Customer Service Representative (Former Employee) – Austin, TX – December 27, 2018
Working for AustinEnergy was fun in it unique way. I handled incoming calls ranging from starting up new services, cancelling or transferring services. And once in a while calls coming in need explanation about their bills. I learned a great deal on the electric, water and waste management was done and answered a lot of my person questions on the system worked. The management was great and they treated their employees very well., The hardest part of the job is unable to help the people that needed help in getting their power back on due to life issues and unable to pay their bill on time. But other than that, it loved the time I was there though it was through temp agency, but I would go back.
Environmental Program Coordinator (Current Employee) – Austin, TX – October 12, 2018
Great opportunity to grow ideas and implement programs. In the past allowed to travel twice a year. Work is always available with a wide range of scope. Have learned so much about utility industry. Have had a wonderful opportunity to connect with like minded folks across the country.
Conservation Program Associate (Current Employee) – Austin, TX – October 12, 2018
Austin Energy will teach you a variety of different skills. You have to be willing to learn new things that will help you advance. The Supervisors always give you opportunities to advance your skill sets.
Good job security but not much movement or dynamism.
IT Geospatial Analyst (Current Employee) – Austin, TX – August 14, 2018
I was hired as a temp worker so I didnt feel I enjoyed the full benefits of working here. Its a great place to work If you I hired on. Great benefits and retirement and they pay well. Things just move slowly and people arent promoted that often so the wait may be a while until someone leaves or retires.
nap room, healthcare, city employee benefits, retirement options
Conservation Program Specialist (Former Employee) – Austin, TX – July 12, 2018
I would recommend anyone to work for Austin Energy. There was never any artificial stress. The managers were easily accessible and are there, in part, to help you. I loved my bosses and I felt I was doing something good for the community. Very rewarding. I left because I got a raise at the City of Austin owned airport. I learned about new precision HVAC tools and how to use and program Automated Logic building controls. The hardest part of the job was putting new building control systems into a building that had a previous control system. Many people don't like change or having to learn something new.
IT Intern (Former Employee) – Austin, TX – January 26, 2018
The short time that I worked for Austin energy, I was able to work with both old and new technology. I learned a great deal about what goes into managing IT systems. Management was understanding and made sure that all interns felt welcome to their new position. Workplace culture is typical office culture.
Understanding management, get to work for Austin's community
Management was petty, and back stabbing. Unreasonable expectations of employees, and don't ever disagree with them. They played favorites. As long as you were anonymous then everything was fine, but if one person disliked you then no matter what you did it was a bad day at work.
long term employees weren't capable of getting fired.
The city needs to reconsider the temp positions. You can work for years and end up without a job at anytime, There needs to be a path to becoming permanent after a period of time. You miss out on training that can help with professional development.
Provide NERC compliant LAN, WAN and security network support for the city of Austin electrical grid campus and wide area network comprising Cisco and Palo firewalls, routers and switches. Primary SCADA network resource. Heavy Cisco ASA and Palo Alto firewall experience