Avas Flowers Employee Reviews
United States32 reviews
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I loved working for this company, but during the holidays it was truly hectic. There really wasn't any room to grow within this company either. It is a good place to learn customer service experience.
Some of my coworkers made it worth it to come to work. Lasted more than I wanted but I did learn how to deal with customers with limited options (no refund to any customers unless approved by managers. Even with that, managers had to get approval from their managers). They once switched the "policy" midway through "Valentine's Day" season, which is no refund after 12/24 hours of purchase ( 2015) on their website. Once I was late cause of traffic and they automatically deducted my pay. One of my co workers was fired cause he fell asleep on his break time. Without hesitation, the owner (Matt) saw him and told his managers to send him. And thats right after the whole staff had a 14 hour shift for a whole week straight.
As an employee your were pressed to be always in your job... Even though you didn't have anything to do, managers were always giving you reports even for going to the restroom, managers always helped you if you had some doubts but their treatment was not always the right one.
Lack of working culture
You get to interact with customers, build a connection, assist with their needs, Commision by the minute it's a great way to build your customer service skills overall it's a good job it's just that if you miss days it's deducted out of your commission 10% for one day 20% two days 25% three says 35% four days Etc.
Develops customer service skills, learn data base, data entry, etc
Lose pay for absences
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Heed this warning...DO NOT APPLY. This is a horrible place to work for. The turnover rate is VERY high. You won't last long, no matter how good you are. The "Leader" of the company is easily the worst "Leader" that you will ever encounter in your career. He could care less about the people that work for him and make him wealthy. He consistently talks down to everyone and makes overly emotional decisions that are not good for the long term prosperity of the company. Morale is super low, the office is dark and gloomy, there is no appreciation for hard work, and there is simply no room for advancement. You have plenty of other places to apply to. You can do without this one.
This place is very disorganized. You deal with customer complaints and canceling with florists regardless if you personally feel it's right. They use you while they can, then terminate you. During busy holiday season, you'll work a 12hr day, 7 days a week and if your lucky, receive an hour break (split into 30 minutes at a time).
Short breaks, disorganized
Im not going to waste my time writing about how HORRIBLE this company is. Dont work here, for your sanity. THey dont care about you o your personal life.
Good environment to work, and management and HR are very friendly and helpful. The commission for sales should definitely be more, and the promises of position advancement often fall short. Overall its a great opportunity but not a career position.
Commission and performance incentives.
Low commission rate.
Not a good company to work for. Employees are replaced daily. Management and company policies were deplorable. Breaks were not given regularly. You were spoken down to and treated like garbage.
Trained to lie to the customers, treated horribly, breaks were not regulated.
It is exciting to work for a company that is actively growing and being part of it. We are always striving to do more and do it better. My day revolves around some standard task but I also take on special project for other departments. My days are never boring and its is nice to have different tasks to perform. There is plently of room to grow and advance here.
The taking of orders never got boring. Each order was for a different occasion or reason. The pace was quick and the day went by quickly with very little down time. All in all the environment was good and the people I worked with were good. I left of my own accord when I decided to attend college full time.
Room for advancement
I enjoyed coming to work every day. I liked my co-workers and the managers were friendly. The pace of the day was quick and I never felt like the day was dragging. I would probally still be working here if other aspects in my life take me away. Their seemed to be room for advancement.
Good work environment