Assistant Manager (Former Employee) – Riverside, CA – February 7, 2019
I was promoted to assistant manager after 8 months of working there so that was a plus but overall management sucked. Our syore manager had to go back and forth between two stores because they were always short staffed so the Co manager and I had to do most of the work. The DSM would leave mean voicemails in the morning if we did not meet our sales/credit goals because everyday you have to have a minimum amount of people open up credit card accounts even though most our customers are regulars and already have cards and it's not a very popular store where new people keep coming in.. Also the other employees would call off a couple hrs before their shift and I would have to cover their shifts without even asking me if i could do it or not. And dont let me get started on the Magazine's we had to offer! It was such an inconvenience for everyone. It ruined relationships I had with some of the customers And we were basically obligated to offer them. My experience was just not great.
This store no longer exists but I happen modest time there they were credit sales driven and had a lot of problems with that service. It took them under the justification of it all was they were not will to address the issue of making things work forward, I have a keep moving forward they had a stay put way of work.