Stressful! Upper Management could not careless about lower level people
Assistant Store Manager (Current Employee) – Logan, OH – September 18, 2018
Upper Management cares a little to much about profits and not enough about the people that are most loyal to the company. They are very out of touch with their customer base as well. AutoZone wants Sale people, the customers want knowledgeable techs to help them solve the problem with their vehicle. I could go on and on but it doesn't matter.
Good place to start your entry level work/career. AZ is a disciplined work environment with high expectations. Some stores have good managers that can be good at training, others are abhorrent bullies with little or no people skills.
Parts Sales Manager (Former Employee) – Phenix City, AL – September 18, 2018
The store is clean, the staff is friendly. When you work there the staff becomes family. We had to deal with a lot of rude customers, especially when you are a female in a mans job but the the men who worked their had our backs.
Sales Associate (Former Employee) – Upstate NY – September 17, 2018
While my particular store was okay and my coworkers were awesome and helpful, the company/corporate itself was pretty bad. You are expected to handle retail and a parts department and explain to (usually clueless) customers how to fix their cars. Also dealing with harsh chemicals, all on borderline if not totally minimum wage. Uniforms have to be provided by you as well (strict dress code). Overall, might be a better company to work for if they paid more & updated their computer systems.
Customer Service Representative/Cashier (Former Employee) – Las Vegas, NV – September 17, 2018
The ambition you need to show just to get hired there does NOT pay off in monetary compensation. Computer systems are of antiquity and BADLY outdated in need of SERIOUS redesign regarding hardware and software. It's like they had a system that worked (partially) 20 years ago and everyone just "gets used to it". If you have organizational skills you will feel LOST; the REAL truth is learning their unorganized company and learning to work within the mess.
Room for advancement.
EVERYONE starts at part time (0-20 hrs/wk; what I was told by the DM in my final interview)
Fun and fact pace environment. Friendly people to work for.
Commercial Driver (Former Employee) – Springfield, MO – September 17, 2018
Auto Zone was a great place to work. Always busy whether helping customers stocking products or driving. There was never a bored moment. I enjoyed the people I worked with everyday. Had an amazing manager. Definitely would work there again.
Customer Service Manager (Former Employee) – Lawrence, KS – September 17, 2018
If you can set a schedule that works for you consistently within the company, you'll do well. After some managerial changes shortly after my hiring and some rebuilding of the store staff, I enjoyed my time with AutoZone. The hardest part of the job is that, at its core, it's a customer service retail environment. You'll deal with disgruntled customers and corporate pressure like any retail chain. The most enjoyable part of the job is helping people with their automotive problems and a little hands-on work when possible. If you're not good with following corporate metrics and don't enjoy car talk, your better served finding a different job. The pay is decent for a first job, and if stick it out long enough there is possibility for advancement, but only if you work for it.
Store Manager (Former Employee) – Rochester, NY – September 17, 2018
There is a lot to do to maintain a store to Standards. You need to be physically able to do the job as well as be able to delegate responsibility to other in your store. Training is essential to help your employees move to the next step in their careers.
Driver (Former Employee) – Southington, CT – September 16, 2018
A typical day a work was right just another in a auto part I learn about different parts in a car the managers are cool people a esay to work with the hardest part is getting pay that ur check is small the enjoyable is when u go home
Currently Commercial Sales Manager; Simply put there is not a single minute left in a day to take a bathroom break! Management asks questions such as "How are you doing"? And when you respond they have no interest in listening. Busy work; ridiculous policies; unreasonable work load; just mandated any fans ie floor fans be removed from store. Currently temperature at Store is 78 degrees if you are in front. Behind it is 80 degrees...note OSHA RECOMMENDS BETWEEN 68 to 76.
we all work together to make and great and stressless environment for our valued customers we also all work together as a team to make sure the store looks smells and feels welcoming and easy to find exactly what the customer needs