My typical day at work, my customer serviceskills, my managemet skills, the ability to work with other and what i enjoy least and most about my job.
Co Manager (Current Employee) – Augusta, GA – January 26, 2015
A typical day at work would consist of: Outlining the daily schedule, assign daily task for each associate and sales goals for the day. Complete daily paperwork and check voice mail. Answer the phone line and assist customers with their needs.Assure excellent customer service throughout the day.
I've learned that with each day you have the opportunity to correct any situation that may have not worked out the day before. The slate is clean and you get to start the fresh, letting each day be a learning experience.
Being in management, you have to remember to respect the other associates. Never as the associates to do something that you wouldn't do yourself. Build a good repor with team, this will help them be even better on their daily task, and help improve their customer service skills. Just because I'm in management doesn't mean I don't work. After all you are only as good as your workers. We need each person to do their job to be a success.
There is no hard part of my job. But if I had to choose something. I would say, having a dissatisfied customer. Because customer service is my job.
The most enjoyable part of my job is when my customer is happy and satisfied. That lets me know that I did my job to the best of my ability.
Giving great customer service, and working with the public
Not being able to assist each of my customers, one on one.