Avidxchange Employee Reviews

3.6
Overall rating
Based on 60 reviews
Ratings breakdown
517
414
318
28
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3.0
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Cool place to work however a lot of room for improvement
Account Specialist (Current Employee) –  Charlotte, NCJuly 26, 2018
avidxchange was a great place to work love the environment the moral of the group however management needs to improve on training and knowledge of the actual product.
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4.0
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Potential, but a long way to go
Scrum Master 2 (Current Employee) –  Houston, TXJuly 16, 2018
There is potential, but they have a lot of growth needed to become the company they want to become. Very much waterfall disguised as Agile.Product driven, but cannot agree on priorities and planning goes to the very end.
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5.0
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Senior Payment Specialist
Senior Payment Specialist (Former Employee) –  Charlotte, NCJuly 13, 2018
Avid is a great place to work and they truly care about their employees. They have great benefits and provide them right away which is very convenient for a single mother.
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3.0
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Not a bad company
Account Assistant (Former Employee) –  Somerset, NJJune 22, 2018
Not a bad company to work for. They only promote people they like. They fire people and many people quit. I wouldn't work for them again. One of the things I did like was the people I work with.
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5.0
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Overall Great Company
Sr Manager of Customer Care (Former Employee) –  Charlotte, NCJune 22, 2018
AvidXchange is/was a great company to work for. I was lucky enough to start with the company when it was smaller, and was able to be a part of its growth. I would recommend this company to others.
Pros
Culture
Cons
Visibility
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5.0
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A + work leads to A+ fun
Account Payable Team Coach (Former Employee) –  Charlotte, NCJune 21, 2018
AvidXchange was my favorite job to since I have graduated. This was a company that gives you an opportunity to grow within the company, they were very flexible with scheduling, they give you the ability to be innovative, and everyone in the company matters. AvidXchange was an amazing experience!
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5.0
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Good Company, Bad Upper Management
Quality Assurance Analyst Lead (Former Employee) –  Charlotte, NCMay 18, 2018
Started of as something great. You will enjoy this company in the beginning. Somewhere along the lines Avid forgot about the people within in an effort to please the people on the outside.
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4.0
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Great place to work - a little low on the salary end.
Systems Analyst/Project Manager (Current Employee) –  Charlotte, NCApril 19, 2018
Avid is a great place to work with respect to the laid back, casual environment. Don't let that fool you, however. There is plenty of stress and deadlines to keep you on your toes. For the caliber of folks that they want to hire, they are not willing to pay the salary range. Bonuses are small or nonexistent to most of the company. Benefits are good.
Pros
Casual Work Environment, Enthusiastic Coworkers, Passionate Team Mates
Cons
Salary is on the low side, Bonuses could be dramatically improved, Management can be out of touch with day-to-day operations.
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3.0
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Good Company
Anonymous (Current Employee) –  Charlotte, NCApril 3, 2018
AvidXchange is a fast growing company. If you like a high paced environment and you embrace change, this is the place for you! There are some wonderful leaders who know how to mentor people to take them to the next level in their professional career.
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5.0
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Na
Senior Supplier Enrollment Specialist (Current Employee) –  Charlotte, NCMarch 28, 2018
I prefer not to leave a review. It’s a great company that’s pretty much all I could say. I would recommend people to work there that’s in the area. !!
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3.0
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Busy
Cloud Systems Administrator (Current Employee) –  Charlotte, NCMarch 26, 2018
Busy fast pace, to many managers not enough workers. You do get the chance to learn new technologies as long as you have a co-worker that is willing to teach you.
Pros
Learning new skills
Cons
Management is all over the place with decisions
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4.0
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Workplace Culture
Avid Pay Services Operations Analyst (Current Employee) –  Charlotte, NCMarch 18, 2018
Work Hard, Play Harder. The typical day at avidxchange is pretty laid back. We are pretty much responsible for self management and making sure all work is complete in a timely matter.
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3.0
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Had Potential
Senior AvidPay Direct Account Manager (Former Employee) –  Charlotte, NCMarch 4, 2018
Even though AvidXchange has gained recently popularity within the Financial Tech industry within Charlotte, NC, you cannot take the company at face value. The company, when I first started in 2016, was growing very fast with lots of changes, most were needed, some were bad, i.e automation of employees work in certain areas of AvidXchange. It did however a great upbeat culture that garnered great teamwork, promoted within, and compensated appropriately.

During the second quarter of 2017 some very powerful companies invested in AvidXchange, with that came an onslaught of changes with the culture, restrictive work/balance, and outsourcing executives from large companies to help with the companies rapid growth.

With that being said, AvidXchange will continue to grow and has the potential to be a very large company in the future. It is still early enough to give back the same culture and balance that made AvidXchange a great place to begin with.
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3.0
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growing too big too fast
Vendor Relations Specialist/APD (Current Employee) –  Charlotte, NCFebruary 19, 2018
When I started It was awesome! the culture was very upbeat and positive. Schedules were very flexible and there were plenty of accounts for everyone. Now, the department I am in has doubled over a 3-4 month period and they have spread the accounts so thin that it's hard to make a decent bonus. They have become extremely micromanagement oriented. Scheduled are no longer flexible and the stats that they demand are becoming extremely difficult to meet with the low grade and sparse leads we get now.
Pros
nice facility
Cons
micromanagement at it's best
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2.0
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Relaxed enviroment with a great employee community
Senior JIT Specialist (Former Employee) –  Charlotte, NCFebruary 5, 2018
The management was shady to say the least. They werent a trustworthy group of individuals. They would tell you one thing and do another. They didnt respect credentials when it came to promotion; I feel a lot of the decisions were based off of who they like. There was no structure whats so ever.
Pros
Free lunches, could manage your own time
Cons
Management, upward mobility
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2.0
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Stressful and disorganized workplace
Senior Software Engineer (Former Employee) –  Charlotte, NCFebruary 5, 2018
Middle management very poor with little technical experience and subjective rating system. Very difficult to get work done due to a lot of red tape. Growing company so everything including team structure was in a constant flux.
Pros
Teammates were great to work with
Cons
Management was poor
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4.0
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Productive , yet a well relaxed environment with a gym , basketball court & ping pong table.
JIT Vendor Enrollment Specialist (Former Employee) –  Charlotte, NCJanuary 11, 2018
Overall I loved my job. I enjoyed the people , the flexibility & the relaxed environment. The schedule of 9-5 , M-F helped me out with being a mother of 1. Management can be a little more hands on but other than that the company is good.
Pros
Free lunch, company events, town halls
Cons
Management
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5.0
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Fun place
Specialist (Current Employee) –  Charlotte, NCJanuary 7, 2018
Fun place to work. Great people and environment. Lack of proper compensation. Free parking. Great office space. Growing quickly. Some perks. Awesome story.
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3.0
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not realistic
AvidPay Direct Specialist (Current Employee) –  Charlotte, NCJanuary 5, 2018
slow, draining and lacks realistic objectives. Could be better but training was not good nor structured to assist in agents fully understanding the product
Pros
Flexibility
Cons
Pay
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5.0
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Great place to work
Manager- Sales (Current Employee) –  Charlotte, NCDecember 28, 2017
nice place to work. good people working hard very collaborative. Still working and building a future for a great company and a great cause. Upper management is highly intuitive
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