Avidxchange Employee Reviews

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Positive atmosphere; overtime hours valued
Implementation Project Manager (Current Employee) –  Charlotte, NCOctober 11, 2018
Avid is a fun place to work where all contributors are respected and treated as part of the team. A lot of their policies are very forward thinking, designed to attract top talent. There is very little flexibility in scheduling or the ability to work remotely.
Pros
Positive atmosphere
Cons
working remotely is discouraged
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NJ Office need work
Senior Project Specialist (Current Employee) –  Somerset, NJSeptember 13, 2018
Headquarters in NC is outstanding, NJ office could work harder to resemble the same core goals and values. NJ office has family members working in office, allowed to run with more than they should which effects a large percentage of employees.
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A great place to work
Customer Service Representative (Former Employee) –  Charlotte bcSeptember 10, 2018
People friendly culture
And a very interesting
Work environment
Always something to keep you going and you never feel left out and forgotten about always new opportunity
Pros
Great meetings
Cons
None
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You work at home and that's the only benefit
Indexer (Former Employee) –  Charlotte, NCSeptember 10, 2018
This job is not for a person with a family who wants to be involved in everyday life. You are on the computer from sun up to sun down. You get paid by the cent and your pay check is always different. You never know what your going to get paid. When you have a baby they give you 2 weeks off with no pay. Which is not enough for a mom and baby to adjust too.
Pros
work at home in your pj's
Cons
everything, paid by the cent, work all hours
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Great at first
TECHNICAL SUPPORT SPECIALIST (Former Employee) –  Charlotte, NCAugust 20, 2018
When first starting, Avid was great! The atmosphere and culture were great! Everyone was happy! However as the company grew, they started hiring quantity, not quality. Managers were brought in that were not focused on their employees! There are some great leaders there, especially some of the executives. But managers not so much.
Pros
Try to create a great culture
Cons
Can't voice your opinions
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Cool JOB beware of some management
Account Manager (Former Employee) –  Charlotte, NCAugust 6, 2018
Job is cool, work hard, play harder kind of atmosphere, quotas arent too demanding and work envirnoment is cool; however, management can be misguided or unawaon entirely.re of whats going
Pros
work environment cool
Cons
management sucks
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Cool place to work however a lot of room for improvement
Account Specialist (Current Employee) –  Charlotte, NCJuly 26, 2018
avidxchange was a great place to work love the environment the moral of the group however management needs to improve on training and knowledge of the actual product.
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Potential, but a long way to go
Scrum Master 2 (Current Employee) –  Houston, TXJuly 16, 2018
There is potential, but they have a lot of growth needed to become the company they want to become. Very much waterfall disguised as Agile.Product driven, but cannot agree on priorities and planning goes to the very end.
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Senior Payment Specialist
Senior Payment Specialist (Former Employee) –  Charlotte, NCJuly 13, 2018
Avid is a great place to work and they truly care about their employees. They have great benefits and provide them right away which is very convenient for a single mother.
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Not a bad company
Account Assistant (Former Employee) –  Somerset, NJJune 22, 2018
Not a bad company to work for. They only promote people they like. They fire people and many people quit. I wouldn't work for them again. One of the things I did like was the people I work with.
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Overall Great Company
Sr Manager of Customer Care (Former Employee) –  Charlotte, NCJune 22, 2018
AvidXchange is/was a great company to work for. I was lucky enough to start with the company when it was smaller, and was able to be a part of its growth. I would recommend this company to others.
Pros
Culture
Cons
Visibility
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A + work leads to A+ fun
Account Payable Team Coach (Former Employee) –  Charlotte, NCJune 21, 2018
AvidXchange was my favorite job to since I have graduated. This was a company that gives you an opportunity to grow within the company, they were very flexible with scheduling, they give you the ability to be innovative, and everyone in the company matters. AvidXchange was an amazing experience!
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Good Company, Bad Upper Management
Quality Assurance Analyst Lead (Former Employee) –  Charlotte, NCMay 18, 2018
Started of as something great. You will enjoy this company in the beginning. Somewhere along the lines Avid forgot about the people within in an effort to please the people on the outside.
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Great place to work - a little low on the salary end.
Systems Analyst/Project Manager (Current Employee) –  Charlotte, NCApril 19, 2018
Avid is a great place to work with respect to the laid back, casual environment. Don't let that fool you, however. There is plenty of stress and deadlines to keep you on your toes. For the caliber of folks that they want to hire, they are not willing to pay the salary range. Bonuses are small or nonexistent to most of the company. Benefits are good.
Pros
Casual Work Environment, Enthusiastic Coworkers, Passionate Team Mates
Cons
Salary is on the low side, Bonuses could be dramatically improved, Management can be out of touch with day-to-day operations.
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Good Company
Anonymous (Current Employee) –  Charlotte, NCApril 3, 2018
AvidXchange is a fast growing company. If you like a high paced environment and you embrace change, this is the place for you! There are some wonderful leaders who know how to mentor people to take them to the next level in their professional career.
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Na
Senior Supplier Enrollment Specialist (Current Employee) –  Charlotte, NCMarch 28, 2018
I prefer not to leave a review. It’s a great company that’s pretty much all I could say. I would recommend people to work there that’s in the area. !!
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Busy
Cloud Systems Administrator (Current Employee) –  Charlotte, NCMarch 26, 2018
Busy fast pace, to many managers not enough workers. You do get the chance to learn new technologies as long as you have a co-worker that is willing to teach you.
Pros
Learning new skills
Cons
Management is all over the place with decisions
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Workplace Culture
Avid Pay Services Operations Analyst (Current Employee) –  Charlotte, NCMarch 18, 2018
Work Hard, Play Harder. The typical day at avidxchange is pretty laid back. We are pretty much responsible for self management and making sure all work is complete in a timely matter.
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Had Potential
Senior AvidPay Direct Account Manager (Former Employee) –  Charlotte, NCMarch 4, 2018
Even though AvidXchange has gained recently popularity within the Financial Tech industry within Charlotte, NC, you cannot take the company at face value. The company, when I first started in 2016, was growing very fast with lots of changes, most were needed, some were bad, i.e automation of employees work in certain areas of AvidXchange. It did however a great upbeat culture that garnered great teamwork, promoted within, and compensated appropriately.

During the second quarter of 2017 some very powerful companies invested in AvidXchange, with that came an onslaught of changes with the culture, restrictive work/balance, and outsourcing executives from large companies to help with the companies rapid growth.

With that being said, AvidXchange will continue to grow and has the potential to be a very large company in the future. It is still early enough to give back the same culture and balance that made AvidXchange a great place to begin with.
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growing too big too fast
Vendor Relations Specialist/APD (Current Employee) –  Charlotte, NCFebruary 19, 2018
When I started It was awesome! the culture was very upbeat and positive. Schedules were very flexible and there were plenty of accounts for everyone. Now, the department I am in has doubled over a 3-4 month period and they have spread the accounts so thin that it's hard to make a decent bonus. They have become extremely micromanagement oriented. Scheduled are no longer flexible and the stats that they demand are becoming extremely difficult to meet with the low grade and sparse leads we get now.
Pros
nice facility
Cons
micromanagement at it's best
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Overall rating

3.5
Based on 66 reviews
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3.6Work/Life Balance
3.2Compensation/Benefits
3.0Job Security/Advancement
2.7Management
3.5Culture