Good job if you like being belittled
The only way to get ahead is to be there for years and be a lap dog to the superiors above you and MAYBE you might get offered a job higher than yours. It's the same for a pay increase as well.
Great customers, learn different parts of cars
Bad management, bad computers and phones, no sympathy for being human, lack of advancemen, lack of any kind of collaborative effort from ANYBODY in the company