AutoZone Employee Reviews

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5.0
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Autozone is a Great company
Parts Service Manager (Current Employee) –  Memphis, TNSeptember 18, 2018
I am a parts manager who is responsible for knowledge of parts and services of Autozone. I am over Product organization and location, and helping customers.
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2.0
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Just a typical job
Sales Associate (Former Employee) –  Magee MSSeptember 18, 2018
Just a typical job . I wouldn’t recommend for lifetime job. I consider it as a temporary job. Management there was okay, flexible hours & you could get overtime as well .
Pros
None
Cons
None
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3.0
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Stressful! Upper Management could not careless about lower level people
Assistant Store Manager (Current Employee) –  Logan, OHSeptember 18, 2018
Upper Management cares a little to much about profits and not enough about the people that are most loyal to the company.
They are very out of touch with their customer base as well. AutoZone wants Sale people, the customers want knowledgeable techs to help them solve the problem with their vehicle. I could go on and on but it doesn't matter.
Pros
Healthcare at a reasonable rate
Cons
Low pay bad hours
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2.0
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good entry level opportunities
Commercial Sales Manager (Former Employee) –  IndianaSeptember 18, 2018
Good place to start your entry level work/career. AZ is a disciplined work environment with high expectations. Some stores have good managers that can be good at training, others are abhorrent bullies with little or no people skills.
Pros
entry level
Cons
very poor overall management/ people skills
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4.0
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Fun place to work.
Parts Sales Manager (Former Employee) –  Phenix City, ALSeptember 18, 2018
The store is clean, the staff is friendly. When you work there the staff becomes family. We had to deal with a lot of rude customers, especially when you are a female in a mans job but the the men who worked their had our backs.
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5.0
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Great place to work
Assistant Manager (Current Employee) –  Pikeville, KYSeptember 18, 2018
Over all a great job with plenty of hrs starts out as a part time job but if you try and show interest it move along quickly and good adavancement opportunity to.
Pros
20% discount
Cons
Long Day's
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1.0
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Bad Company
Sales Associate (Former Employee) –  Upstate NYSeptember 17, 2018
While my particular store was okay and my coworkers were awesome and helpful, the company/corporate itself was pretty bad. You are expected to handle retail and a parts department and explain to (usually clueless) customers how to fix their cars. Also dealing with harsh chemicals, all on borderline if not totally minimum wage. Uniforms have to be provided by you as well (strict dress code). Overall, might be a better company to work for if they paid more & updated their computer systems.
Pros
Flexible schedule
Cons
Low pay
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2.0
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NOT what you THINK it is...
Customer Service Representative/Cashier (Former Employee) –  Las Vegas, NVSeptember 17, 2018
The ambition you need to show just to get hired there does NOT pay off in monetary compensation.
Computer systems are of antiquity and BADLY outdated in need of SERIOUS redesign regarding hardware and software. It's like they had a system that worked (partially) 20 years ago and everyone just "gets used to it".
If you have organizational skills you will feel LOST; the REAL truth is learning their unorganized company and learning to work within the mess.
Pros
Room for advancement.
Cons
EVERYONE starts at part time (0-20 hrs/wk; what I was told by the DM in my final interview)
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3.0
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Automotive
Parts Sales Manager (Former Employee) –  McMinnville, ORSeptember 17, 2018
Auto Zone is an ok company to work for, they will hire anyone who can walk through the door and can pass the background check. There are no raises or benefits.
Pros
its a job
Cons
No future
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2.0
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Decent Job
Parts expert/Commercial driver (Former Employee) –  Dayton, OHSeptember 17, 2018
working for auto zone was a great experience but not something anyone would like to do long term unless you became a store manager. You do learn a lot about vehicle maintenance as time goes on.
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5.0
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Fun and fact pace environment. Friendly people to work for.
Commercial Driver (Former Employee) –  Springfield, MOSeptember 17, 2018
