ATN INTERNATIONAL Employee Reviews

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2.0
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No Process Weak Upper Management
Inventory Control Specialist (Former Employee) –  Castle Rock, CONovember 17, 2018
Constant turnover, no processes in place to make things more efficient. You have to do extra work all the time, because simple processes were not in place that made everything else much harder. Office is full of people talking behind other worker's backs including manager who was a complete tool.
Pros
Going home at the end of the day
Cons
Poor leadership
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1.0
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Avoid the stress
Wireless Sales Consultant (Former Employee) –  New MexicoOctober 31, 2018
Working for ATN as shown me that I would rather work at McDonald's than for a company like this.
First off they make promises that they don't intend to keep. Such as a higher position, company vehicle and a raise. They refuse to deliver on the promises because they refuse to spend the money. Second of all their services and products are ridiculous. They don't work half the time and they hire people with no knowledge of how to make things work. They filter though management all the time. The mangers don't know what is going on in their stores. They think that all of their stores run the same. They don't all run the same, some make less money than others. But expect all the stores to have the same hours, and same amount of employees. Their employees are either lazy or just lack the general knowledge of to work with customers and technology. Their tech support is rude and don't know how fix things either. The tech support team are suppose to have some technical knowledge but are found lacking in that department. They barely help and treat you like you are stupid when you can't figure it out. The CEO needs to be more active in his company. The customer service representatives they hire have little to no knowledge of anything. They are disrespectful to customers and treat them like they are stupid. About 85% (and I am being nice) of these reps have no customer service skills. And when you try to teach it to them it is like talking to a child. This company should take the loss. And find something else to work on. Don't waste your time!
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5.0
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ATN is the best promotional company
Promotions Intern (Current Employee) –  Houston, TXOctober 22, 2018
My hours are always flexible , the events are always fun and the pay is amazing. If you love promoting products and meeting new people I 10/10 recommend.
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5.0
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Great company flexible hours
Senior Accountant (Current Employee) –  Atlanta, GASeptember 17, 2018
Great company flexible hours, great people, free lunches, room for advancement, laid back.

Can also be challenging but will spear head growth. Great office location.
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2.0
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Atni
Customer Service Representative (Former Employee) –  Little Rock, ARSeptember 14, 2018
ANTI was comprised of great employees, making due with sub-par support from the corporation. The primary job is working support for offshore Cellular and Internet customers. The infrastructure of these networks was sub standard and resulted in extremely unhappy customers who we were often unable to assist due to the limited resources of the company.
Pros
Great employees, great managers
Cons
Overall poor company with no real regard for their customers.
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1.0
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No job security
Customer Service/ Technical support agent (Former Employee) –  Little Rock, ARSeptember 6, 2018
First of all this company, will tell you when you get hired that you will have a job security, if your not late or have 10 points. But what they left out is if you are not managment favorite, they will replace you for no reason. No wright ups, not all 10 points they don't care if they need your spot they will find anything to let you go. So please skip this job is not worth it. Management is horrible and calls are the worst, because the service never works.
Pros
Paid time off, vacation
Cons
Management, Ceo, computers running very slow
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1.0
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Atn
Call Center Representative (Former Employee) –  Little Rock, ARJuly 7, 2018
Save your time and DO NOT apply. Management is horrible and they do not care about you. you will not be promised to have a job the next day. no holidays off but 2 . very over worked
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1.0
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Management/work Issues
Specialist (Former Employee) –  Castle Rock, COJune 4, 2018
The management is too political and likes to play favorites. Everyone task load is far too overbearing so it is very stressful and always understaffed. If there is a call out it is expected to fill in with OT if necessary and handle the others individuals tasks on top of your own! There is no career advancements.
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2.0
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Company started out great
Tower/Field Technician (Former Employee) –  US Virgin IslandsMay 24, 2018
Company started out great until management started making shifts in position. When I first started I had a good manager then eventually everything went down hill.
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Stressful from the ground up without a proper leader.
Sales Consultant (Former Employee) –  NVMarch 26, 2018
The politics in this place will eat you alive from the stress it induces.

The general staff at the entry level are nice and courteous, but the management is lackluster at best.

They don't seem to understand that they are not the only priority a person has.

Don't work here if you have children, they expect you to put ATN first, and not your family. Your needs don't bother them one bit.
That's it, they simply don't care about YOU, only what you can do for them.

They expect you to take half days (resulting in no actual "day off") to cover outside events so they don't have to pay you overtime.

You get told to "update your resume" often, making it feel like you could be let go at any time, regardless of performance.

I wouldn't work there again.

I wouldn't recommend this company to anyone for anything (as a place to do business, or as a place to work)
Pros
401K, hour lunch, paid leave
Cons
Rotating schedule, managment that's hard to get ahold of, job duties are fluid and change daily
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5.0
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A great place to work with extremely smart people
Construction Manager (Former Employee) –  Desert Southwest USMarch 20, 2018
Great company with a an awesome culture and generous compensation.

