Intended for those that are DESPERATE for income.
Customer Service Representative (Current Employee) – Fort Myers, FL – March 14, 2019
This job is not worth the stress. Management is poor, work requirements are high while pay is low. Management will tell lies about raises to trick employees to work harder. Promotions are minimal and they hire from the outside making it impossible for the hardworking employees to move up in the company. All the tools you need to work are always breaking, equipment is 20+ years old. Management tries to employ new strategies with poor equipment, causing efforts to fail. Corporate forces the use of a system that works poorly. Corporate also visits on the easiest days, and gives poor advice on how to do your job better. If a day is needed for family or academics is needed, your best bet is to simply call out rather than ask, you will get told no unless you’re on managements favorite employees list. To contact corporate is impossible, to quit is the easiest way out. There are days that there are no cars, even when a customer books their reservation months ahead and prepaid, the employees who have no power get to tell the news to the customer just to get yelled at. Corporate is very much aware, apparently this is a norm for this company. Not only the regular employees but MANAGERS have quit due to the stressful requirements and inadequate pay.
Sometimes you get tips