Auto Zone was a great place to work. Always busy whether helping customers stocking products or driving. There was never a bored moment. I enjoyed the people I worked with everyday. Had an amazing manager. Definitely would work there again.
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4.0
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Good college job, possibility of a career.
Customer Service Manager (Former Employee) –  Lawrence, KSSeptember 17, 2018
If you can set a schedule that works for you consistently within the company, you'll do well. After some managerial changes shortly after my hiring and some rebuilding of the store staff, I enjoyed my time with AutoZone. The hardest part of the job is that, at its core, it's a customer service retail environment. You'll deal with disgruntled customers and corporate pressure like any retail chain. The most enjoyable part of the job is helping people with their automotive problems and a little hands-on work when possible. If you're not good with following corporate metrics and don't enjoy car talk, your better served finding a different job. The pay is decent for a first job, and if stick it out long enough there is possibility for advancement, but only if you work for it.
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4.0
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Fun productive workplace
COMMERCIAL PARTS SPECIALIST & DRIVER (Former Employee) –  Atlanta, GASeptember 17, 2018
Fun exciting environment to work in. Helping and working with others. Also come prepared for many different personalities working with customers. Overall good management and comfortable environment.
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4.0
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Fast paced stores with loads of Customer Service.
Store Manager (Former Employee) –  Rochester, NYSeptember 17, 2018
There is a lot to do to maintain a store to Standards. You need to be physically able to do the job as well as be able to delegate responsibility to other in your store. Training is essential to help your employees move to the next step in their careers.
Pros
Good Benefits
Cons
Long hours for a Manager
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3.0
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Laid back but bad management
Commercial Driver/Customer Service (Current Employee) –  Effingham, ILSeptember 17, 2018
Job is pretty chill but management is lacking in backbone. Everyone smokes right outside the door even while customers are walking in. Gives our store a bad reputation.
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3.0
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needs improvement
Sales-Customer Satisfaction (FT) (Current Employee) –  Pensacola, FLSeptember 16, 2018
The company itself as a whole has no concern or care a lot about its employees concerns or safety. Nor do they have realistic value of any kind. management needs improvement.
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3.0
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ok
Driver (Former Employee) –  Southington, CTSeptember 16, 2018
A typical day a work was right just another in a auto part
I learn about different parts in a car
the managers are cool people a esay to work with
the hardest part is getting pay that ur check is small
the enjoyable is when u go home
Pros
lear good thing in job
Cons
pay was ok
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5.0
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day at work
Sales Associate (Former Employee) –  Memphis, TNSeptember 16, 2018
everyday was cool at autozone but the pay wasn't all of that. And the mangers are stingy with the raise money.. overall it is the perfect part time job
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2.0
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One step up from Child Labor!
Commercial Sales Manager (Current Employee) –  MissouriSeptember 16, 2018
Currently Commercial Sales Manager; Simply put there is not a single minute left in a day to take a bathroom break! Management asks questions such as "How are you doing"? And when you respond they have no interest in listening. Busy work; ridiculous policies; unreasonable work load; just mandated any fans ie floor fans be removed from store. Currently temperature at Store is 78 degrees if you are in front. Behind it is 80 degrees...note OSHA RECOMMENDS BETWEEN 68 to 76.
Pros
Its a job
Cons
Everything else
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4.0
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productive and fun
Sales Manager (Current Employee) –  Akron, OHSeptember 15, 2018
we all work together to make and great and stressless environment for our valued customers we also all work together as a team to make sure the store looks smells and feels welcoming and easy to find exactly what the customer needs
Pros
long lunch breaks
Cons
not the best pay for the hours worked
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Overall rating

3.6
Based on 7,564 reviews
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3.4Work/Life Balance
3.1Compensation/Benefits
3.2Job Security/Advancement
3.3Management
3.5Culture

Diversity score

66out of 100

The Comparably Diversity Score tracks how positively diverse employees rate their experience at AutoZone.

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