Avidxchange Employee Reviews

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2.0
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ok
Account Manager (Current Employee) –  Charlotte, NCJanuary 9, 2019
The company touts diversity and inclusion. They only hire minorities for specific departments and there is really no chance for advancement outside of the customer service department.
Pros
gym, onsite food trucks
Cons
constantly changing commision goals, no clear cut agenda
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4.0
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Casual & Creative
BILLING & COLLECTIONS ANALYST (Former Employee) –  Charlotte, NCDecember 29, 2018
AvidXchange is a company I heard about at my pervious job. Upon doing company research I saw how rapidly the company had grown. I knew it was something I wanted to be part of. I was able to utilize my skills and experience to improve a process that was very manual and transform it into an automated one. That being said, good ideas are recognized and nurtured to become realized.
Pros
Work/ Life Balance, Casual dress & environment
Cons
Complex and unorganized methods of obtaining data, the growth was too fast and the company is playing catch up while still growing, focus on fundamentals of business, agility and scalability.
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3.0
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investor money changed the company
SENIOR CHANNEL SALES MANAGER (Former Employee) –  Charlotte, NCDecember 17, 2018
Starting in 2016 the company received investments in excess of $500,000,000. This changed the culture and the vision. Development and resources were shifted away to support the investment versus the market. The company added too many sales people and created too many verticals. This diluted the opportunity and reduced the potential for a sales person to be successful. Sales and Marketing were no longer working together but working against each other.
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5.0
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Good environment to work
Payment Specialist (Current Employee) –  Charlotte, NCNovember 28, 2018
As friendly people. Nice environment and family culture
Leaders are friendly and always willing to help
Nice area and activities
Teams always willing to help
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4.0
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avid
Payment Processing Specialist (Former Employee) –  Charlotte, NCOctober 11, 2018
love working here, learned alot, management could have been better, inbound and outbound calling, flexible work, less supervision, laid back environment
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4.0
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Positive atmosphere; overtime hours valued
Implementation Project Manager (Current Employee) –  Charlotte, NCOctober 11, 2018
Avid is a fun place to work where all contributors are respected and treated as part of the team. A lot of their policies are very forward thinking, designed to attract top talent. There is very little flexibility in scheduling or the ability to work remotely.
Pros
Positive atmosphere
Cons
working remotely is discouraged
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2.0
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NJ Office need work
Senior Project Specialist (Current Employee) –  Somerset, NJSeptember 13, 2018
Headquarters in NC is outstanding, NJ office could work harder to resemble the same core goals and values. NJ office has family members working in office, allowed to run with more than they should which effects a large percentage of employees.
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5.0
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A great place to work
Customer Service Representative (Former Employee) –  Charlotte bcSeptember 10, 2018
People friendly culture
And a very interesting
Work environment
Always something to keep you going and you never feel left out and forgotten about always new opportunity
Pros
Great meetings
Cons
None
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1.0
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You work at home and that's the only benefit
Indexer (Former Employee) –  Charlotte, NCSeptember 10, 2018
This job is not for a person with a family who wants to be involved in everyday life. You are on the computer from sun up to sun down. You get paid by the cent and your pay check is always different. You never know what your going to get paid. When you have a baby they give you 2 weeks off with no pay. Which is not enough for a mom and baby to adjust too.
Pros
work at home in your pj's
Cons
everything, paid by the cent, work all hours
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3.0
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Great at first
TECHNICAL SUPPORT SPECIALIST (Former Employee) –  Charlotte, NCAugust 20, 2018
When first starting, Avid was great! The atmosphere and culture were great! Everyone was happy! However as the company grew, they started hiring quantity, not quality. Managers were brought in that were not focused on their employees! There are some great leaders there, especially some of the executives. But managers not so much.
Pros
Try to create a great culture
Cons
Can't voice your opinions
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4.0
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Cool JOB beware of some management
Account Manager (Former Employee) –  Charlotte, NCAugust 6, 2018
Job is cool, work hard, play harder kind of atmosphere, quotas arent too demanding and work envirnoment is cool; however, management can be misguided or unawaon entirely.re of whats going
Pros
work environment cool
Cons
management sucks
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3.0
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Cool place to work however a lot of room for improvement
Account Specialist (Current Employee) –  Charlotte, NCJuly 26, 2018
avidxchange was a great place to work love the environment the moral of the group however management needs to improve on training and knowledge of the actual product.
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4.0
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Potential, but a long way to go
Scrum Master 2 (Current Employee) –  Houston, TXJuly 16, 2018
There is potential, but they have a lot of growth needed to become the company they want to become. Very much waterfall disguised as Agile.Product driven, but cannot agree on priorities and planning goes to the very end.
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5.0
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Senior Payment Specialist
Senior Payment Specialist (Former Employee) –  Charlotte, NCJuly 13, 2018
Avid is a great place to work and they truly care about their employees. They have great benefits and provide them right away which is very convenient for a single mother.
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3.0
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Not a bad company
Account Assistant (Former Employee) –  Somerset, NJJune 22, 2018
Not a bad company to work for. They only promote people they like. They fire people and many people quit. I wouldn't work for them again. One of the things I did like was the people I work with.
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5.0
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Overall Great Company
Sr Manager of Customer Care (Former Employee) –  Charlotte, NCJune 22, 2018
AvidXchange is/was a great company to work for. I was lucky enough to start with the company when it was smaller, and was able to be a part of its growth. I would recommend this company to others.
Pros
Culture
Cons
Visibility
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5.0
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A + work leads to A+ fun
Account Payable Team Coach (Former Employee) –  Charlotte, NCJune 21, 2018
AvidXchange was my favorite job to since I have graduated. This was a company that gives you an opportunity to grow within the company, they were very flexible with scheduling, they give you the ability to be innovative, and everyone in the company matters. AvidXchange was an amazing experience!
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5.0
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Good Company, Bad Upper Management
Quality Assurance Analyst Lead (Former Employee) –  Charlotte, NCMay 18, 2018
Started of as something great. You will enjoy this company in the beginning. Somewhere along the lines Avid forgot about the people within in an effort to please the people on the outside.
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4.0
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Great place to work - a little low on the salary end.
Systems Analyst/Project Manager (Current Employee) –  Charlotte, NCApril 19, 2018
Avid is a great place to work with respect to the laid back, casual environment. Don't let that fool you, however. There is plenty of stress and deadlines to keep you on your toes. For the caliber of folks that they want to hire, they are not willing to pay the salary range. Bonuses are small or nonexistent to most of the company. Benefits are good.
Pros
Casual Work Environment, Enthusiastic Coworkers, Passionate Team Mates
Cons
Salary is on the low side, Bonuses could be dramatically improved, Management can be out of touch with day-to-day operations.
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3.0
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Good Company
Anonymous (Current Employee) –  Charlotte, NCApril 3, 2018
AvidXchange is a fast growing company. If you like a high paced environment and you embrace change, this is the place for you! There are some wonderful leaders who know how to mentor people to take them to the next level in their professional career.
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Overall rating

3.5
Based on 71 reviews
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3.5Work/Life Balance
3.1Compensation/Benefits
2.9Job Security/Advancement
2.7Management
3.5Culture