players

Cons

Parking for employees

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Honestly awful

Server (Former Employee) - Steakhouse - November 15, 2022

This casino is dirty. The Steakhouse has so much potential but the manager and F&B director are so hard to work for, they can’t keep anyone and constantly new staff will not achieve Forbes standards. Sorry. Schedules are given with short notice and your time does not matter to them. Just don’t

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