Audible is great on paper but has a long way to go
Customer Care Agent (Current Employee) – Newark, NJ – December 7, 2017
Audible definitely wants to make its employees feel taken care of and appreciated. The various perks such as their benefits package, free lunches, discounts, and various amenities (travel compensation, happy hours, etc) make it one of the most enticing places to work.
However, when it comes down to business management, training, and communication, Audible lacks a great deal. There is a consistent "hand-off" attitude when it comes to taking responsibility for the problems in their operational processes. Inconsistencies in leadership and information make for a very stressful work environment under the happy surface Audible tries to convey.