Answer calls, assist customers, drink coffee and have a lot of laughs. Daily work consists of answering and making calls to customers as well directing driver for the best routs possible and inter company meets.
Senior Analyst (Current Employee) – Norton, MA – July 6, 2018
I was there for about a year and a half, the typical work day involves getting in touch with the field and check on their sales performance via the daily and weekly performance trackers. Durign the course of the month there are many meetings in senior leadership to discuss the progress of the stores at point of sale and also on internal campaigns to drive up sales numbers. It's a very compact company where the vertical ladder stretches only so far, and talking to the higher ups involves only knocking on their door rather than having to route through HR or some middle branch. There is an expectation to get thigns done but not at a fast paced level. In saying such there are opportunities to improve on the company brand and image such as boosting morale during valleys and keeping the company current on peaks. I enjoyed my time working there even though there were some individuals who definitely had more demands out of the team and the group, but those are easily work around.
Commute and community feeling
Benefits could be better to be on par with parent.
This was a very good company to work for and i would again if i had the oppurtunity
Shuttle driver (Former Employee) – Bangor, ME – June 29, 2018
The job required on time delivery of auto parts to repair facilities and dealerships it was required of the delivery driver to always check the accuracy of the parts being delivered against the order slips to insure less mistakes and keep the customers happy
Management treated the employees very good
I really cannot think of anything, the job was great and the management was excellent
Store Manager (Former Employee) – Baltimore, MD – June 26, 2018
The theme these days are do more with less. Instead of hiring the staff we use to have to crank out huge sales numbers they expect less staff to beat those numbers.I work from either 50 to 70 hours a week trying to do more with less. When I ask for help its "we don't have the payroll" but then want to know why our numbers are off. Its basically pizza delivery of auto parts but with not enough staff to answer the phone or deliver.
Difficult depending on department, a little behind on competitive pay
Administrative Assistant (Former Employee) – Norton, MA – June 12, 2018
A little bit behind the times on competitive pay, completely lacking in incentive programs compared to other warehouses in the surrounding areas. Some departments more difficult than others, all base pay is the same regardless of function (ie: machine operators, non operators).
Management recently has greatly improved over the last 5 years, but corporate does not budge on issues that seem to be generally agreed upon otherwise.
Good attendance and the ability to meet standard necessary.
team member atmosphere, machine training, paid vacation
unpaid lunches, base team member work week is 37.5 hours, owned by a larger corporate entity that has a focus on numbers over quality.
Driver (Current Employee) – South Windham, CT – June 10, 2018
This is a great job for folks who are retired, but feel the need to keep busy. Don't count on it making you enough money to advance in life, but if you've got a pension, it can be a nice little supplement.
I've worked here for 5 years, now, and the only raises I've received were when the state minimum wage went up. Part time work confers no benefits, but full-time gets PTO and medical benefits.
The duties aren't terribly difficult, just deliver parts, stock the shelves, and try to look busy if the district manager comes in.
Cars are monitored on GPS, which can get irritating, but can also be in your benefit if someone else hits you or something.
I guess my biggest complaint about this job is not being paid enough, and my second biggest complaint is the other people on the roads.
Corporate Manager (Former Employee) – Norton, MA – April 29, 2018
Lots of changes and growth as the company was acquired by Advance Auto Parts. There is an unbalanced approach to management. Culture is "ok" but varies greatly based on who you talk to. Some execs are GREAT, others are terrible. Superior service model for customers in the field. Just behind the times in many practices (technology, sales, HR integration, strategic planning).
Each place is different, some are run excellent, others not
Driver 1 (Current Employee) – New Hampshire – April 12, 2018
Started out as a decent place to work then thinks changed. Employees who had been there longer found out that new hires were paid more, then a new hire was promoted with a increase in pay but decided not to follow through however kept increase. The sad thing is part time employees put in 30-40 hrs. a week which is more than the full time employees.
Great people to work with horrible owners( Advance)
Former manager (Former Employee) – Orlando Fl – March 8, 2018
I worked for AI for 5 years up north and 5 years back in Florida only to be closed down by the idiots at Advance auto parts who thought it would be a great idea to put a 15000 square foot building into a 3000 sq foot building and retain the same business, well that failed. Then to add insult to injury they proceeded to lay all of the AI people who made too much money off. So I would say AI up north is a great place to work however they are still being run into the ground by Advance. The company I started with only barely exists up north and its really sad to see.
Driver (Current Employee) – Brookpark, OH – February 26, 2018
Recently retired , great job to get me out of the house 3 or 4 days a week. Management treats us great, not a hard or physical job, you pick parts and deliver them. If not busy we keep warehouse clean and organized. Help put parts away after receiving delivery, again not hard work, our location everyone works together we all get along. Not a high paying job but comparable to other Autoparts stores