Not enough training- terrible oversight
Behavioral Health Technician (Former Employee) – San Diego, CA – October 20, 2018
This was a horrible experience for me. The company was run backwards and didn’t have nearly enough supervisors. As a newly trained technician, I had to blindly meet the client without any help from the supervisor. We were supposed to “pair” with the child and develop rapport while waiting, sometimes three weeks for a supervisor to come in and give us instructions on what to do. The parent would look at me like I was supposed to be teaching skills to the child, but since I was basically just there to play until the supervisor came, the parents wondered if this was the extent of the therapy and would question my ability. Sometimes the clients were much too severe for me to help. At times they were even dangerous and it was frightening to have to handle a situation that I was not trained well enough to handle alone. When I’d call the supervisor wondering what to do, she’d be annoyed because she was under so much stress from her heavy caseload. As a result, I was hesitant to call. This left an inexperienced technician, who was often in way over her head, completely alone. The situation was dangerous for me and completely inadequate for the children who were supposed to have been helped.
Terrible oversight- little help from supervisor