I was a contractor so I have no practical incite as to how an employee in handled.
Pros
Great company with a an awesome culture and generous compensation.
Cons
Corporate culture and the trainer is aloud to be really harsh and uncareing
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1.0
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Highly political culture ,no moral values with poor work ethics
VP of Engineering (Former Employee) –  Castle Rock,COMarch 12, 2018
ATN as a company is cluster of small companies by acquisition, so having said that there is no vision or strategy which takes the growth of the company or the employees.Before making your decision ask these 3 questions 1.Why here 2. What makes difference 3. Where I will be next year if you have answer for all these 3 then you can clearly accept the offer.You can look the employee trending in any portal where it will clearly identify how many in/out meaning that many firing will be there by the president of telecom division who believes that company been built without loyal employees.Tier 1 operators have reduced biz and no new projects over last 2 years due to inefficient management and no vision or strategy for go-to market! Advise to management, government grants are not free money and will not be forever free!!!
Pros
Country side office culture
Cons
Poor retention policy and worst office culture
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2.0
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Small Company Big Expectations
Technician (Former Employee) –  Castle Rock, COMarch 1, 2018
I worked there as a technician we were spread out pretty thin and did not have very much support or training much of it OJT, lots of go ask somebody else and why didn't you fix it.

They have a niche market in rurals areas with limited upside as the major carriers grow, they don't pay very well and seem financially strapped and does a lot of hiring and firing I seen whole departments with new faces come and go over a year.

Overall they let you do your job, provided you everything you needed and has good benefits.
Pros
Small company with more of a Corporate feel than a mom and pop shop.
Cons
Lack of support, Lower Pay, No Job Security, High Turnover
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3.0
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Fun place to work.
WIRELESS SALES CONSULTANT (Former Employee) –  St. Croix, VIOctober 19, 2017
Fun place to work, competitive. Great learning environment... Opportunity to meet many customers....Challenging in a very positive manner....Would recommend this job to others.
Pros
Employee discounts
Cons
Temporary
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3.0
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Life at ATNi
Billing Operations Support Manager (Current Employee) –  Rincon, GAOctober 1, 2017
I enjoy the office I work at. It took getting used to how quiet it was given there is so much space and few people. Learned an extraordinary amount about international billing for telecommunications. Vision of upper management seems to transcend outsourcing.
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2.0
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Keep looking
Wsc (Former Employee) –  Fallon, NVSeptember 26, 2017
Management is very political, if the management doesn't like you, your gone, or your gone if you fulfill their need at that time, no job security. You can even have great reviews, no issues, no write ups and still get fired, because someone doesn't like you, or they want someone else to have your position, really just horrible all around. Run!!!
Pros
Coffee
Cons
No home life, stress
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4.0
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High technical environment
Network Repair Analyst (Former Employee) –  Castle Rock, COSeptember 7, 2017
When arriving at work, the moral was above average, coworkers and management would usually greet you with a good morning. Once logged into internal systems on company loaned laptop, reading email to catch up on anything new since the day prior. Coffee was always provided by the company. Weekly staff meetings were conducted within own department to discuss current events and to discuss any issues going on for the week. Management would allow you to do your job without too much micro-managing. Management was available for help when needed or found help for you when requested. Management always asked if any kind of training was needed to do your job properly and usually found a way to provide it when needed. Enjoyable part of the job was working with other departments to get things done. Hardest part of the job was figuring out what was wrong within the network but satisfying once isolated and corrected. Knowing you helped another customer resolve their issue was rewarding.
Pros
Can work from home on occasion, management open door policy, company provided tools to do your job such as a laptop, work cell phone, anything medically necessary like computer glasses, paid holidays.
Cons
On-call without extra pay.
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5.0
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Great place to work
Customer Care Representative; Tier I (Former Employee) –  Castle Rock, COJune 25, 2017
You can start at Commnet with any of their entry level positions are work your way up the ladder. They value experience and hard work and reward both generously.
Pros
Great benefits, relax and professional atomsphere
Cons
Far from Denver, and hard to "get in the door"
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3.0
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Not sure about the company.
Senior Financial Analyst FP&A (Former Employee) –  Beverly, MAApril 3, 2017
Typical day at work was very busy. Everything was needed yesterday. They spoke of work life balance, but in reality it did not exist.
Most management were friendly and reasonable.
Pros
Good to employees. Holiday party, Ocational office lunches.
Cons
No work life balance
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4.0
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Employees Moral
CUSTOMER SERVICES SALES REP (Former Employee) –  St Thomas, VIMarch 30, 2017
Manager needs to be more pleasant more up lifting towards employess.
Employess are great, but we it can be way better.
Work load is stressful and a lot.
Pros
Free Lunch when work pass 7:00pm
Cons
no overtime
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Overall rating

3.2
Based on 32 reviews
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3.1Work/Life Balance
3.3Compensation/Benefits
2.7Job Security/Advancement
3.0Management
3.1Culture