Demanding managerial workload with little appreciation for success
Global Service Delivery Manager (Former Employee) – Remote – May 11, 2018
The work as an Atos SDM, depending on service contract, can be extremely demanding. Simply put, many SDMs who come onboard have quickly exited. Atos likes to rotate SDM contract governance within a 18 month to 2 year period. However, not all exchanges are clean. SDMs who receive well managed contracts will cruise, unless, of course they are prone to management flaws. Other SDMs who inherit problem accounts to clean up may be in for a very difficult ride!
Competent SDMS are given great autonomy and wide lattitude
Recognition of achievements is largely inconsistent and lacking, very long hours, low compensation