Patient Service Coordinator (Current Employee) – Austin, TX – January 9, 2019
This job really depends on where you work and who you work with. Management will really only gets involved if patients complain enough, which doesn't always work in your favor. Some people work hard while others get away with doing nothing for hours. The benefits are good and job advancement is rare, but not impossible if you stick around and gain the experience. If you're looking for quick growth and constant reassurance, this may not be the best place to work. Its good for medical office experience and customer service, but you do need to apply yourself if you wanna go further with the company or learn more than what's expected of you. This job can be stressful and fast-paced, and multi-tasking is a must.
benefits, Pto, holidays
management, stressful, varies by location/department
This position was the classic in-patient/out-patient internal medicine practice in a large, multi-specialty group. The on-call demands were frequent and rigorous. This component of the experience was high stress, physically demanding work. The out-patient experience was enjoyable and of medium intensity. These patients were generally pleasant to work with, well-educated and with moderate medical morbidity. Management was often autocratic, but mostly quite capable in a business sense. I felt like physician well-being was a secondary concern. But, business survival was uncertain in that market (in those days), so hardworking, uncomplaining physicians were required. The years spent there allowed me to hone physician-patient relationship skills and gave me invaluable experience in dealing with tough clinical situations and difficult physician-physician relationships.
ARC will work you like a mule and never show appreciation for your hard work and effort. The lab is constantly in need of extra help and the supervisors do nothing but expect you to work harder and never show they appreciate your doing the work of 2 to 3 people.
Once or twice a year we get free lunches.
Short breaks, stressful environment, zero appreciation.
I had just graduated and ARC taught me more of customer service. It was a very fast paced environment and I enjoyed it very much. Unfortunately I was not able to continue working due to a personal family matter.
Medical Assistant (Former Employee) – Round Rock, TX – August 3, 2018
I like that they are very flexible with our schedule when we have children. Family comes first and that's awesome. Management was very attentive to my needs. They listened and work with me. The doctor I worked with treated me as an equal and yhets important to me. aRC showed appreciation for their employees.
Triage nurse for specialty clinic (Current Employee) – Austin, TX – July 26, 2018
Best place to work in Austin. People are organized, collaborative, and have a happy attitude. I love my job, my boss, and the environment. They do what they promise and every staff member is fantastic.
Team Lead (Current Employee) – Austin, TX – June 26, 2018
Good company with a good local reputation. Pay and benefits are competitive if unspectacular. Leadership is good, given the challenge of coordinating the efforts of so many clinics in different parts of town.
Patient Services Coordinator (Former Employee) – North Austin, TX – June 26, 2018
A typical Day: fast-paced Management: Excellent Work Place Culture: 2 out of 5 rating The hardest part of the job: Scheduling for certain patients was months later and having to help the patient understand that we did our best to fit them in according to the availability of the doctor. Teamwork issues, certain staff not helping but expecting help with translation when there was a language line but being one of two Spanish speaking CSR and having other workers interrupt your work and then voicing my concern and not having the issue corrected. Enjoyable parts of my job were working with patients and being able to help them set up affordable payment options. Having a patient thank me for being work ethic, simply because I took the time to listen to financial concerns and they would then feel comfortable to set up a payment plan with the financial counselor on staff.
Excellant Medical benefits, great schedule, great management and HR staff
Central Scan Team Lead (Current Employee) – Austin, TX – June 22, 2018
Good company to work for. Just looking for something closer to home. I have been here for 11 years now and enjoy my team. I have held several different positions in this company. I have worked everywhere from front desk, insurance verification, charge review work queque, medical records, quality analyst to my current role as team lead.