Customer Service Representative (Former Employee) – Little Rock, AR – September 14, 2018
ANTI was comprised of great employees, making due with sub-par support from the corporation. The primary job is working support for offshore Cellular and Internet customers. The infrastructure of these networks was sub standard and resulted in extremely unhappy customers who we were often unable to assist due to the limited resources of the company.
Great employees, great managers
Overall poor company with no real regard for their customers.
Customer Service/ Technical support agent (Former Employee) – Little Rock, AR – September 6, 2018
First of all this company, will tell you when you get hired that you will have a job security, if your not late or have 10 points. But what they left out is if you are not managment favorite, they will replace you for no reason. No wright ups, not all 10 points they don't care if they need your spot they will find anything to let you go. So please skip this job is not worth it. Management is horrible and calls are the worst, because the service never works.
Specialist (Former Employee) – Castle Rock, CO – June 4, 2018
The management is too political and likes to play favorites. Everyone task load is far too overbearing so it is very stressful and always understaffed. If there is a call out it is expected to fill in with OT if necessary and handle the others individuals tasks on top of your own! There is no career advancements.
Stressful from the ground up without a proper leader.
Sales Consultant (Former Employee) – NV – March 26, 2018
The politics in this place will eat you alive from the stress it induces.
The general staff at the entry level are nice and courteous, but the management is lackluster at best.
They don't seem to understand that they are not the only priority a person has.
Don't work here if you have children, they expect you to put ATN first, and not your family. Your needs don't bother them one bit. That's it, they simply don't care about YOU, only what you can do for them.
They expect you to take half days (resulting in no actual "day off") to cover outside events so they don't have to pay you overtime.
You get told to "update your resume" often, making it feel like you could be let go at any time, regardless of performance.
I wouldn't work there again.
I wouldn't recommend this company to anyone for anything (as a place to do business, or as a place to work)
401K, hour lunch, paid leave
Rotating schedule, managment that's hard to get ahold of, job duties are fluid and change daily
Highly political culture ,no moral values with poor work ethics
VP of Engineering (Former Employee) – Castle Rock,CO – March 12, 2018
ATN as a company is cluster of small companies by acquisition, so having said that there is no vision or strategy which takes the growth of the company or the employees.Before making your decision ask these 3 questions 1.Why here 2. What makes difference 3. Where I will be next year if you have answer for all these 3 then you can clearly accept the offer.You can look the employee trending in any portal where it will clearly identify how many in/out meaning that many firing will be there by the president of telecom division who believes that company been built without loyal employees.Tier 1 operators have reduced biz and no new projects over last 2 years due to inefficient management and no vision or strategy for go-to market! Advise to management, government grants are not free money and will not be forever free!!!
Technician (Former Employee) – Castle Rock, CO – March 1, 2018
I worked there as a technician we were spread out pretty thin and did not have very much support or training much of it OJT, lots of go ask somebody else and why didn't you fix it.
They have a niche market in rurals areas with limited upside as the major carriers grow, they don't pay very well and seem financially strapped and does a lot of hiring and firing I seen whole departments with new faces come and go over a year.
Overall they let you do your job, provided you everything you needed and has good benefits.
Small company with more of a Corporate feel than a mom and pop shop.
Lack of support, Lower Pay, No Job Security, High Turnover
Billing Operations Support Manager (Current Employee) – Rincon, GA – October 1, 2017
I enjoy the office I work at. It took getting used to how quiet it was given there is so much space and few people. Learned an extraordinary amount about international billing for telecommunications. Vision of upper management seems to transcend outsourcing.
Wsc (Former Employee) – Fallon, NV – September 26, 2017
Management is very political, if the management doesn't like you, your gone, or your gone if you fulfill their need at that time, no job security. You can even have great reviews, no issues, no write ups and still get fired, because someone doesn't like you, or they want someone else to have your position, really just horrible all around. Run!!!
Network Repair Analyst (Former Employee) – Castle Rock, CO – September 7, 2017
When arriving at work, the moral was above average, coworkers and management would usually greet you with a good morning. Once logged into internal systems on company loaned laptop, reading email to catch up on anything new since the day prior. Coffee was always provided by the company. Weekly staff meetings were conducted within own department to discuss current events and to discuss any issues going on for the week. Management would allow you to do your job without too much micro-managing. Management was available for help when needed or found help for you when requested. Management always asked if any kind of training was needed to do your job properly and usually found a way to provide it when needed. Enjoyable part of the job was working with other departments to get things done. Hardest part of the job was figuring out what was wrong within the network but satisfying once isolated and corrected. Knowing you helped another customer resolve their issue was rewarding.
Can work from home on occasion, management open door policy, company provided tools to do your job such as a laptop, work cell phone, anything medically necessary like computer glasses, paid holidays.
Senior Project Manager (Former Employee) – Castle Rock, CO – February 2, 2017
Decent company that is very caring of the their employees. Very out-of-the box thinking. Works hard to provide solutions to potential customers needs. Will go the extra mile to provide great customer service.